The Hospital of St John and St Elizabeth

Night Housekeeping & Portering Supervisor

The closing date is 26 September 2025

Job summary

Candidates are advised to apply directly using the following link:

Job link:https://hje.kallidusrecruit.com/vacancyinformation.aspx?vguid=c0d019d1-1d47-4498-99f7-3f6771904dac

Please note, only applications received through the employer's website will be reviewed.

We are currently looking for an experienced Night Housekeeping and Portering Supervisor to join the Estates and Facilities Department here at St John and St Elizabeth Hospital.

Main duties of the job

The post holder will be responsible for the management and delivery of Soft Facilities services at the St John and St Elizabeth Hospital during out of hours and manage, Supervise and support the Night teams. The post holder will be the point of escalation for Housekeeping, Portering, Security and Catering out of hours and work closely with the clinical site Operational Team to ensure all night time requests are undertaken.

About us

Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our luxury private Hospital has an international reputation for providing the highest quality of care to patients and is unique in that all profits fund our onsite Hospice, St Johns.

Details

Date posted

10 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0263-25-0208

Job locations

60 Grove End Road

St John’s Wood

London

NW8 9NH


Job description

Job responsibilities

  • Responsible for ensuring that the Housekeeping/ Portering/ Catering services meet the needs and expectations of Patients, Visitors and Ward team. The post holder will work as an integral part of the hospital team; will be responsible for ensuring a clean, safe and comfortable environment by maintaining a high standard of hygiene and cleanliness, as defined within the National Specification of Cleanliness.
  • Undertake cleaning tasks in the event of absence (annual leave and sickness).
  • Undertake and administrative tasks.
  • Night Housekeeping and Portering Supervisor is responsible to the General Manager Estates and Facilities.
  • Complete weekly staff rotas for the areas you are responsible for, covering sickness and annual leave to ensure there are adequate trained staff to maintain the level of service.
  • Train and assess Housekeepers as per the departments Induction Programme in all aspects of cleaning and the use of equipment.
  • Conduct annual staff appraisals of the night Housekeeping team.
  • Undertake cleaning of premises such as patient rooms, theatres, consulting rooms, public areas and staff working areas including floors, sinks, toilets, wash hand basins, baths, work showers, surfaces, cupboards etc. using designated equipment and re-stocking materials as required.
  • Emptying/ cleaning of domestic and clinical waste bins. Ensure that waste bags are placed in the designated collection points.
  • The use of specialist equipment such as vacuums, scrubbing machines, carpet shampooing machines and sealing of floors as per the cleaning procedures and schedules.
  • To complete deep cleans as per Hospital Policy and ensure the correct forms are completed.
  • To clean equipment such as beds, chairs, shelving, bins, walls, vents, theatre lights.
  • On occasions is required to use step ladders to undertake cleaning of theatres pendant lights/ vents.
  • To work within a seven-day Rota and to work variable flexible hours.
  • Adhere to all aspects of Infection Control in all areas of work, including the use of color coded equipment to ensure there is no spread of infection.
  • Report maintenance faults, building fabric issues, pests and any other concerns to the Estates Helpdesk.

Job description

Job responsibilities

  • Responsible for ensuring that the Housekeeping/ Portering/ Catering services meet the needs and expectations of Patients, Visitors and Ward team. The post holder will work as an integral part of the hospital team; will be responsible for ensuring a clean, safe and comfortable environment by maintaining a high standard of hygiene and cleanliness, as defined within the National Specification of Cleanliness.
  • Undertake cleaning tasks in the event of absence (annual leave and sickness).
  • Undertake and administrative tasks.
  • Night Housekeeping and Portering Supervisor is responsible to the General Manager Estates and Facilities.
  • Complete weekly staff rotas for the areas you are responsible for, covering sickness and annual leave to ensure there are adequate trained staff to maintain the level of service.
  • Train and assess Housekeepers as per the departments Induction Programme in all aspects of cleaning and the use of equipment.
  • Conduct annual staff appraisals of the night Housekeeping team.
  • Undertake cleaning of premises such as patient rooms, theatres, consulting rooms, public areas and staff working areas including floors, sinks, toilets, wash hand basins, baths, work showers, surfaces, cupboards etc. using designated equipment and re-stocking materials as required.
  • Emptying/ cleaning of domestic and clinical waste bins. Ensure that waste bags are placed in the designated collection points.
  • The use of specialist equipment such as vacuums, scrubbing machines, carpet shampooing machines and sealing of floors as per the cleaning procedures and schedules.
  • To complete deep cleans as per Hospital Policy and ensure the correct forms are completed.
  • To clean equipment such as beds, chairs, shelving, bins, walls, vents, theatre lights.
  • On occasions is required to use step ladders to undertake cleaning of theatres pendant lights/ vents.
  • To work within a seven-day Rota and to work variable flexible hours.
  • Adhere to all aspects of Infection Control in all areas of work, including the use of color coded equipment to ensure there is no spread of infection.
  • Report maintenance faults, building fabric issues, pests and any other concerns to the Estates Helpdesk.

Person Specification

Desirable

Desirable

  • Good general education GCSEs, Higher Education
  • Cleaning qualification NVQ/BICS
  • IOSH Working Safely qualification
  • European Driving Licence (ECDL) or equivalent
  • Supervisory/ Leadership level 2 or 3 qualification
  • Experience of working in an Healthcare environment
  • Previous experience of working in Supervisor/Team Leader role
  • Experience of healthcare cleaning procedures
  • Experience of working in a customer service role
  • Have a good standard of English language both written and oral communication skills
  • Ability to work in a high pressured environment & work to deadlines
  • Diplomacy and ability to deal with difficult situations
  • Ability to work as a team member or on own initiative
  • Good knowledge of COSHH and Manual Handling.
  • Have flexible working attitude and remain calm pressure and stressful situations
  • Ability to work under pressure with strong organizational skills
Person Specification

Desirable

Desirable

  • Good general education GCSEs, Higher Education
  • Cleaning qualification NVQ/BICS
  • IOSH Working Safely qualification
  • European Driving Licence (ECDL) or equivalent
  • Supervisory/ Leadership level 2 or 3 qualification
  • Experience of working in an Healthcare environment
  • Previous experience of working in Supervisor/Team Leader role
  • Experience of healthcare cleaning procedures
  • Experience of working in a customer service role
  • Have a good standard of English language both written and oral communication skills
  • Ability to work in a high pressured environment & work to deadlines
  • Diplomacy and ability to deal with difficult situations
  • Ability to work as a team member or on own initiative
  • Good knowledge of COSHH and Manual Handling.
  • Have flexible working attitude and remain calm pressure and stressful situations
  • Ability to work under pressure with strong organizational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH


Employer's website

https://www.hje.org.uk/ (Opens in a new tab)


Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH


Employer's website

https://www.hje.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Coordinator

Parleen Sethi

Parleen.Sethi@hje.org.uk

Details

Date posted

10 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0263-25-0208

Job locations

60 Grove End Road

St John’s Wood

London

NW8 9NH


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