Clinical Health Care Assistant

ELM Alliance LTD

The closing date is 12 May 2025

Job summary

Be a member of the clinical team.

Provide phlebotomy, in accordance with current guidelines and local protocols.

Be able to record ECGs

Blood pressure monitoring

Wound Management and Suture or Stitch removal

Urinalysis

Have an understanding of QOF and IIF and how Primary Care General Practice runs

Refer patients to other clinicians as necessary

Provide routine clinical care to patients according to locally approved protocols, under supervision of the Treatment Room Nurse, Nurse Practitioner or GP.

Have Primary Care experience and experience working in a GP Practice

Work within Redcar, East Cleveland and Middlesbrough sites.

Main duties of the job

Understand the principles of healthy living and provide relevant health promotion literature to patients.

Collect patient data such as blood pressure, height, weight and ECG in accordance with practice protocols and your competence to operate the necessary equipment.

Record data on patient electronic records in an accurate and timely manner.

Wound care and packings and dressings

Suture and stitch removal

Summarise patient notes and provide administrative assistance to the nursing team.

Provide smoking cessation support to patients in accordance with your training and practice protocols.

Run Blood Pressure and ECG Clinics.

Prepare the consulting and treatment rooms for effective consultation and ensure trolley fully stocked, maintaining stocks of examination instruments, stores and specimen collection materials, and ensuring couches and work benches or drawers are kept clean.

Maintain the system for monitoring and ordering clinical supplies.

Ensure that all specimens taken by clinicians, or brought in by patients, are ready for collection by pathology service.

Assist in maintaining safe storage of drugs and vaccines under the direction of the on duty Nurse Practitioner/ Practice Nurse/ GP.

Emergency Trolley damp dust weekly and monthly checks of full trolley or sooner if used.

Defibrillator and oxygen daily check when service is open.

About us

South Tees area comprises of 46 general practices with a long history of working together in their respective localities of Langbaurgh, Eston and Middlesbrough. It covers a total population of 290,000 and includes some of the most deprived areas in the country. The area has traditionally been one of the highest levels of emergency and unplanned attendance and hospital admissions in the country.

The ELM Extended Hours Service represents a major development towards integrated primary care, by extending access to primary care. The aim of the ELM Service is to provide a high quality, integrated and innovative primary care service, outside current core hours of care and led by General Practices.

The Healthcare Assistant will work in close partnership with the other key members of the ELM Service, ELM Alliance Management Team and external organisations to implement & deliver the ELM Services on time and within budget

Date posted

22 April 2025

Pay scheme

Other

Salary

£13.07 to £13.33 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0258-25-0020

Job locations

One Life

Linthorpe Road

Middlesbrough

Cleveland

TS1 3QY


The Garth Surgery

Rectory Lane

Guisborough

Cleveland

TS14 7DJ


Brotton Surgery

Alford Road

Brotton

Saltburn-by-the-sea

Cleveland

TS12 2FF


Redcar Primary Care Hospital

West Dyke Road

Redcar

Cleveland

TS10 4NW


Job description

Job responsibilities

The Health Care Assistant will

Be a member of the clinical team.

Provide phlebotomy, in accordance with current guidelines and local protocols.

Be able to record ECGs

Blood pressure monitoring

Wound Management and Suture/ Stitch removal

Urinalysis

Have an understanding of QOF and IIF and how Primary Care General Practice runs

Refer patients to other clinicians as necessary

Provide routine clinical care to patients according to locally approved protocols, under supervision of the Treatment Room Nurse, Nurse Practitioner or GP.

Have Primary Care experience and experience working in a GP Practice.Work within Redcar, East Cleveland and Middlesbrough sites.

Specific Responsibilities

Understand the principles of healthy living and provide relevant health promotion literature to patients. Assist clinicians in the emergency management of patients.

Collect patient data such as blood pressure, height, weight and ECG in accordance with practice protocols and your competence to operate the necessary equipment.

Record data on patient electronic records in an accurate and timely manner.

Wound care- packings and dressings

Suture and stitch removal

Summarise patient notes and provide administrative assistance to the nursing team.

Provide smoking cessation support to patients in accordance with your training and practice protocols.

Run Blood Pressure and ECG Clinics.

