Job summary
Help us make a difference to people with life-limiting illnesses...
Join our friendly People Team, which spans a wide range of functions, as an HR Administrator. You'll mainly be supporting our HR function with recruitment activities, document processing, communications and responding to queries.
You'll be based in our Warwick Hospice office, working across 4 days, Monday-Friday (working hours to be agreed but will be between 22.5 and 25 hours per week). You may need to occasionally work at our Coventry or Rugby Hospices, or more rarely to visit our shops. There is some flexibility to work from home on occasion.
Main duties of the job
A typical day as our HR Administrator might look like:
- Advertising a job vacancy
- Sharing job applications with the relevant hiring manager
- Helping an employee to find and access their benefits
- Meeting an applicant to carry out pre-employment checks
- Entering, updating or running a report of employee records
- Sending an exit questionnaire to a leaver
This role is varied, with a combination of ad-hoc and routine tasks, and some which are not traditional administrative tasks, involving some creativity and flexibility.
You'll need:
- Experience of providing a service and administrative / office processes
- Skills in organisation, time management, customer service, teamwork and communication
- Attention to detail
- Confidence with IT
- Professionalism
- To maintain confidentiality
Previous HR or business administration experience would be helpful but is not essential. A willingness to learn and support with a range of activities is key.
This role will require a standard DBS check because you will be working in an adult healthcare environment. We will arrange and cover the cost of this check if appointed.
There may be occasional travel to our other sites so you will need to have some means of transport to Warwick, Coventry and Rugby.
About us
We provide specialist care and support for people with life-limiting illnesses, and their loved ones, from diagnosis to end of life. We are a much-loved, well supported charity at heart of our community. We have 3 hospices, community services, and 26 charity shops in Coventry & Warwickshire.
We offer a wide range of benefits including:
- Increased employer pension contribution
- 28 days annual leave + bank holidays, increasing with long service
- Additional leave purchasing
- Free on-site parking & discounted e-vehicle charging
- Blue Light Card
- Death in service benefit
- Dedicated wellbeing team & mental health first-aiders
- Employee Assistance Programme
- Cycle to work scheme
- Free flu jabs
- Free feminine hygiene products
- 24/7 GP access
- Online fitness & wellbeing platform
- Menopause support
- And more...
We are committed to building an inclusive workplace. However you identify, and whatever background you bring with you, we welcome you to apply.
We will share interview questions in advance, to enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.
If you would prefer a paper application form, or if you have any questions about support or adjustments, please contact HR: recruitment@mytonhospice.org / 01926 838 849. We encourage you to share this with us.
We also believe this process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know via the HR details above.
Job description
Job responsibilities
Role purpose
To be responsible for administrative People Team processes and provide general support to the HR Team. This will enable the HR Team to best advise and support Myton in managing its people.
Main Duties & Responsibilities
Recruitment:
- Posting jobs, sending out actual offers (overseen and supported by the Resourcing and Reward officer
- Arranging and carrying out pre-employment document checks (overseen by the R&P officer)
- Supporting direct patient-facing managers with interview arrangements & supporting organisation of any larger scale recruitment events like open days
- Ensure that all recruitment and new starter related documents are appropriately scanned, filed and input where required into the HR system, and that all recruitment related documents are either retained or destroyed as appropriate in line with GDPR best practice
Supporting employment processes:
- Producing standard employment correspondence such as for contract variations, probationary periods, pay review letters and other changes to employment arrangements
- Responding to reference requests
- Carrying out processes for employees leaving the organisation
- Tracking and administering required DBS checks in line with DBS policy
- Tracking sick pay entitlement for employees on long term sickness absence
- Issuing eye test vouchers
Information management & data reporting:
- Ensure that all relevant documents are digitally filed into employee files and carry out archiving / destruction in line with data protection policies
- Assist with updating details on the HR and Payroll system and other HR records and systems, as directed by HR team members
- Prepare regular headcount and recruitment data reports
- Maintain confidentiality and security of HR information
General support:
- Be a key point of contact for the HR team and provide a good standard of customer service
- Signpost employees and managers to relevant HR policies, procedures and schemes
- Track and monitor all People Team related policy renewal dates to prompt completion of reviews and updates
- On occasion, required to provide administrative support to other teams in the organisation
General Responsibilities & Obligations of all Employees
Policies & procedures:
The post holder is required to have a good understanding of and comply with all relevant Myton policies, procedures and guidelines. Any contravention may result in disciplinary action.
Volunteers:
Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers.
Confidentiality and data protection:
It is a requirement of employment with Myton that all staff must comply with data protection legislation and policies.
Infection control:
All employees must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.
Equality and diversity:
The postholder must at all times carry out his/her responsibilities in line with Myton's Equality & Diversity policy.
