Job responsibilities
DigitalHealth.London
DigitalHealth.London is helping health tech entrepreneurs and healthcare professionals turn the idea of digital innovation into tangible improvements for staff and patients. Its programmes bring together health and care stakeholders across London to collaborate and solve some of the biggest challenges in the NHS.
The Accelerator is one of DigitalHealth.London flagship programmes, it enables the delivery of digital innovations by Londons NHS and social care system. It is a highly competitive, high profile and well-established programme. The DigitalHealth.London Accelerator works with 20 Small to Medium-sized Enterprises (SMEs) each year that have the highest potential to meet current NHS and social care challenges. As an NHS delivered programme, it provides in-depth insights into the challenges and opportunities for digital innovation in the NHS and wider UK health and care sector. This enables SMEs to broker meaningful partnerships and collaborations as well as to help them refine, develop and scale their innovations.
One of the programmes differentiating features is each selected SME is assigned an NHS Navigator, an experienced professional from the NHS with clinical or management experience. This role focuses on areas specific to individual companies needs, with a focus on engagement with different elements of the health and care system. Support may include:
- Engagement with clinicians and healthcare experts
- Refining products to meet NHS need
- Deepening understanding of the health system
- Showcasing innovations in health facilities
- Developing business models to progress product development
- Market access and navigation
- Evidence generation and evaluation signposting and support
The Navigator support is complemented with a comprehensive educational series of events for companies and one to one clinics with a range of experts.
About the DigitalHealth.London Accelerator
www.digitalhealth.london/accelerator
The Accelerator is a part of DigitalHealth.London, a programme aiming to speed up the development and scaling of digital innovations across health and care. The Accelerator works with 20-30 high potential start-ups and SMEs each year and supports them to develop and deploy solutions to some of the most pressing challenges facing the NHS. The DigitalHealth.London Accelerator is a collaborative programme funded by Londons three Academic Health Science Networks UCLPartners, Imperial College Health Partners, and the Health Innovation Network, MedCity, CW+ (Chelsea and Westminster Hospital Charity) and receives match funding from the European Regional Development Fund please see below.
The Accelerator team has an office base at the Health Innovation Network (HIN) - the AHSN for South London. The team are hosted by a range of organisations in the partnership. This NHS Navigator role is being hosted by UCLPartners.
This post is part-funded by the European Structural and Investment Funds and part funded by UCLPartners
The DigitalHealth.London Accelerator is receiving approximately £3.8 million of funding from the European Regional Development Fund (ERDF) as part of the European Structural and Investment Funds Growth Programme 2014-2023. The Department for Communities and Local Government is the managing authority for ERDF. Established by the European Union, ERDF funds help local areas stimulate their economic development by investing in projects which will support innovation, businesses, create jobs and local community regeneration. For more information visit https://www.gov.uk/european-growth-funding.
UCLPartners
UCLPartners, is one of the largest academic health science partnerships in the world, encompassing more than 40 health care providers and universities that together serve a population of 6 million people in London and surrounding areas.
We are a not-for-profit social enterprise and support our partners to collaborate across a number of health and care settings. We share practical and evidence-based solutions as well as methods for building capability and supporting system change.
We support partners to deliver work that will have the most positive impact on the health and wellbeing of patients and the local population. Our work is co-created with involvement from colleagues across the health and care system, including patients; service users; hospital, community, mental health and primary care providers; commissioners; academia; third sector; government and industry.
Our approach is strengthened by the six research and innovation designations that sit within the partnership and that, separately and in combination, underpin our work. By harnessing the power of working across these commissions, we influence national policy to the benefit of our partners and the national interest.
Read more about us here https://uclpartners.com
Role description
The main purpose of this post is to manage and deliver the objectives of the DigitalHealth.London programmes; currently the Accelerator, The Launchpad, The Evidence Generator and the Digital Pioneer Fellowship. These programmes are delivered at scale across London. The overall aim is to engage meaningfully with healthcare organisations, patients/Londoners and health tech SMEs to enable digital transformation, benefiting staff and patients, saving taxpayers money and facilitating economic growth. Each navigator gives bespoke support to a subset of Accelerator SMEs, helping them to hone their business to get NHS scale ready, open doors and obtain an honest NHS perspective. Performance management of work streams will be key and focussed on delivering Accelerator programme metrics, as well as those associated with other core programmes. This will involve providing written reports on project progress, monitoring risks and issues and designing a support plan for each Accelerator SME. The postholder will act as an ambassador for the programme, attending, organising and leading relevant programme meetings and representing the Accelerator at external events.
We welcome applications from experienced clinicians and senior managers, who have a proven interest in innovation and technology.
Key responsibilities
The post holder will:
- Be responsible for the development, delivery and coordination of support for their cohort of SMEs and any support across all areas of the NHS and social care.
- Implement projects and report on progress to the Programme Board and other governance structures as appropriate.
- Ensure documentation and metrics are completed as per ERDF and other funding partner requirements.
- Develop recommendations; gain support, implement and performance manage services relevant to the implementation of the projects ensuring best value and an outcome based approach.
- Develop and maintain excellent working relationships with all stakeholders, internal and external to ensure the projects are implemented effectively and efficiently.
- Be responsible for improvement, performance management and evaluation of the programme through reporting against strategic and operational plans.
- Lead service improvement initiatives as needed by developing proposals for service and pathway improvement across Londons healthcare system
- Lead the liaison with wider networks at sector, regional and national levels to facilitate dissemination of the project learning and tools.
- Represent the Programme at relevant sector and technology meetings and events.
- Use service improvement methods within the project and programme plans and ensure appropriate monitoring arrangements are in place.
- Work effectively with service users, clinicians and managers across organisations to provide and receive information to influence change or overcome barriers.
- Remain up to date with information governance requirements, digital health regulation and procurement processes
- Support collaboration, consensus building and manage conflict or opposing views whilst encouraging participation from all involved.
- Be responsible for the publication of reports or information relevant to projects both locally and nationally, for example through events, displays, exhibitions, local newsletters, website and local events. Liaising closely with the communications manager and senior programme management team.
