Job summary
Become part of The Myton Team and help us to make a difference...
We have over 800 amazing volunteers and without them our work wouldn't be possible. We are growing our Volunteering Development team and looking for Volunteer Coordinators to join us.
Full time and part time hours are available, which will usually be within office hours from Monday to Friday (+ occasional weekends or bank holidays).
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:
- Increased employer pension contribution
- 28 days annual leave + bank holidays, increasing with long service
- Additional leave purchasing
- Winter savings club
- Discount schemes including Blue Light Card
- Death in service benefit
- Dedicated staff wellbeing team & mental health first aiders
- Employee Assistance Programme: confidential financial, legal & mental health support
- Free on-site flu jabs
- Free feminine hygiene products
- 24/7 GP access
- Free eye tests
- #DoingOurBit online fitness and wellbeing platform
- Menopause support
Main duties of the job
Volunteer Coordinators will work within our Hospice-based volunteer teams, supporting our patient-facing, reception, coffee shop and estates volunteers.You will support these teams to recruit, develop, engage and retain volunteers, ensuring a positive volunteering experience.
You will be based at either Coventry or Warwick Hospice, but regular travel will be required to our shops across Coventry and Warwickshire and our Rugby Hub, so you must have a full driving licence and a vehicle for work.
About you
We would love to hear from you if you have:
- Working knowledge of volunteering best practice
- Experience of recruiting and supporting volunteers or staff
- Experience of working alongside teams to support and engage volunteers fully
- The right to work in the UK
Although not essential to the role, experience of supporting volunteers in a healthcare setting would be useful.
About us
The Myton Hospices is an organisation at the forefront of palliative and end of life care across Coventry and Warwickshire and with a national profile. We have 3 hospices, 2 inpatient units and an ever developing range of outpatient and community based services.
We have over 300 staff and over 800 volunteers who are committed to improving the quality of life for patients and their families. Our people are central to the success of our palliative care services, fundraising, support teams and extensive retail footprint. We are a much loved and well supported charity, at the heart of our community.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and Black, Asian and Minority Ethnic (BAME) candidates who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
Job description
Job responsibilities
Role purpose:
To provide pro-active support to our Hospice teams in recruiting, developing, engaging and retaining volunteers. Ensuring a positive experience for all volunteers at The Myton Hospices, to enable us to deliver our strategic aims. Actively promoting Myton as a volunteering organisation of choice within Coventry and Warwickshire.
Main responsibilities:
- Liaise with teams across Myton to support with the planning and implementation of innovative and engaging volunteer recruitment campaigns, to ensure the appropriate levels of volunteers within each team and promote diversity across the organisation
- Develop community links and partnerships to ensure that our opportunities have a wide reach
- Attend community and Myton events to recruit new volunteers (this may involve some occasional weekend and evening working)
- Recruit, select and place volunteers in appropriate roles across our hospice-based departments
Induction and training:
- Coordinate and deliver volunteer induction training to new volunteers
- Support the Head of Volunteering and the Learning and Development Manager to develop mandatory and ongoing training solutions for volunteers
Volunteer Support and Induction:
- Provide regular supervision opportunities for volunteers, through a range of face-to-face, telephone and group supervision sessions
- Gather feedback from volunteers on their Myton experience e.g. through new starter follow-ups and exit surveys
- Deal with volunteer complaints and safeguarding issues as determined by the hospice policies and procedures
Reward and Recognition
- Support in the delivery of appropriate reward and recognition for volunteers
- Ensure that managers across the charity are aware of an utilising the reward and recognition resources available
Service Development
- Participate in the development and implementation of relevant policies and procedures in relation to volunteering
- Work with partners and department leads to develop new opportunities for volunteers to be involved in our work
Monitoring and Evaluating Volunteering
- Maintain up to date volunteer records on the charity's volunteer management system, ensuring that all departments keep their data accurate and up to date
- Provide reports on volunteer data as required for your area of responsibility
Job description
Job responsibilities
Role purpose:
To provide pro-active support to our Hospice teams in recruiting, developing, engaging and retaining volunteers. Ensuring a positive experience for all volunteers at The Myton Hospices, to enable us to deliver our strategic aims. Actively promoting Myton as a volunteering organisation of choice within Coventry and Warwickshire.
