Health Care Assistant

Nimbuscare Ltd

The closing date is 25 September 2024

Job summary

As an HCA, you will work under the indirect supervision of registered healthcare clinicians on duty. You will undertake tasks and duties delegated by the Lead Clinician on shift, following policy and procedures, to assist in meeting the needs of patients.

You will deliver care within the boundaries of your role. You will work collaboratively, ensuring the highest standards of care, supporting the delivery of patient care.

You must work at all times within your own competence and remit.

Main duties of the job

  • Undertake, record and follow guidelines for the tasks for which you have received appropriate training and achieved competency.
  • Perform routine tasks
  • Prepare specimens for investigation by the pathology laboratory.
  • Assist in raising awareness and promotion of health within own competence.
  • Give accurate and appropriate information to patients within own competence.
  • Assist the patient and other clinicians in the delivery of care in urgent or emergency situations, including initiation of effective emergency care.
  • Prepare and maintain environments and equipment before, during and after patient care interventions according to Infection Prevention and Control guidelines
  • Use appropriate Infection Prevention and Control procedures
  • Assist the nurses with the maintenance of stocks of vaccines and other drugs according to current guidelines and policy.
  • Ensure that all daily checks are recorded accurately and in a timely manner e.g. vaccine fridges, defibrillator, emergency equipment, oxygen

  • Assist with the maintenance of equipment and report defective equipment.
  • Maintain stock levels of clinical equipment and supplies
  • Maintain accurate and complete documentation and records utilising IT as appropriate.
  • Follow agreed protocols, referring to GPs as appropriate.
  • Understand the need for informed consent

About us

About Us

Nimbuscare is a not-for-profit organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint.

Who are we

We deliver Urgent Care services in collaboration with the hospital and GP practices in York, Scarborough, Whitby, Malton and Selby. We also provide community-based frailty care, which focuses on treating people in the community where we can. We also aim to shift services into the community where possible, for example our community diagnostic centres run in partnership with the Acute Trust.

We are committed to contributing towards a better NHS based on equity, fairness, innovation, collaboration and quality.

We are part of the system, and we are here to stay.

Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.

As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.

Please note Nimbuscare does not hold a license to sponsor any visa applications and we are unable to provide any advice about visas

Date posted

11 September 2024

Pay scheme

Other

Salary

£15 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

B0260-24-0086

Job locations

Whitby Hospital

Springhill

Whitby

North Yorkshire

YO21 1DP


Job description

Job responsibilities

The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Lead Clinician or Board of Directors, dependent on current and evolving workload:

Job responsibilities:

  • Undertake, record and follow guidelines for the tasks for which you have received appropriate training and achieved competency.
  • Perform routine tasks:

Blood tests

Blood pressure

Chaperoning and assisting patients

Dressing removal of sutures and clips

Dressing other (simple)

ECG

Height, weight, BMI

Urinalysis

NHS health check (using S1template)

  • Provide additional tasks which may include:

BP annual review

BP 24hr monitoring

Injections B12

Vaccinations flu

  • Prepare specimens for investigation by the pathology laboratory.
  • Assist in raising awareness and promotion of health within own competence.
  • Give accurate and appropriate information to patients within own competence.
  • Assist the patient and other clinicians in the delivery of care in urgent or emergency situations, including initiation of effective emergency care.
  • Prepare and maintain environments and equipment before, during and after patient care interventions according to Infection Prevention and Control guidelines
  • Use appropriate Infection Prevention and Control procedures including:

Hand washing

Universal precautions

Collecting and handling of laboratory specimens

Segregation and disposal of waste materials

Reporting and treatment of sharps injuries following protocol

Dealing with blood and body fluid spillage

Assisting patients and colleagues to adopt best practice

  • Assist the nurses with the maintenance of stocks of vaccines and other drugs according to current guidelines and policy.
  • Ensure that all daily checks are recorded accurately and in a timely manner e.g. vaccine fridges, defibrillator, emergency equipment, oxygen
  • Assist with the maintenance of equipment and report defective equipment.
  • Take responsibility that any equipment either clinical or otherwise, used when working, is taken due care of and locked away at the end of every working session.
  • Maintain stock levels of clinical equipment and supplies
  • Maintain accurate and complete documentation and records utilising IT as appropriate.
  • Use own judgement, resourcefulness and common sense.
  • Follow agreed protocols, referring to GPs as appropriate.
  • Understand the need for informed consent.