Health & safety:
Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe environment for patients, visitors and colleagues. The post holder is required to conform with Myton's policies on health and safety and fire prevention, and to attend related training as required.
Safeguarding vulnerable adults and children:
It is the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.
Code of conduct:
Employees are required to represent Myton in a positive light, comply with the code of conduct, and embody the corporate identity in appearance, demeanour, values and ethics.
Review of Job Description
This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s).
Last reviewed August 2025.
Job description
Job responsibilities
Role purpose
To be responsible for administrative People Team processes and provide general support to the HR Team. This will enable the HR Team to best advise and support Myton in managing its people.
Main Duties & Responsibilities
Recruitment:
- Posting jobs, sending out actual offers (overseen and supported by the Resourcing and Reward officer
- Arranging and carrying out pre-employment document checks (overseen by the R&P officer)
- Supporting direct patient-facing managers with interview arrangements & supporting organisation of any larger scale recruitment events like open days
- Ensure that all recruitment and new starter related documents are appropriately scanned, filed and input where required into the HR system, and that all recruitment related documents are either retained or destroyed as appropriate in line with GDPR best practice
Supporting employment processes:
- Producing standard employment correspondence such as for contract variations, probationary periods, pay review letters and other changes to employment arrangements
- Responding to reference requests
- Carrying out processes for employees leaving the organisation
- Tracking and administering required DBS checks in line with DBS policy
- Tracking sick pay entitlement for employees on long term sickness absence
- Issuing eye test vouchers
Information management & data reporting:
- Ensure that all relevant documents are digitally filed into employee files and carry out archiving / destruction in line with data protection policies
- Assist with updating details on the HR and Payroll system and other HR records and systems, as directed by HR team members
- Prepare regular headcount and recruitment data reports
- Maintain confidentiality and security of HR information
General support:
- Be a key point of contact for the HR team and provide a good standard of customer service
- Signpost employees and managers to relevant HR policies, procedures and schemes
- Track and monitor all People Team related policy renewal dates to prompt completion of reviews and updates
- On occasion, required to provide administrative support to other teams in the organisation
General Responsibilities & Obligations of all Employees
Policies & procedures:
The post holder is required to have a good understanding of and comply with all relevant Myton policies, procedures and guidelines. Any contravention may result in disciplinary action.
Volunteers:
Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers.
Confidentiality and data protection:
It is a requirement of employment with Myton that all staff must comply with data protection legislation and policies.
Infection control:
All employees must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.
Equality and diversity:
The postholder must at all times carry out his/her responsibilities in line with Myton's Equality & Diversity policy.
Health & safety:
Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe environment for patients, visitors and colleagues. The post holder is required to conform with Myton's policies on health and safety and fire prevention, and to attend related training as required.
Safeguarding vulnerable adults and children:
It is the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.
Code of conduct:
Employees are required to represent Myton in a positive light, comply with the code of conduct, and embody the corporate identity in appearance, demeanour, values and ethics.
Review of Job Description
This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s).
Last reviewed August 2025.
Person Specification
Experience
Essential
- Experience of administrative and/or office process
- Experience of providing a service to people
Desirable
- Knowledge of what is involved in providing an HR service
Skills and Attributes
Essential
- Customer service skills
- Verbal communication skills to deal with a variety of people
- Team working skills
- Written communication skills
- Organisational and time management skills
- IT skills
- Attention to detail
- Able to maintain confidentiality
Desirable
- Confident when speaking to people in a variety of situations
- Innovative thinking to improve processes and service to customers
Other
Essential
- The right to work in the UK (we cannot provide sponsorship)
- Able to work on site with some flexibility in locations (Coventry, Rugby & shops), days and times of work to assist with wider team cover
Qualifications
Essential
- Good standard of literacy and numeracy
Desirable
- Qualification in HR, Business Administration or Customer Service at level 2 or 3
Person Specification
Experience
Essential
- Experience of administrative and/or office process
- Experience of providing a service to people
Desirable
- Knowledge of what is involved in providing an HR service
Skills and Attributes
Essential
- Customer service skills
- Verbal communication skills to deal with a variety of people
- Team working skills
- Written communication skills
- Organisational and time management skills
- IT skills
- Attention to detail
- Able to maintain confidentiality
Desirable
- Confident when speaking to people in a variety of situations
- Innovative thinking to improve processes and service to customers
Other
Essential
- The right to work in the UK (we cannot provide sponsorship)
- Able to work on site with some flexibility in locations (Coventry, Rugby & shops), days and times of work to assist with wider team cover
Qualifications
Essential
- Good standard of literacy and numeracy
Desirable
- Qualification in HR, Business Administration or Customer Service at level 2 or 3
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
