Nimbuscare Ltd

Operational Services Apprentice

This job is now closed

Job summary

Learning and supporting all aspects of operational administration to ensure a smooth delivery of services. Supporting with workforce processing of invoices and rota input on the clinical system. This is an ideal opportunity for someone who would like to learn and develop a mixed skill set in all aspects of administration.

Monday to Friday 09:00-17:00 at Acomb Garth Community Care Centre.

Total hours per week: 37.5

Main duties of the job

What you will do in your working day

Team huddle every morning to set out targets of the day.
Provide administrative support, answering telephone calls, booking/cancelling patient appointments, answering queries and basic tasks on clinical system.
Data entry, allocation, and collation; processing and recording information.
Filing and retrieving paperwork both manually and electronically.
Supporting the workforce team with collating compliance for all staff including clinical teams.
Supporting with processing of invoices which will include checking on the rota system, marking as paid and sending to finance.
General administration support to the team.

About us

Nimbuscare is a not-for-profit organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint.

Who are we

We deliver Urgent Care services in collaboration with the hospital and GP practices in York, Scarborough, Whitby, Malton and Selby. We also provide community-based frailty care, which focuses on treating people in the community where we can. We also aim to shift services into the community where possible, for example our community diagnostic centres run in partnership with the Acute Trust.

We are committed to contributing towards a better NHS based on equity, fairness, innovation, collaboration and quality.

We are part of the system, and we are here to stay.

Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.

As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.

Please note Nimbuscare does not hold a license to sponsor any visa applications and we are unable to provide any advice about visas.

Date posted

11 June 2024

Pay scheme

Other

Salary

£12,480 a year

Contract

Apprenticeship

Duration

21 months

Working pattern

Full-time, Flexible working

Reference number

B0260-24-0055

Job locations

Acomb Garth Community Care Centre

2 Oak Rise

Acomb

York

YO24 4LG

Job description

Job responsibilities

The training you will be getting

Business Administrator Apprenticeship Level 3.

What will I study?This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator and will include the following:

Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data

Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders.

Understand how to draft correspondence, write reports and be able to review others' work.

Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a mature way.

Understand how to build and maintain relationships within your own team and across the organisation.

Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly.

Understand how to use relevant project management principles and tools to scope, plan, monitor and report.

You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA.

Method of delivery:Apprentices will typically attend York College on a day release for the duration of the apprenticeship and work with their employer for the remainder of their contracted hours. During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.

How will I be assessed?Continual assessment will take place throughout the duration of the apprenticeship.

The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship.

What to expect at the end of your apprenticeship

Operational Services Administrator role