Business responsibilities:

  • Act as a positive role model.
  • Maintain ethos and culture of Nimbuscare.
  • Positively promote Nimbuscare.
  • Support Line Managers as required.
  • Adhere to Health & Safety and educate staff within your role.
  • Apply Nimbuscare policies, standards and guidance.
  • Attend in-house governance, educational and staff meetings as appropriate.

Suggest and support the introduction of new working processes to optimise quality.

  • Communicate to ensure that all employees operate as an effective team.
  • Build and maintain relationships with other healthcare professionals, including GPs, GP surgery personnel, care home personnel, CCG personnel etc.

Safeguarding

Everyone within Nimbuscare has a responsibility for, and is committed to, safeguarding and promoting the welfare of Adults-at-risk (vulnerable adults), children and young people and for ensuring that they are protected from harm.

Be fully aware of and understand your duties and responsibilities arising from the Childrens Act 2004 and Working Together to Safeguard Children 2018, in relation to child protection and safeguarding children and young people

Be fully aware of and understand your duties and responsibilities arising from the DOH Policy No Secrets (2000), and the principles of safeguarding as they apply to Adults-at-risk (vulnerable adults) in relation to your work.

Recognise the types and signs of abuse and neglect.

Ensure the Nimbuscare Safeguarding Lead is alerted to, and kept fully informed of, any concerns you may have in relation to safeguarding adults, children and young people.

Adhere to Nimbuscare and local Child Protection and Safeguarding Adult policies and procedures.

Learning and development:

You will participate in any training programme implemented by Nimbuscare as part of this employment, such training to include:

  • Participation in individual performance reviews, including maintaining a record of own personal and/or professional development.
  • Working in conjunction with senior management, assess own learning needs and undertake learning as appropriate.
  • Develop and utilise a written Personal Development Plan.
  • Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.
  • Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.
  • Undertake mandatory and statutory training as required.

Team working:

  • Understand own role and scope in the organisation and identify how this may develop over time.
  • Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
  • Accept delegation from senior staff, prioritise own workload and ensure effective time management strategies are embedded in own practice.
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
  • Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.

Confidentiality:

  • In the course of seeking treatment, customers entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
  • In the performance of the duties outlined in this Job Description, you may have access to confidential information relating to customers and their carers, Nimbuscare staff and other healthcare workers. You may also have access to information relating to Nimbuscare as a business organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to customers, carers, colleagues, other healthcare workers or the business of Nimbuscare may only be divulged to authorised persons in accordance with Nimbuscare policies and procedures relating to confidentiality and the protection of personal and sensitive data.
  • Be aware of your responsibilities under the General Data Protection Regulations (GDPR).

Health & Safety:

You will assist in promoting and maintaining their own and others health, safety and security as defined in the Nimbuscare Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
  • Making effective use of training to update knowledge and skills.
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
  • Reporting potential risks identified.

Equality and Diversity:

You will support the equality, diversity and rights of customers, carers and colleagues, to include:

  • Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Nimbuscare procedures and policies, and current legislation.
  • Respecting the privacy, dignity, needs and beliefs of customers, carers and colleagues.
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

You will strive to maintain quality within Nimbuscare, and will:

  • Alert other team members to issues of quality and risk.
  • Assess own performance and take accountability for own actions, either directly or under supervision.
  • Effectively manage own time, workload and resources, escalate to a senior should you need to.
  • Work within own limitations and experience.
  • Be aware of and co-operate with audit.
  • Work effectively with individuals in other agencies to meet patients needs.
  • Portray a professional image at all times.

