Job summary
Community Engagement Ambassador
Location: St Austell Income Generation Hub and with
travel across the county.
37.5 hours per week
Salary: £27,963 per annum
We are looking for an energetic and
cause driven individual to be an effective and compelling Ambassador for Cornwall
Hospice Care, engaging with our local communities to raise vital funds through
varied and creative, fundraising methods. The ideal candidate is a proactive,
people focussed individual with excellent communication skills.
Your role will be to build
positive relationships and promote our charitys purpose, ambitions and values encouraging
community support that helps us to achieve ambitious financial targets.
Working for us
Our employees and volunteers are
essential to the care we provide and in return the charity offers:
A chance to make a real difference
Supportive working environment
Access to a wide range of training and development opportunities
Generous annual leave entitlement of 36 days including bank
holiday.
Contributory pension scheme
Life Assurance
Non-contributory medical cash plan, with the option to include
your family members
Employee Assistance Programme
Enhanced sick pay scheme
Main duties of the job
Act as the face of the
charity at community events, engaging with attendees and volunteers to share Cornwall
Hospice Cares purpose and work.
Encourage individuals,
groups, volunteers and businesses to participate in and support fundraising
initiatives.
Support event sales,
sponsorships, and donations by promoting community events through various
channels.
Collaborate with team
members to ensure financial targets are met, share updates about current
projects, share ideas and utilise any opportunities to support the wider
fundraising team.
Collaborate with the
marketing team to promote community events and challenges through social media,
email campaigns, and local networks
Build and nurture
relationships with donors, sponsors, event participants and our volunteers to
ensure long-term engagement.
Contribute to thank-you
efforts, such as writing acknowledgment letters to donors and volunteers.
Work positively throughout Cornwall Hospice Care as part of the
Fundraising and Engagement team.
Assist in recruiting and training volunteers, ensuring that they are supported,
motivated and informed about the charitys purpose, ambitions and values.
Support our culture of appreciation and recognition for volunteers.
Assist in evaluating the success of community events by gathering
feedback and tracking outcomes.
Ensure compliance with relevant fundraising regulations, ethical
standards, and best practices.
About us
Cornwall Hospice Care is a 24/7 Cornish healthcare charity that provides end of life care and support for people with terminal illnesses. This care is provided free of charge at our two hospices Mount Edgcumbe Hospice in St Austell and St Julias Hospice in Hayle, in Cornwalls hospitals, care homes and in the community.
Job description
Job responsibilities
1. Community Engagement:
Act as the face of the
charity at community events, engaging with attendees and volunteers to share Cornwall
Hospice Cares purpose and work.
Encourage individuals,
groups, volunteers and businesses to participate in and support fundraising
initiatives.
2. Fundraising Support:
Support event sales,
sponsorships, and donations by promoting community events through various
channels.
Collaborate with team
members to ensure financial targets are met, share updates about current
projects, share ideas and utilise any opportunities to support the wider
fundraising team.
Collaborate with the
marketing team to promote community events and challenges through social media,
email campaigns, and local networks
3. Relationship Management:
Build and nurture
relationships with donors, sponsors, event participants and our volunteers to
ensure long-term engagement.
Contribute to thank-you
efforts, such as writing acknowledgment letters to donors and volunteers.
Work positively throughout Cornwall Hospice Care as part of the
Fundraising and Engagement team.
4. Volunteer
Coordination:
Assist in recruiting and training volunteers, ensuring that they are supported,
motivated and informed about the charitys purpose, ambitions and values.
Support our culture of appreciation and recognition for volunteers.
5. Monitoring, Evaluation
& Reporting:
Assist in evaluating the success of community events by gathering
feedback and tracking outcomes.
Ensure compliance with relevant fundraising regulations, ethical
standards, and best practices.
Job description
Job responsibilities
1. Community Engagement:
Act as the face of the
charity at community events, engaging with attendees and volunteers to share Cornwall
Hospice Cares purpose and work.
Encourage individuals,
groups, volunteers and businesses to participate in and support fundraising
initiatives.
2. Fundraising Support:
Support event sales,
sponsorships, and donations by promoting community events through various
channels.
Collaborate with team
members to ensure financial targets are met, share updates about current
projects, share ideas and utilise any opportunities to support the wider
fundraising team.
Collaborate with the
marketing team to promote community events and challenges through social media,
email campaigns, and local networks
3. Relationship Management:
Build and nurture
relationships with donors, sponsors, event participants and our volunteers to
ensure long-term engagement.
Contribute to thank-you
efforts, such as writing acknowledgment letters to donors and volunteers.
Work positively throughout Cornwall Hospice Care as part of the
Fundraising and Engagement team.
4. Volunteer
Coordination:
Assist in recruiting and training volunteers, ensuring that they are supported,
motivated and informed about the charitys purpose, ambitions and values.
Support our culture of appreciation and recognition for volunteers.
5. Monitoring, Evaluation
& Reporting:
Assist in evaluating the success of community events by gathering
feedback and tracking outcomes.
Ensure compliance with relevant fundraising regulations, ethical
standards, and best practices.
Person Specification
Other Requirements
Essential
- Comfortable lifting light to moderate materials (e.g., event supplies or brochures).
- Availability to work flexible hours, including evenings and weekends, depending on event schedules.
- Professional appearance especially when representing the charity.
- Commitment to maintaining confidentiality and professionalism. Awareness of the constantly changing fundraising environment and able to identify new opportunities.
- Remain up to date with current trends and external issues that may affect the charity.
Qualifications
Essential
- Skills:
- Exceptional interpersonal and communication skills with a compassionate and empathetic demeanour.
- Ability to engage and educate diverse groups about Cornwall Hospice Care, our charitable status and funding needs.
- Strong organizational skills and attention to detail with the ability to handle multiple tasks, prioritise and meet deadlines.
Desirable
- Previous experience in fundraising, event development and management, community outreach, or customer-facing roles.
- Experience of working in the health, social care or hospice sectors
- Familiarity with fundraising and volunteer CRM systems (e.g., Assemble, Raiser's Edge).
- Membership of professional bodies such as the Chartered Institute of Fundraising.
Experience
Essential
- Experience:
- Clear understanding of KPIs, targets, budgeting and risk mitigation.
- Working in local communities with a diverse range of people.
- Supporting and working with volunteers.
Person Specification
Other Requirements
Essential
- Comfortable lifting light to moderate materials (e.g., event supplies or brochures).
- Availability to work flexible hours, including evenings and weekends, depending on event schedules.
- Professional appearance especially when representing the charity.
- Commitment to maintaining confidentiality and professionalism. Awareness of the constantly changing fundraising environment and able to identify new opportunities.
- Remain up to date with current trends and external issues that may affect the charity.
Qualifications
Essential
- Skills:
- Exceptional interpersonal and communication skills with a compassionate and empathetic demeanour.
- Ability to engage and educate diverse groups about Cornwall Hospice Care, our charitable status and funding needs.
- Strong organizational skills and attention to detail with the ability to handle multiple tasks, prioritise and meet deadlines.
Desirable
- Previous experience in fundraising, event development and management, community outreach, or customer-facing roles.
- Experience of working in the health, social care or hospice sectors
- Familiarity with fundraising and volunteer CRM systems (e.g., Assemble, Raiser's Edge).
- Membership of professional bodies such as the Chartered Institute of Fundraising.
Experience
Essential
- Experience:
- Clear understanding of KPIs, targets, budgeting and risk mitigation.
- Working in local communities with a diverse range of people.
- Supporting and working with volunteers.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
