Community Fundraising Assistant

Job description

Job responsibilities

As a key team member, you will support our Community Fundraisers and Coordinators, helping to deliver inspiring campaigns and events. Youll play a crucial role in creating a warm, friendly experience for our supporters and volunteers, making every interaction meaningful and memorable. This is a fantastic opportunity to be part of something meaningful while having fun along the way.

Person Specification

Experience

Essential

• Excellent communication skills, both written and verbal, inspiring participation and showing diplomacy, persuasiveness and credibility.
• Demonstrable experience of donor or customer care with the ability to build relationships with people at all levels.
• Experience of using Microsoft Office packages.
• Approachable with excellent interpersonal and team-working skills.
• Excellent organisational, administrative, planning and time management skills.
• Flexible, adaptable and able to work on own initiative.
• Resilience and ability to work calmly under pressure and deliver results to a high standard.
• Problem solver and flexible creative thinker.
• Excellent attention to detail.
• Ability to deal sensitively with patients, carers and supporters.
• Ability to manage a variety of tasks concurrently.
• Confident in presenting to different individuals and organisations.

Desirable

• Experience of working in a fundraising or customer facing environment.
• Previous experience of using a customer relationship, or donor management database. We use Raisers Edge.
• Experience of working with volunteers

Qualifications

Essential

• Educated to GCSE level or equivalent
• Full driving licence and access to vehicle for business use

Desirable

• Fundraising or customer service training or qualifications.

Attitude and Behaviours

Essential

• Flexible approach to change, innovation and progress in the work environment.
• High standard of diplomacy, integrity and reliability.
• Open minded and able to embrace change, to support patient care.
• Willingness and ability to work occasional unsociable hours when required.
• A positive assertive attitude to all aspects of work and development.
• Professional, confident and compassionate approach to work.
• Willingness to learn new skills and undertake further study
• related to role.
• Confidence and self-awareness of own limitations and professional boundaries.
• Ability to demonstrate and model St Catherine's values in all aspects of work.

Employer details

Employer name

St Catherine’s Hospice

Address

St. Catherines Hospice

Grace Holland Avenue

Pease Pottage

Crawley

West Sussex

RH11 9SL

Employer's website

https://www.stch.org.uk/ (Opens in a new tab)