Job summary
The Role
In this pivotal role, you will embrace and implement our vision and values, overseeing the team, managing rotas, handling incident reporting, and ensuring safety according to hospice policies, procedures and guidelines. You will cultivate a compassionate clinical environment where patient-centered care is consistently safe, effective, and well-led.
Your responsibilities include maintaining a high-quality 24/7 service, line managing staff, conducting PDRs, and enhancing the hospice's profile within the community. With a focus on professional standards, clinical supervision, and policy implementation, you will drive service improvements and foster a high-performing team.
"I have always had an ambition to work at St Ann's, as the hospice has such a great reputation for providing excellent care and driving forward innovation and change" -Emma Dixon, Director of Clinical Services
The Ward Manager will be based at our Little Hulton site, with cross site working at the Heald Green site required.
Salary: £46,148 - £52,809, Band 7, Competency Based Framework
Competency Frameworks are used to determine pay levels on appointment to a post and also pay progression whilst in post. Individual competencies within the Competency Frameworks are aligned to qualifications, knowledge and skills.
Hours: 37.5 hours per week.
Closing date: 5th January 2025
Interview date: 14th January 2025
Please note that we reserve the right to close and interview prior to the dates outlined above.
Main duties of the job
The Person
We are looking to recruit a dynamic, highly motivated and skilled Ward Manager to join our forward-thinking team. We are looking for someone with the passion to drive forward high-quality care and the patient safety agenda, along with the enthusiasm to support service developments.
- Are you able to provide decisive and effective clinical input whilst demonstrating excellent leadership qualities, effective communication skills, a flexible approach and an ability to work under pressure, both as part of a team and independently?
- Are you looking for a new challenge with opportunity to directly influence changes to practice, facilitate continuous improvements and high performance as well as lead and support the development of the IPU team and service?
- Have you got hospice or transferrable leadership skills?
- Are you passionate about your patients care and work in a collaborative way to support them to achieve their goals/what matters to them?
Most importantly, you must be wholeheartedly committed to and motived by the purpose and values of St Ann's Hospice.
By coming to work for us, we can offer you a supportive forward-thinking environment, there will be plenty of opportunities to further develop your nursing career and strengthen styles of leadership which could be supported by our in-house leadership programme.
About us
Key Benefits
- 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
- Free parking
- Contributory pension scheme up to 7% matched contribution. Ability to continue with a previously held NHS pension (subject to making contributions into the scheme in the previous 12 months).
- Life cover (Scottish Widows Pension scheme)
- Employee Assistance Programme
- Buy an additional week annual leave (pro rate for part-time)
- Heath cash plan
- Discounted lunches on site
- Meaningful work, making a difference in the lives of others
- Opportunity to develop your leadership skills within a structured development framework
- IIP accredited employer creating the right environment for everyone to thrive and reach their potential
Please contact Emma Barclay, Head of Clinical Services for an informal chat on 0161 498 3617.
Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.
The successful candidate will be subject to an Enhanced DBS Check, the cost of which is covered by the hospice.
Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.
Job description
Job responsibilities
The Ward Manager will:
As a clinical lead embrace and implement the vision and values of St Ann Hospice;
Take overall responsibility for overseeing the team at ward level, including rota management, accident/incident reporting, volunteer management, risk assessment and evaluation, ensuring that all personnel work safely according to Hospice policy, procedures and guidelines
Be responsible for creating and maintaining a clinical environment in which care and compassion is consistently demonstrated, ensuring that patient centred care is safe, effective, responsive and well led at all times.
Be responsible for ensuring and maintaining a high quality seven day twenty-four hour service
Line manage, conduct PDRs and be responsible for staff performance in your department.
Liaise with key stakeholders and external providers of palliative care ensuring the hospice has a high profile within the community setting
Organise own work to ensure it enable you to meet required deadlines and quality standards.
