The Hospital of St John and St Elizabeth

Bank Medical Records Clerk

The closing date is 22 June 2025

Job summary

We are looking for a reliable and enthusiastic Bank Medical Records Clerk to join our team on a permanent basis.

The applicant will be responsible for maintaining an efficient Medical Records Library whilst acting as an active member of the medical records team, involved in giving users of the department a swift response to requests.

The Medical Records department provides an efficient service to all users of the department and so this role requires someone with excellent attention to detail, communication skills and reliability.

Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St Johns.

Main duties of the job

Am I the right person for this Bank Medical Records Clerk role?

  • Previous experience of working in a clerical environment
  • Awareness of Data Protection
  • Ideally experience of using PIMMS database
  • Good communication and relationship skills.

What are the Responsibilities of this Bank Medical Records Clerk role?

  • To input patient data on the offsite medical records database in an accurate manner according to department policies.
  • To be responsible for the co-ordination of notes sent & retrieved from offsite storage & recording of transactions.
  • To coordinate the destruction of offsite medical records accordingly.
  • To ensure all results are filed in patients notes in a timely manner, using the PIMS system to search for patient numbers where necessary.

  • Ability to ensure that all information is recorded accurately

About us

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;

When you become part of the HJE Family, these are some of the benefits you will receive:

  • Private healthcare scheme worth up to £20,000 per year
  • 27 days annual leave
  • Blue Light Card discounts
  • Interest-free season ticket loans
  • Cycle to work scheme
  • Free eye check-up vouchers with contribution towards lenses
  • Free newspaper and media subscriptions
  • Local Business discounts
  • Discount in our Hospice Charity shop
  • Refer a Friend scheme
  • Free Cinema Society Membership offering discounted tickets
  • Personal development and training courses
  • Annual events and recognition awards
  • Career progression and increments
  • For employees joining us from the NHS, we can provide continuation of your NHS pension

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.

Details

Date posted

10 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Bank

Working pattern

Flexible working

Reference number

B0263-25-0108

Job locations

60 Grove End Road

St John’s Wood

London

NW8 9NH


Job description

Job responsibilities

  • To track and file all Healthcare Records accurately into the Medical Records Library
  • To ensure all activity and movement of the notes are recorded in accordance to Hospital policies
  • To prepare all Healthcare Records for inpatient and outpatient activity in a timely manner and in accordance with departmental standards
  • To coordinate the off-site storage of healthcare records: assigning bar codes to new files/boxes, sending files and boxes to off-site storage and retrieving records from storage in a timely manner when requested by Hospital staff, consultants and/or third parties.
  • To action subject access requests in accordance to Hospital policies and national guidance
  • To be aware of the Data Protection Act, Freedom of Information Act and Caldicott Principles as they affect day to day work.
  • To undertake all other duties within the Library in accordance with departmental policies and procedures: weeding, splitting notes, and requesting notes from offsite storage.
  • To assist the supervisor with collecting data for departmental and Hospital audits / KPIs
  • To undertake any other duties within the department that are consistent to the band level.
  • To carry out general household duties in the library to ensure Health and Safety standards are upheld.
  • To ensure healthcare records are available for clinical coders in a timely manner.
  • To action the Hospitals destruction policy in line with Department of Health guidelines
  • To action scanning of Healthcare Records as part of the library as necessary. To raise Healthcare Records where necessary from scanned images.
  • Liaise with all Hospital colleagues in a polite and customer focussed manner to enable an effective and efficient Healthcare Records service delivery
  • To be an ambassador of the Hospitals values
  • To participate in PDRs (personal development reviews and annual appraisals)
  • To be conversant with fire and manual handling policies
  • To attend training courses relevant to day to day work.
  • Ensure you complete and maintain compliance in all relevant essential training

Job description

Job responsibilities

  • To track and file all Healthcare Records accurately into the Medical Records Library
  • To ensure all activity and movement of the notes are recorded in accordance to Hospital policies
  • To prepare all Healthcare Records for inpatient and outpatient activity in a timely manner and in accordance with departmental standards
  • To coordinate the off-site storage of healthcare records: assigning bar codes to new files/boxes, sending files and boxes to off-site storage and retrieving records from storage in a timely manner when requested by Hospital staff, consultants and/or third parties.
  • To action subject access requests in accordance to Hospital policies and national guidance
  • To be aware of the Data Protection Act, Freedom of Information Act and Caldicott Principles as they affect day to day work.
  • To undertake all other duties within the Library in accordance with departmental policies and procedures: weeding, splitting notes, and requesting notes from offsite storage.
  • To assist the supervisor with collecting data for departmental and Hospital audits / KPIs
  • To undertake any other duties within the department that are consistent to the band level.
  • To carry out general household duties in the library to ensure Health and Safety standards are upheld.
  • To ensure healthcare records are available for clinical coders in a timely manner.
  • To action the Hospitals destruction policy in line with Department of Health guidelines
  • To action scanning of Healthcare Records as part of the library as necessary. To raise Healthcare Records where necessary from scanned images.
  • Liaise with all Hospital colleagues in a polite and customer focussed manner to enable an effective and efficient Healthcare Records service delivery
  • To be an ambassador of the Hospitals values
  • To participate in PDRs (personal development reviews and annual appraisals)
  • To be conversant with fire and manual handling policies
  • To attend training courses relevant to day to day work.
  • Ensure you complete and maintain compliance in all relevant essential training

Person Specification

Experience

Essential

  • Previous experience of working in a clerical environment
  • Ideally experience of using PIMMS database

Qualifications

Essential

  • Awareness of Data Protection
  • Good communication and relationship skills.
Person Specification

Experience

Essential

  • Previous experience of working in a clerical environment
  • Ideally experience of using PIMMS database

Qualifications

Essential

  • Awareness of Data Protection
  • Good communication and relationship skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH


Employer's website

https://www.hje.org.uk/ (Opens in a new tab)


Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH


Employer's website

https://www.hje.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Coordinator

David Appau

David.Appau@hje.org.uk

Details

Date posted

10 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Bank

Working pattern

Flexible working

Reference number

B0263-25-0108

Job locations

60 Grove End Road

St John’s Wood

London

NW8 9NH


Supporting documents

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