Prepare the consulting and treatment rooms for effective consultation and ensure trolley fully stocked, maintaining stocks of examination instruments, stores and specimen collection materials, and ensuring couches and work benches or drawers are kept clean.

Maintain the system for monitoring and ordering clinical supplies.

Ensure that all specimens taken by clinicians, or brought in by patients, are ready for collection by pathology service.

Assist in maintaining safe storage of drugs and vaccines under the direction of the on duty Nurse Practitioner or Practice Nurse or GP.

Emergency Trolley damp dust weekly and monthly checks of full trolley or sooner if used.

Defibrillator and oxygen daily check when service is open.

Ensure that you comply with infection control guidelines.

Maintain patient privacy and dignity at all times, respecting patients rights, and preferences, and adopt a non-judgemental manner when interacting with patients.

General Responsibilities

Where the appropriate professional organisation details a requirement in relation to supervision, it is the responsibility of the post holder to ensure compliance with this requirement.

Risk Management

It is a standard element of the role and responsibility of all staff that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards.

Confidentiality and Records Management

All employees of ELM Service are legally responsible for all records that are gathered, created or used as part of the work within the organisation (including patient health, financial, personal and administrative), whether paper based or on computer. All such records are considered public records, and there is a legal duty of confidence to service users (even after an employee has left employment). All employees are required to maintain the confidentiality of members of the public and members of staff in accordance with the organisations confidentiality policy.

Health and Safety

All employees of the ELM Service have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the organisation meets its own legal duties and to report any hazardous situations or defective equipment.

Flexibility Statement

The content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.

Safeguarding

ELM Service has a responsibility to safeguarding and promoting the welfare of children, young people and vulnerable adults who use our services. We expect all staff and volunteers to share this responsibility. As part of the selection process for this post you may be required to undergo a Disclosure and Barring Service Check. If you are successful appointed, you will receive confirmation of which checks and/or registration you are required to have.

ELM Service is a non-smoking environment and no-one may smoke (cigarettes or e-cigarettes) in the building or its environs during their working hours

Job description

Job responsibilities

The Health Care Assistant will

Be a member of the clinical team.

Provide phlebotomy, in accordance with current guidelines and local protocols.

Be able to record ECGs

Blood pressure monitoring

Wound Management and Suture/ Stitch removal

Urinalysis

Have an understanding of QOF and IIF and how Primary Care General Practice runs

Refer patients to other clinicians as necessary

Provide routine clinical care to patients according to locally approved protocols, under supervision of the Treatment Room Nurse, Nurse Practitioner or GP.

Have Primary Care experience and experience working in a GP Practice.Work within Redcar, East Cleveland and Middlesbrough sites.

Specific Responsibilities

Understand the principles of healthy living and provide relevant health promotion literature to patients. Assist clinicians in the emergency management of patients.

Collect patient data such as blood pressure, height, weight and ECG in accordance with practice protocols and your competence to operate the necessary equipment.

Record data on patient electronic records in an accurate and timely manner.

Wound care- packings and dressings

Suture and stitch removal

Summarise patient notes and provide administrative assistance to the nursing team.

Provide smoking cessation support to patients in accordance with your training and practice protocols.

Run Blood Pressure and ECG Clinics.

Prepare the consulting and treatment rooms for effective consultation and ensure trolley fully stocked, maintaining stocks of examination instruments, stores and specimen collection materials, and ensuring couches and work benches or drawers are kept clean.

Maintain the system for monitoring and ordering clinical supplies.

Ensure that all specimens taken by clinicians, or brought in by patients, are ready for collection by pathology service.

Assist in maintaining safe storage of drugs and vaccines under the direction of the on duty Nurse Practitioner or Practice Nurse or GP.

Emergency Trolley damp dust weekly and monthly checks of full trolley or sooner if used.

Defibrillator and oxygen daily check when service is open.

Ensure that you comply with infection control guidelines.

Maintain patient privacy and dignity at all times, respecting patients rights, and preferences, and adopt a non-judgemental manner when interacting with patients.

General Responsibilities

Where the appropriate professional organisation details a requirement in relation to supervision, it is the responsibility of the post holder to ensure compliance with this requirement.