Communication:

You should recognise the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members.
  • Communicate effectively with customers and carers.
  • Recognise peoples needs for alternative methods of communication and respond accordingly.

Job description

Job responsibilities

The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Lead Clinician or Board of Directors, dependent on current and evolving workload:

Job responsibilities:

  • Undertake, record and follow guidelines for the tasks for which you have received appropriate training and achieved competency.
  • Perform routine tasks:

Blood tests

Blood pressure

Chaperoning and assisting patients

Dressing removal of sutures and clips

Dressing other (simple)

ECG

Height, weight, BMI

Urinalysis

NHS health check (using S1template)

  • Provide additional tasks which may include:

BP annual review

BP 24hr monitoring

Injections B12

Vaccinations flu

  • Prepare specimens for investigation by the pathology laboratory.
  • Assist in raising awareness and promotion of health within own competence.
  • Give accurate and appropriate information to patients within own competence.
  • Assist the patient and other clinicians in the delivery of care in urgent or emergency situations, including initiation of effective emergency care.
  • Prepare and maintain environments and equipment before, during and after patient care interventions according to Infection Prevention and Control guidelines
  • Use appropriate Infection Prevention and Control procedures including:

Hand washing

Universal precautions

Collecting and handling of laboratory specimens

Segregation and disposal of waste materials

Reporting and treatment of sharps injuries following protocol

Dealing with blood and body fluid spillage

Assisting patients and colleagues to adopt best practice

  • Assist the nurses with the maintenance of stocks of vaccines and other drugs according to current guidelines and policy.
  • Ensure that all daily checks are recorded accurately and in a timely manner e.g. vaccine fridges, defibrillator, emergency equipment, oxygen
  • Assist with the maintenance of equipment and report defective equipment.
  • Take responsibility that any equipment either clinical or otherwise, used when working, is taken due care of and locked away at the end of every working session.
  • Maintain stock levels of clinical equipment and supplies
  • Maintain accurate and complete documentation and records utilising IT as appropriate.
  • Use own judgement, resourcefulness and common sense.
  • Follow agreed protocols, referring to GPs as appropriate.
  • Understand the need for informed consent.

Business responsibilities:

  • Act as a positive role model.
  • Maintain ethos and culture of Nimbuscare.
  • Positively promote Nimbuscare.
  • Support Line Managers as required.
  • Adhere to Health & Safety and educate staff within your role.
  • Apply Nimbuscare policies, standards and guidance.
  • Attend in-house governance, educational and staff meetings as appropriate.

Suggest and support the introduction of new working processes to optimise quality.

  • Communicate to ensure that all employees operate as an effective team.
  • Build and maintain relationships with other healthcare professionals, including GPs, GP surgery personnel, care home personnel, CCG personnel etc.

Safeguarding

Everyone within Nimbuscare has a responsibility for, and is committed to, safeguarding and promoting the welfare of Adults-at-risk (vulnerable adults), children and young people and for ensuring that they are protected from harm.

Be fully aware of and understand your duties and responsibilities arising from the Childrens Act 2004 and Working Together to Safeguard Children 2018, in relation to child protection and safeguarding children and young people

Be fully aware of and understand your duties and responsibilities arising from the DOH Policy No Secrets (2000), and the principles of safeguarding as they apply to Adults-at-risk (vulnerable adults) in relation to your work.

Recognise the types and signs of abuse and neglect.

Ensure the Nimbuscare Safeguarding Lead is alerted to, and kept fully informed of, any concerns you may have in relation to safeguarding adults, children and young people.

Adhere to Nimbuscare and local Child Protection and Safeguarding Adult policies and procedures.

Learning and development:

You will participate in any training programme implemented by Nimbuscare as part of this employment, such training to include:

  • Participation in individual performance reviews, including maintaining a record of own personal and/or professional development.
  • Working in conjunction with senior management, assess own learning needs and undertake learning as appropriate.
  • Develop and utilise a written Personal Development Plan.
  • Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.
  • Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.
  • Undertake mandatory and statutory training as required.

