Job summary
Please
apply for this vacancy via the St Catherines Hospice Website where you can find
a detailed Job Description.
Please
copy and paste the information below into your search engine and this will take
you directly to this vacancy on our website:
https://stcatherineshospice.peoplehr.net/Pages/JobBoard/Opening.aspx?v=85e06253-694f-4654-a4d5-4fb23d0e8ad2
Main duties of the job
Are you a customer focused experienced driver who does not shy from hands on physical work?Whether its a change of environment youre looking for or just a new role, or you could just have some time on your hands to commit to three days per week.If so, this could be the opportunity you have been looking for.
If you consider yourself a proficient and confident driver, this is a fantastic opportunity to join our trading team. You will be an ambassador for St Catherines Hospice, working in our local community supporting income generation for the hospice and our fourteen shops throughout Surrey and West Sussex.
About us
When you join St Catherines, youll be joining a supportive team all working towards abig ambition: to help everyone face death informed, supported and pain free. If that sounds like something youd find fulfilling, please apply today.
Employees at St Catherines Hospice can enjoy a variety of benefits including:
- 25 days holiday, increasing with length of service to 30 days + public holidays
- Option to buy or sell up to 1 week of annual leave
- Day off for volunteering
- Day off for moving house
- Blue Light Card
- Cycle to work scheme
- Eye test vouchers
- Generous Pension Up to 9% employer contributions or honour of NHS pension
- Enhanced maternity/adoption pay
- Life Assurance 4x basic salary
- Pay enhancement of unsocial hours
- Flu vaccines
- Counselling Offering
- Discounted Gym
- Schwartz rounds
- Wellbeing Supervision (aka clinical supervision)
- Career pathway and progression
Job description
Job responsibilities
You will support our trading team by ensuring a professional service which includes the collecting and delivering of furniture and other donations from the homes of our supporters and the delivery of purchased furniture from our shops and warehouse to our customers. In addition, you will also be delivering donated stock to shops and collecting unsalable goods for recycling.
Do you have a flexible, enthusiastic, can-do approach?Our ideal candidate will have previous van driving experience and a commitment to high standards of customer care. You will need to be able to safely handle large and/or heavy goods so stamina and enthusiasm for hands-on physical work is essential.Full training and manual handling will be provided.
Job description
Job responsibilities
You will support our trading team by ensuring a professional service which includes the collecting and delivering of furniture and other donations from the homes of our supporters and the delivery of purchased furniture from our shops and warehouse to our customers. In addition, you will also be delivering donated stock to shops and collecting unsalable goods for recycling.
Do you have a flexible, enthusiastic, can-do approach?Our ideal candidate will have previous van driving experience and a commitment to high standards of customer care. You will need to be able to safely handle large and/or heavy goods so stamina and enthusiasm for hands-on physical work is essential.Full training and manual handling will be provided.
Person Specification
Qualifications
Essential
- General proficient level of literacy and numeracy
- Full, clean, current driving
Desirable
- Customer service-related qualification or experience Advanced driving qualification or training
Attitude and Behaviours
Essential
- Ability to safely manage large and/or heavy goods being donated or delivered.
- Stamina and enthusiasm for hands on physical work
- Ability to work on own initiative or as part of team
- Pleasant manner and ability to present a positive image of the hospice to donors and customers.
- Ability to use diplomacy when dealing with donors and the public.
- Ability to keep vehicle clean and roadworthy.
- Flexibility and willingness to work varying hours as and when required to cover staff shortages/sickness/ holiday cover
- High standard of integrity and reliability.
- Willingness and desire to work in accordance with hospice values
Experience
Essential
- Experience of driving a variety of vehicles
- Strong interpersonal skills with the ability to communicate effectively and diplomatically with public, staff and volunteers
- Basic maintenance knowledge of transport vehicles.
- Personal organisational skills
- Excellent customer service skills and experience.
- Ability to safely manage heavy loads and follow Manual Handling techniques
Desirable
- Experience of goods deliveries
- Vehicle maintenance knowledge/experience
- Experience of route planning and organisation.
- Some knowledge of St Catherines Hospice work in the community, including its charity shops
- Awareness of statutory regulations including H&S legislation, trading standards, hygiene etc
Person Specification
Qualifications
Essential
- General proficient level of literacy and numeracy
- Full, clean, current driving
Desirable
- Customer service-related qualification or experience Advanced driving qualification or training
Attitude and Behaviours
Essential
- Ability to safely manage large and/or heavy goods being donated or delivered.
- Stamina and enthusiasm for hands on physical work
- Ability to work on own initiative or as part of team
- Pleasant manner and ability to present a positive image of the hospice to donors and customers.
- Ability to use diplomacy when dealing with donors and the public.
- Ability to keep vehicle clean and roadworthy.
- Flexibility and willingness to work varying hours as and when required to cover staff shortages/sickness/ holiday cover
- High standard of integrity and reliability.
- Willingness and desire to work in accordance with hospice values
Experience
Essential
- Experience of driving a variety of vehicles
- Strong interpersonal skills with the ability to communicate effectively and diplomatically with public, staff and volunteers
- Basic maintenance knowledge of transport vehicles.
- Personal organisational skills
- Excellent customer service skills and experience.
- Ability to safely manage heavy loads and follow Manual Handling techniques
Desirable
- Experience of goods deliveries
- Vehicle maintenance knowledge/experience
- Experience of route planning and organisation.
- Some knowledge of St Catherines Hospice work in the community, including its charity shops
- Awareness of statutory regulations including H&S legislation, trading standards, hygiene etc
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