Risk Management

It is a standard element of the role and responsibility of all staff that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards.

Confidentiality and Records Management

All employees of ELM Service are legally responsible for all records that are gathered, created or used as part of the work within the organisation (including patient health, financial, personal and administrative), whether paper based or on computer. All such records are considered public records, and there is a legal duty of confidence to service users (even after an employee has left employment). All employees are required to maintain the confidentiality of members of the public and members of staff in accordance with the organisations confidentiality policy.

Health and Safety

All employees of the ELM Service have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the organisation meets its own legal duties and to report any hazardous situations or defective equipment.

Flexibility Statement

The content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.

Safeguarding

ELM Service has a responsibility to safeguarding and promoting the welfare of children, young people and vulnerable adults who use our services. We expect all staff and volunteers to share this responsibility. As part of the selection process for this post you may be required to undergo a Disclosure and Barring Service Check. If you are successful appointed, you will receive confirmation of which checks and/or registration you are required to have.

ELM Service is a non-smoking environment and no-one may smoke (cigarettes or e-cigarettes) in the building or its environs during their working hours

Person Specification

Experience

Essential

  • NVQ level 3 in Health & Social Care
  • Phlebotomy skills (Experience with paediatric bloods)
  • Venepuncture
  • Experience in performing ECGs
  • Wound Care Management
  • General Observations
  • Act as a Chaperone
  • Previous health/social care experience
  • Worked as a HCA in Primary Care with experience in GP Practice
  • Understanding of a clinical environment
  • Experience of working with people in a 1:1 environment
  • Good time management skills
  • Working as part of a team
  • Ability to follow protocols and procedures

Desirable

  • Knowledge of the CQC
  • Performing Spirometry
  • Able to administer B12 injections
  • Use of Systm1

Qualifications

Essential

  • NVQ Healthcare Level 3 or equivalent

Desirable

  • 5 GCSEs A-C or equivalent. To include English and Maths
  • A science GCSE

Personal Qualities

Essential

  • Good interpersonal skills
  • Calm under pressure
  • Able to work at pace
  • Natural team player
  • Common sense approach

Desirable

  • Able to work with minimal supervision
Person Specification

Experience

Essential

  • NVQ level 3 in Health & Social Care
  • Phlebotomy skills (Experience with paediatric bloods)
  • Venepuncture
  • Experience in performing ECGs
  • Wound Care Management
  • General Observations
  • Act as a Chaperone
  • Previous health/social care experience
  • Worked as a HCA in Primary Care with experience in GP Practice
  • Understanding of a clinical environment
  • Experience of working with people in a 1:1 environment
  • Good time management skills
  • Working as part of a team
  • Ability to follow protocols and procedures

Desirable

  • Knowledge of the CQC
  • Performing Spirometry
  • Able to administer B12 injections
  • Use of Systm1

Qualifications

Essential

  • NVQ Healthcare Level 3 or equivalent

Desirable

  • 5 GCSEs A-C or equivalent. To include English and Maths
  • A science GCSE

Personal Qualities

Essential

  • Good interpersonal skills
  • Calm under pressure
  • Able to work at pace
  • Natural team player
  • Common sense approach

Desirable

  • Able to work with minimal supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

ELM Alliance LTD

Address

One Life

Linthorpe Road

Middlesbrough

Cleveland

TS1 3QY


Employer's website

https://www.elmalliance.co.uk/ (Opens in a new tab)

Employer details

Employer name

ELM Alliance LTD

Address

One Life

Linthorpe Road

Middlesbrough

Cleveland

TS1 3QY


Employer's website

https://www.elmalliance.co.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Associate

Manisha Mol Manoj

manisha.manoj@nhs.net

Date posted

22 April 2025

Pay scheme

Other

Salary

£13.07 to £13.33 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0258-25-0020

Job locations

One Life

Linthorpe Road

Middlesbrough

Cleveland

TS1 3QY


The Garth Surgery

Rectory Lane

Guisborough

Cleveland

TS14 7DJ


Brotton Surgery

Alford Road

Brotton

Saltburn-by-the-sea

Cleveland

TS12 2FF


Redcar Primary Care Hospital

West Dyke Road

Redcar

Cleveland

TS10 4NW


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