Community Administrator Apprentice

Job description

Job responsibilities

POST: Community Services - Administrator Apprentice

REPORTS TO: Senior Operations Coordinator

SALARY: £6.40 per hour (FTE 37.5 hours per week)

JOB SUMMARY

Providing administrative support to the Community Services team, helping to ensure all tasks are completed effectively and efficiently by undertaking tasks delegated by the Senior Operations Coordinator

Main Duties of the role:

• Administration: Provide administrative support to help our team achieve its goals.
• To assist with the administration of paperwork and data in line with Nimbuscare procedures and processes
• Organise Meetings: Scheduling meetings, managing calendars, booking rooms, and preparing necessary paperwork.
• General Support: Support with day-to-day tasks, including photocopying, scanning and filing.
• Meeting Attendance: Attend team meetings and contribute ideas to support the team.
• Any other duties: Provide support as requested

Learning and Development:

You will participate in any training programme implemented by Nimbuscare Limited as part of this employment, such training to include:

Participation in individual performance reviews, including maintaining a record of own personal and/or professional development.

Developing and utilising a written Personal Development Plan.

Mandatory and statutory training as required.

Team Working

Understand own role and scope in the organisation.

Work as an effective and responsible team member, supporting others.

Accept delegation from senior staff, prioritise own workload and ensure effective time management strategies are embedded in own practice.

Participate in team activities that create opportunities to improve customer care.

Confidentiality:

While seeking treatment, service users entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, you may have access to confidential information relating to patients and their careers, Nimbuscare Limited staff and other healthcare workers. You may also have access to information relating to Nimbuscare Limited as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to customers, carers, colleagues, other healthcare workers or the business of Nimbuscare Limited may only be divulged to authorised persons in accordance with Nimbuscare Limited policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

Use personal security systems within the workplace according to guidelines.

Identify the risks involved in work activities and undertaking such activities in a way that manages those risks.

Make effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintain work areas in a tidy and safe way and free from hazards.

Report potential risks identified.

Equality and Diversity

You will support the equality, diversity and rights of service users, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Organisational procedures and policies, and current legislation.

Respect the privacy, dignity, needs and beliefs of service users, carers and colleagues.

Behave in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Risk Management

As an employee, you will be expected to maintain a high level of awareness and assist in the process of reporting incidents.

Quality

You will strive to maintain quality within Nimbuscare Limited, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Work within own limitations and experience.
• Portray a professional image at all times.

This list of duties is not exhaustive.

Person Specification

Experience

Desirable

• Organised, with great attention to detail. A team player who enjoys working collaboratively. Friendly, approachable, and eager to learn. Confident with IT and administrative tasks. Flexible and ready to adapt to different challenges.

Qualifications

Essential

• GCSE or equivalent 3 other subjects (Grade 4/C) GCSE or equivalent English (Grade 4/C) GCSE or equivalent maths (Grade 4/C)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nimbuscare Ltd

Address

Acomb Garth Community Care Centre

2 Oak Rise

Acomb

York

YO24 4LG

Employer's website

https://www.primarycareyork.nhs.uk/ (Opens in a new tab)