Clinical Administrator

Job summary

St Lukes Hospice has an exciting opportunity for an experiencedadministrator to join our established Clinical Admin team which supports our new Clinical Co-oridnation Hub for Community, IPU and Quality Teams, on a fixed-term basis for two years.

You will provide teams with a timely and comprehensive administrative service that enables them to deliver excellent patient care. A significant part of this role is telephone based, so experience of and comfort dealing with potentially anxious patients, families and bereaved people is important.

You will have administrative/secretarial experience and have worked in a patient/customer facing service environment. Experience in a clinical setting is highly desirable.

You will have the ability to remain calm under pressure and manage stressful situations in a compassionate and professional manner. Excellent organisational, communication and IT skills are crucial to be successful in this role.

Able to work independently, organising your own workload on a daily basis, you will also be comfortable working flexibly as part of the team to respond to changing priorities in a rapidly changing environment.

This is a part-time position of 24 hours with the potential of additional hours to cover annual leave and other absences.

Successful candidates will be required to work 8 hour shifts, between 8.00am and 8.00pm, on Friday, Saturday and Sunday.

Main duties of the job

For further information regarding the main duties of this role, please see the Job Description attached.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. We select all candidates for interview based on their skills, qualifications and experience. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

We particularly encourage applications from candidates who are likely to be underrepresented in St Lukes workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQ+ people.

Unfortunately St Luke's Hospice Plymouth aren't able to sponsor individuals to work in the United Kingdom.

About us

Hello and thank you for checking out our current vacancy.

Its worth setting up ajob alertor simply checking back in regularly because - as St Luke's continues to meet the demand of caring for more families - we're always evolving and new opportunities spring up, both clinical and non-clinical. One of them could be just what you're looking for!

We value all our people - not only our specialist doctors, nurses and social workers, but also our colleagues more behind the scenes, from our maintenance and catering staff to our fundraisers, administrators, educators and IT team. And that's just to name a few! It takes a vast variety of skills, experience and knowledge to keep our vital service running smoothly.

As an Employer of Choice, we offer our staff a wide range of benefits and rewards. Not only generous annual leave and pension schemes, but a fantastic health scheme to help towards the cost of eye tests, dental care and physiotherapy. In addition, this gives you access a GP, and counselling and practical information helplines, 24/7.

While working with our hospice is hugely rewarding, knowing you're helping us make such an important difference, we recognise it's work that can be challenging emotionally. That's why, when you join us, we'll be here to support you all the way.

Don't miss out on the opportunity to join our friendly, award-winning team learn more about working life at St Lukes on our dedicated jobs page.