Team working:

  • Understand own role and scope in the organisation and identify how this may develop over time.
  • Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
  • Accept delegation from senior staff, prioritise own workload and ensure effective time management strategies are embedded in own practice.
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
  • Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.

Confidentiality:

  • In the course of seeking treatment, customers entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
  • In the performance of the duties outlined in this Job Description, you may have access to confidential information relating to customers and their carers, Nimbuscare staff and other healthcare workers. You may also have access to information relating to Nimbuscare as a business organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to customers, carers, colleagues, other healthcare workers or the business of Nimbuscare may only be divulged to authorised persons in accordance with Nimbuscare policies and procedures relating to confidentiality and the protection of personal and sensitive data.
  • Be aware of your responsibilities under the General Data Protection Regulations (GDPR).

Health & Safety:

You will assist in promoting and maintaining their own and others health, safety and security as defined in the Nimbuscare Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
  • Making effective use of training to update knowledge and skills.
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
  • Reporting potential risks identified.

Equality and Diversity:

You will support the equality, diversity and rights of customers, carers and colleagues, to include:

  • Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Nimbuscare procedures and policies, and current legislation.
  • Respecting the privacy, dignity, needs and beliefs of customers, carers and colleagues.
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

You will strive to maintain quality within Nimbuscare, and will:

  • Alert other team members to issues of quality and risk.
  • Assess own performance and take accountability for own actions, either directly or under supervision.
  • Effectively manage own time, workload and resources, escalate to a senior should you need to.
  • Work within own limitations and experience.
  • Be aware of and co-operate with audit.
  • Work effectively with individuals in other agencies to meet patients needs.
  • Portray a professional image at all times.

Communication:

You should recognise the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members.
  • Communicate effectively with customers and carers.
  • Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Physical Skills

Essential

  • VDU Use

Skills and Knowledge

Essential

  • Clinical skills, for example, phlebotomy, blood pressure, wound care
  • Excellent written and verbal communication skills
  • Good IT skills
  • Interpersonal skills
  • Problem solving skills
  • Time management skills

Desirable

  • Knowledge of the NHS

Experience

Essential

  • Experience of working within an NHS Health Care Assistant role.

Desirable

  • Experience of General Practice

Qualifications

Essential

  • GCSE Mathematics and English grades 3 9 , A, B, C, D or equivalent qualifications

Desirable

  • NVQ Level 3 in Health and Social Care
  • Qualified in Phlebotomy

Personal Attributes

Essential

  • The ability to use own initiative
  • Adaptability
  • Flexible approach
  • Self motivated
  • Ability to work as part of a team
Person Specification

Physical Skills

Essential

  • VDU Use

Skills and Knowledge

Essential

  • Clinical skills, for example, phlebotomy, blood pressure, wound care
  • Excellent written and verbal communication skills
  • Good IT skills
  • Interpersonal skills
  • Problem solving skills
  • Time management skills

Desirable

  • Knowledge of the NHS

Experience

Essential

  • Experience of working within an NHS Health Care Assistant role.

Desirable

  • Experience of General Practice

Qualifications

Essential

  • GCSE Mathematics and English grades 3 9 , A, B, C, D or equivalent qualifications

Desirable

  • NVQ Level 3 in Health and Social Care
  • Qualified in Phlebotomy

Personal Attributes

Essential

  • The ability to use own initiative
  • Adaptability
  • Flexible approach
  • Self motivated
  • Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nimbuscare Ltd

Address

Whitby Hospital

Springhill

Whitby

North Yorkshire

YO21 1DP


Employer's website

https://www.primarycareyork.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nimbuscare Ltd

Address

Whitby Hospital

Springhill

Whitby

North Yorkshire

YO21 1DP


Employer's website

https://www.primarycareyork.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Date posted

11 September 2024

Pay scheme

Other

Salary

£15 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

B0260-24-0086

Job locations

Whitby Hospital

Springhill

Whitby

North Yorkshire

YO21 1DP


Supporting documents

Privacy notice

Nimbuscare Ltd's privacy notice (opens in a new tab)