Receptionist - Urgent Care Out of Hours

Job summary

Salary

£12.21 per hour

Tenure

Permanent / Bank (Zero hours)

Hours

Monday Friday 18:30 23:00

Weekends & BHs 08:00 13:00 / 13:00 18:00 / 18:00 23:00

Location:

York Hospital, Wigginton Road, York, YO31 8HE

This is an exciting opportunity to join the Nimbuscare team in the role of Receptionist to support the Nimbuscare team in the delivery of the GP Out of Hours Service based at York Hospital.

You will be the first point of contact for our patients arriving for a face-to-face appointment and will be friendly and welcoming.

You will ensure an efficient and professional reception provision and will work as part of the wider team to ensure a positive patient experience.

Interviews are expected to take place in person in York.

Main duties of the job

Main Duties and Responsibilities

To act as the main point of contact for patients

To support the clinical teams working in our services with basic requests.

To manage the waiting room area whilst patients wait to be seen.

Interaction with patients to provide information, signposting, and advice.

To demonstrate a competent level of interpersonal skills.

Manage and prioritise own workload.

Ensure the clinical rooms are stocked where appropriate.

Any other duties as directed.

Completion of administrative tasks as directed.

About us

Nimbuscare is a not-for-profit organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint.

Who are we

We deliver Urgent Care services in collaboration with the hospital and GP practices in York, Scarborough, Whitby, Malton and Selby. We also provide community-based frailty care, which focuses on treating people in the community where we can. We also aim to shift services into the community where possible, for example our community diagnostic centres run in partnership with the Acute Trust.

We are committed to contributing towards a better NHS based on equity, fairness, innovation, collaboration and quality.

We are part of the system, and we are here to stay.

Please note Nimbuscare does not hold a license to sponsor any visa applications and we are unable to provide any advice about visas.