Maintain high standards of Professional Practice to ensure quality and safety of patient care, experience and the patient journey
Ensure confidentiality maintained and compliance with GDPR at all times by self and others
Actively participate in clinical supervision, mentoring/coaching of self and others
Actively engage in the organisational incident reporting system and action and monitor findings and share lessons learnt in relation to clinical services
Promote an environment that supports infection prevention, ensuring that you and other staff practice in accordance with the policies and procedures
Contribute to, implement and maintain hospice policies, to propose and implement changes to local policies relevant to the patient care in your area, working within your scope of practice, professional standards and guidance e.g. medicine management
Ensure clear objectives are set for the inpatient team, which deliver the organisational aims and strategic direction
Provide specialist palliative and supportive care
Act in accordance with all 4 standards of the Nursing & Midwifery Code of Conduct
To be fully responsible for clinical issues within the inpatient unit
To foster good working relationships and to effectively communicate with members of the multi-disciplinary team, users of the service and other health care professionals working externally
Work within the multi-disciplinary team to lead and manage patient flow and clinical activity demonstrating innovative solutions to maximise resources.
Maintain ward training matrix and empower staff to actively engage in identifying personal training needs which are in line with the needs of the service. Assist staff to identify how these needs may be addressed
Work within the multi-disciplinary team to lead and manage patient flow and clinical activity demonstrating innovative solutions to maximise resources.
Maintain ward training matrix and empower staff to actively engage in identifying personal training needs which are in line with the needs of the service. Assist staff to identify how these needs may be addressed
Job description
Job responsibilities
The Ward Manager will:
As a clinical lead embrace and implement the vision and values of St Ann Hospice;
Take overall responsibility for overseeing the team at ward level, including rota management, accident/incident reporting, volunteer management, risk assessment and evaluation, ensuring that all personnel work safely according to Hospice policy, procedures and guidelines
Be responsible for creating and maintaining a clinical environment in which care and compassion is consistently demonstrated, ensuring that patient centred care is safe, effective, responsive and well led at all times.
Be responsible for ensuring and maintaining a high quality seven day twenty-four hour service
Line manage, conduct PDRs and be responsible for staff performance in your department.
Liaise with key stakeholders and external providers of palliative care ensuring the hospice has a high profile within the community setting
Organise own work to ensure it enable you to meet required deadlines and quality standards.
Maintain high standards of Professional Practice to ensure quality and safety of patient care, experience and the patient journey
Ensure confidentiality maintained and compliance with GDPR at all times by self and others
Actively participate in clinical supervision, mentoring/coaching of self and others
Actively engage in the organisational incident reporting system and action and monitor findings and share lessons learnt in relation to clinical services
Promote an environment that supports infection prevention, ensuring that you and other staff practice in accordance with the policies and procedures
Contribute to, implement and maintain hospice policies, to propose and implement changes to local policies relevant to the patient care in your area, working within your scope of practice, professional standards and guidance e.g. medicine management
Ensure clear objectives are set for the inpatient team, which deliver the organisational aims and strategic direction
Provide specialist palliative and supportive care
Act in accordance with all 4 standards of the Nursing & Midwifery Code of Conduct
To be fully responsible for clinical issues within the inpatient unit
To foster good working relationships and to effectively communicate with members of the multi-disciplinary team, users of the service and other health care professionals working externally
Work within the multi-disciplinary team to lead and manage patient flow and clinical activity demonstrating innovative solutions to maximise resources.
Maintain ward training matrix and empower staff to actively engage in identifying personal training needs which are in line with the needs of the service. Assist staff to identify how these needs may be addressed
Work within the multi-disciplinary team to lead and manage patient flow and clinical activity demonstrating innovative solutions to maximise resources.
