Clinical Administration Manager

St Gemma’s Hospice

The closing date is 09 May 2025

Job summary

St Gemmas has a vacancy for a Clinical Administration Manager a varied and exciting role responsible for providing high quality administrative support to In-Patient Unit (IPU), Community Services and Outpatients teams.

Main duties of the job

The Clinical Administration Manager manages a team of permanent and bank administrative staff working face to face and over the telephone to support patients, families and professionals in these areas. A key element of the role is coordinating resource to support efficient and effective service delivery.

About us

St Gemmas Hospice provides expert palliative and end of life care in a quality environment for thousands of local people each year. We are a prominent and respected charity at the heart of the local community with a wide range of specialist services to support patients, their families and friends.

Date posted

17 April 2025

Pay scheme

Other

Salary

£30,573 to £36,903 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SGH1098160

Job locations

St Gemma's Hospice

329 Harrogate Road

Leeds

West Yorkshire

LS17 6QD


Job description

Job responsibilities

highly organised and efficient, with a keen attention to detail a strong team player with excellent interpersonal and communications skills flexible and used to adapting to changing priorities proactive and ready to take initiative an experienced manager of operational teams experienced in introducing new processes.

Job description

Job responsibilities

highly organised and efficient, with a keen attention to detail a strong team player with excellent interpersonal and communications skills flexible and used to adapting to changing priorities proactive and ready to take initiative an experienced manager of operational teams experienced in introducing new processes.

Person Specification

Experience

Essential

  • Previous senior administration experience
  • Operational team management experience
  • Data collation and reporting

Desirable

  • Experience in process mapping, review and development, Project management support

Qualifications

Essential

  • GCSE at grade C or above or equivalent in English and Mathematics

Desirable

  • A levels or equivalent qualifications
  • Evidence of formal IT/Microsoft Office training

Additional Criteria

Essential

  • Strong organisation and planning skills with excellent attention to detail
  • Ability to use own initiative and work proactively, both independently and as part of a team
Person Specification

Experience

Essential

  • Previous senior administration experience
  • Operational team management experience
  • Data collation and reporting

Desirable

  • Experience in process mapping, review and development, Project management support

Qualifications

Essential

  • GCSE at grade C or above or equivalent in English and Mathematics

Desirable

  • A levels or equivalent qualifications
  • Evidence of formal IT/Microsoft Office training

Additional Criteria

Essential

  • Strong organisation and planning skills with excellent attention to detail
  • Ability to use own initiative and work proactively, both independently and as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Gemma’s Hospice

Address

St Gemma's Hospice

329 Harrogate Road

Leeds

West Yorkshire

LS17 6QD


Employer's website

https://www.st-gemma.co.uk/ (Opens in a new tab)

Employer details

Employer name

St Gemma’s Hospice

Address

St Gemma's Hospice

329 Harrogate Road

Leeds

West Yorkshire

LS17 6QD


Employer's website

https://www.st-gemma.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Head of Business Administration

Jennifer Fletcher

jennifer.fletcher@st-gemma.co.uk

01132185500

Date posted

17 April 2025

Pay scheme

Other

Salary

£30,573 to £36,903 a year

Contract

Permanent

Working pattern

Full-time

Reference number

SGH1098160

Job locations

St Gemma's Hospice

329 Harrogate Road

Leeds

West Yorkshire

LS17 6QD


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