Main responsibilities:
- Liaise with teams across Myton to support with the planning and implementation of innovative and engaging volunteer recruitment campaigns, to ensure the appropriate levels of volunteers within each team and promote diversity across the organisation
- Develop community links and partnerships to ensure that our opportunities have a wide reach
- Attend community and Myton events to recruit new volunteers (this may involve some occasional weekend and evening working)
- Recruit, select and place volunteers in appropriate roles across our hospice-based departments
Induction and training:
- Coordinate and deliver volunteer induction training to new volunteers
- Support the Head of Volunteering and the Learning and Development Manager to develop mandatory and ongoing training solutions for volunteers
Volunteer Support and Induction:
- Provide regular supervision opportunities for volunteers, through a range of face-to-face, telephone and group supervision sessions
- Gather feedback from volunteers on their Myton experience e.g. through new starter follow-ups and exit surveys
- Deal with volunteer complaints and safeguarding issues as determined by the hospice policies and procedures
Reward and Recognition
- Support in the delivery of appropriate reward and recognition for volunteers
- Ensure that managers across the charity are aware of an utilising the reward and recognition resources available
Service Development
- Participate in the development and implementation of relevant policies and procedures in relation to volunteering
- Work with partners and department leads to develop new opportunities for volunteers to be involved in our work
Monitoring and Evaluating Volunteering
- Maintain up to date volunteer records on the charity's volunteer management system, ensuring that all departments keep their data accurate and up to date
- Provide reports on volunteer data as required for your area of responsibility
Person Specification
Experience
Essential
- Experience in the recruitment, management and support of volunteers
- Working knowledge of volunteering best practice
- Experience in training coordination and delivery
Desirable
- Experience of working in a health or social care environment
- Experience of the voluntary sector
Skills and Attributes
Essential
- Strong interpersonal skills with the ability to build relationships with a
- wide range of people
- Highly organised with the ability to manage own workload and priorities and to work as part of a team
- Excellent communication skills both written and verbally
- Good IT skills with competency around using Microsoft packages and familiar with the use of databases
- High degree of motivation, commitment and the ability to use own initiative
- Good time management and organisational skills with the ability to prioritise and multi-task
- Ability to deal with difficult situations and provide a friendly, objective service
- Confident representing Myton at external volunteer recruitment events
- Enthusiastic and professional attitude
- A passion for volunteering, which means you maintain up-to-date knowledge of best practice and initiatives related to volunteering
Desirable
- An awareness of the use of social media in relation to promoting volunteering
- An understanding of the work of The Myton Hospices and our
- organisational values (One Myton | Value | Respect | Professionalism)
Other
Essential
- Full clean UK driving licence and a vehicle for work
- The ability to work flexibly to attend some meetings and events out of hours
- The right to work in the UK
- Willingness to support appropriate fundraising events
Qualifications
Desirable
- Volunteer management qualification
Person Specification
Experience
Essential
- Experience in the recruitment, management and support of volunteers
- Working knowledge of volunteering best practice
- Experience in training coordination and delivery
Desirable
- Experience of working in a health or social care environment
- Experience of the voluntary sector
Skills and Attributes
Essential
- Strong interpersonal skills with the ability to build relationships with a
- wide range of people
- Highly organised with the ability to manage own workload and priorities and to work as part of a team
- Excellent communication skills both written and verbally
- Good IT skills with competency around using Microsoft packages and familiar with the use of databases
- High degree of motivation, commitment and the ability to use own initiative
- Good time management and organisational skills with the ability to prioritise and multi-task
- Ability to deal with difficult situations and provide a friendly, objective service
- Confident representing Myton at external volunteer recruitment events
- Enthusiastic and professional attitude
- A passion for volunteering, which means you maintain up-to-date knowledge of best practice and initiatives related to volunteering
Desirable
- An awareness of the use of social media in relation to promoting volunteering
- An understanding of the work of The Myton Hospices and our
- organisational values (One Myton | Value | Respect | Professionalism)
Other
Essential
- Full clean UK driving licence and a vehicle for work
- The ability to work flexibly to attend some meetings and events out of hours
- The right to work in the UK
- Willingness to support appropriate fundraising events
Qualifications
Desirable
- Volunteer management qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