Maintain ward training matrix and empower staff to actively engage in identifying personal training needs which are in line with the needs of the service. Assist staff to identify how these needs may be addressed
Person Specification
Qualifications
Essential
- The Ward Manager will have:
- Professional UK Nursing Registration (NMC)
- Degree level education
- Evidence of continuing professional development relevant to the field of Palliative Care, long term conditions or chronic illness management
- Excellent written and verbal communication skills
- Ability to take responsibility for day to day management of the inpatient unit
- Ability to work flexibly across all sites and out of hours as required
- Evidence of implementing significant changes or service improvement to support best practice
Experience
Essential
- The Ward Manager will be able to:
- Demonstrate effective leadership, inspire, empower and motivate the entire team to constantly strive to improve care and experience for patients and staff
- Maintain, develop and record your own continuing professional development, including booking and attending all statutory, mandatory and Trust or specialty specific training
- Demonstrate experience of staff supervision and mentorship including, employee relations, performance, conduct and training needs analysis
- Demonstrate experience of working in a palliative care setting or a setting which meets the needs of those with palliative care/life limiting illness
- Evidence involvement in developing and implementing departmental business plans and/or organisation wide developments
- Demonstrate advanced communication skills including; to communicate complex, sensitive or confidential information in an appropriate manner; to liaise and negotiate effectively; to understand and disseminate multifaceted information
- Demonstrate professional knowledge and understanding of effective clinical governance including implications, research, quality and audit Work well under pressure achieving objectives against challenging and changing deadlines
- Demonstrate a thorough understanding of project and change management and skills/ability to identify innovative solutions
- Demonstrate significant organisational/planning skills enabling the ward manager to manage own workload and that of others in an unpredictable environment
- Lead the recruitment and induction of employees into the inpatient unit in accordance with Hospice Recruitment Policy, ensuring that appropriate corporate and departmental Induction is undertaken in a timely and effective manner
- Evidence of leading the implementing and monitoring compliance with policies
- Demonstrate working knowledge of key regional and national initiatives impacting on delivery of palliative care
- Prioritise their workload and delegate effectively Use their own initiative and work independently as well as within a team
- Demonstrate effective communication and report writing skills Demonstrate proven IT skills and be able to collect, analyse, manipulate and interpret data
- Demonstrate understanding of the requirements of the Care Quality Commission
- Demonstrate strong negotiating and influencing skills and be politically astute
- Contribute to fundraising activities at least once a year
Person Specification
Qualifications
Essential
- The Ward Manager will have:
- Professional UK Nursing Registration (NMC)
- Degree level education
- Evidence of continuing professional development relevant to the field of Palliative Care, long term conditions or chronic illness management
- Excellent written and verbal communication skills
- Ability to take responsibility for day to day management of the inpatient unit
- Ability to work flexibly across all sites and out of hours as required
- Evidence of implementing significant changes or service improvement to support best practice
Experience
Essential
- The Ward Manager will be able to:
- Demonstrate effective leadership, inspire, empower and motivate the entire team to constantly strive to improve care and experience for patients and staff
- Maintain, develop and record your own continuing professional development, including booking and attending all statutory, mandatory and Trust or specialty specific training
- Demonstrate experience of staff supervision and mentorship including, employee relations, performance, conduct and training needs analysis
- Demonstrate experience of working in a palliative care setting or a setting which meets the needs of those with palliative care/life limiting illness
- Evidence involvement in developing and implementing departmental business plans and/or organisation wide developments
- Demonstrate advanced communication skills including; to communicate complex, sensitive or confidential information in an appropriate manner; to liaise and negotiate effectively; to understand and disseminate multifaceted information
- Demonstrate professional knowledge and understanding of effective clinical governance including implications, research, quality and audit Work well under pressure achieving objectives against challenging and changing deadlines
- Demonstrate a thorough understanding of project and change management and skills/ability to identify innovative solutions
- Demonstrate significant organisational/planning skills enabling the ward manager to manage own workload and that of others in an unpredictable environment
- Lead the recruitment and induction of employees into the inpatient unit in accordance with Hospice Recruitment Policy, ensuring that appropriate corporate and departmental Induction is undertaken in a timely and effective manner
- Evidence of leading the implementing and monitoring compliance with policies
- Demonstrate working knowledge of key regional and national initiatives impacting on delivery of palliative care
- Prioritise their workload and delegate effectively Use their own initiative and work independently as well as within a team
- Demonstrate effective communication and report writing skills Demonstrate proven IT skills and be able to collect, analyse, manipulate and interpret data
- Demonstrate understanding of the requirements of the Care Quality Commission
- Demonstrate strong negotiating and influencing skills and be politically astute
- Contribute to fundraising activities at least once a year
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
