Job summary
Kingston GP Chambers (GP federation for 20 practices across the borough of Kingston) are supporting Central Surgery to recruit a talented and enthusiastic Patient Advisor.
The surgery is based within the purpose-built Surbiton Health Centre and is one of four GP practices based in the health centre and is part of the Surbiton Primary Care Network (PCN).
The surgery provides an excellent level of care to approximately 13,000 patients in the Surbiton area.
The surgery has superb transport links (both rail and bus) and is in close proximity to the A3.
The successful applicant will be joining a well-established, strong, supportive admin team, which is supported by a wonderful Practice Team.
The practice is seeking someone with previous work experience within a GP practice who is a good communicator and able to provide an excellent level of customer service to patients.
The surgery is looking for the successful applicant to start immediately
Please email your CV and cover letter to macy.green@nhs.net by 27.06.25
Main duties of the job
Ad hoc administration tasks
Assisting at reception when required
Incoming documents and communications management
Responsible for opening and date stamping the daily post
Scan, workflow, and read code all relevant correspondence into patients electronic records
Manage and clear down workflow daily
Ensure that Referral Management and Workflow on EMIS is cleared down daily
Monitor and appropriately action all incoming emails coming into the various surgerys email inboxes daily
Check Pathology Links for actions requested by the doctor daily
Administrate prescriptions and liaise with the Practice Pharmacist and Community Pharmacists daily
Process EDTs daily
Manage, invoice and expedite all insurance and patient SARS requests
Assist in the administration of QOF data collection
Summarise patients medical records
Any other duties of a clerical and administrative nature
Abide by a strict code of confidentiality
About us
Kingston GP Chambers is a Federation of all NHS General Practices within the Royal Borough of Kingston upon Thames. It was founded in 2008 as a limited company whose shareholders are all 20 GP Practices within Kingston. The company is led by a Board of Directors who are also GP Partners in their own Practices within Kingston.
Kingston GP Chambers has worked collaboratively with both secondary care and the private sector. At present we provide community clinics for Dermatology, Urology, Neurology, Dementia and Diabetes.
In addition, Kingston GP Chambers are at the forefront of improving patient access to primary care. We deliver a comprehensive extended hours service offering GP appointments across three hubs in the evenings Monday to Friday, over the weekend and on Bank Holidays.Kingston GP Chambers has the ability to respond rapidly, and we have continued to demonstrate the capability to provide high-quality, innovative and timely solutions to improving patient care and experience.
We work closely alongside the other GP Federations in Southwest London to continue the government's five-year forward plan and deliver patient services in the community.
We aim to continue to grow as we are increasingly recognised as the provider of choice for extended, enhanced and urgent GP services. We also expect an increasing role as we support, reinforce and develop the position of general practice as the core building block for an increasing range of jointly-provided services.
Details
Date posted
11 June 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
B0276-25-0051
Job locations
Surbiton Health Centre
Ewell Road
Surbiton
Surrey
KT6 6EZ
Employer details
Employer name
Kingston GP Chambers
Address
Surbiton Health Centre
Ewell Road
Surbiton
Surrey
KT6 6EZ
Employer's website
https://www.kingstongpchambers.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
