St Ann’s Hospice

People & Education Administrator

Information:

This job is now closed

Job summary

We're continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure St Anns is in the best shape possible for future generations.

You'll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

Have you got what it takes?

  • Are you an experienced Administrator?
  • Can you demonstrate excellent administration skills and experience of effectively prioritising and organising a busy workload?
  • You must be passionate about our patients and a collaborative colleague
  • Most importantly, you must be wholeheartedly committed to and motived by the purpose and values of St Anns Hospice.

Main duties of the job

The People & Education Administrator plays a key role in supporting the People and Culture Department and the organisation to provide a first class People and Education administration service for both employees and volunteers.

The role involves building professional relationships with key stakeholders and supporting the team to deliver its People & Culture strategy.

The People & Education Administrator will support recruitment, administration of leavers, maternity, paternity and shared parental leave, education, external education and strategic projects and initiatives as well as dealing with queries and supporting managers.

The postholder will maintain the People database, the paper filing system and undertake project work under the direction of the Head of People & Culture.

About us

Contract:We are pleased to be able to offer this post as a full time permanent position

Salary: Band 3 £23,580 per annum, pro rata, Competency Based Framework

Working pattern: 30 hours per week over 5 days (Monday to Thursday)

Based at: Heald Green, with one day a week at Little Hulton

Free Car Parking at both St Ann's Sites

This is an exciting time to join an ambitious, much loved charity and help us achieve our goals. If you're looking for a new challenge and the opportunity to make a difference, we would love to hear from you.

Please call Sophia Ibrahim, People & Education Admin Team Leader for an informal discussion on 0161 498 3651.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

The successful candidate will be subject to a Standard Disclosure & Barring Service Check, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2018, The Care Act 2014, and Prevent Duty 2015.

We reserve the right to close and interview prior to the dates outlined below. Previous applicants need not apply.

Closing date: 10th July 2024

Interview date: 16th July 2024

Details

Date posted

26 June 2024

Pay scheme

Other

Salary

£23,580 a year Competency Based Framework, pro-rata

Contract

Permanent

Working pattern

Part-time

Reference number

B0256-24-0029

Job locations

St. Anns Hospice

St. Anns Road North

Heald Green

Cheadle

Cheshire

SK8 3SZ


St. Anns Hospice

Peel Lane

Worsley

Manchester

M28 0FE


Job description

Job responsibilities

The People & Education Administrator will:

  • Deal with People and Education related queries on the phone, face to face and email.
  • Be aware of the hospices People policies and provide information where appropriate, referring to members of the People team working in an advisory capacity when required.
  • Administer maternity, paternity, adoption and shared parental leave processes.
  • Ensure all employee and volunteer professional registration details are current and up-to-date.
  • Collate all payroll information and send to the Payroll Manager as required.
  • Administer recruitment and selection activity.
  • Prepare and issue offer letters, contracts of employment and volunteer agreements, as appropriate.
  • Process all pre-employment and pre-volunteering checks.
  • Process leavers files and documentation.
  • Undertake DBS checks.
  • Maintain accurate electronic and paper files for employees and volunteers
  • Provide administrative support for all departmental projects, initiatives and other activity as directed.
  • Co-ordinate administration for external Education, organisational induction, Clinical and Non Clinical education, including safeguarding training
  • Arrange external and internal bookings onto education events.
  • Develop / set up the LMS to create education packages for staff and volunteers.
  • Administer reports on eLearning and Mandatory Training
  • Administer and maintain People and Education records on the People Database.
  • Co-ordinate student placements, with direction from the Education and Training Manager
  • Research and improve ways of working to support continuous improvement.

Job description

Job responsibilities

The People & Education Administrator will:

  • Deal with People and Education related queries on the phone, face to face and email.
  • Be aware of the hospices People policies and provide information where appropriate, referring to members of the People team working in an advisory capacity when required.
  • Administer maternity, paternity, adoption and shared parental leave processes.
  • Ensure all employee and volunteer professional registration details are current and up-to-date.
  • Collate all payroll information and send to the Payroll Manager as required.
  • Administer recruitment and selection activity.
  • Prepare and issue offer letters, contracts of employment and volunteer agreements, as appropriate.
  • Process all pre-employment and pre-volunteering checks.
  • Process leavers files and documentation.
  • Undertake DBS checks.
  • Maintain accurate electronic and paper files for employees and volunteers
  • Provide administrative support for all departmental projects, initiatives and other activity as directed.
  • Co-ordinate administration for external Education, organisational induction, Clinical and Non Clinical education, including safeguarding training
  • Arrange external and internal bookings onto education events.
  • Develop / set up the LMS to create education packages for staff and volunteers.
  • Administer reports on eLearning and Mandatory Training
  • Administer and maintain People and Education records on the People Database.
  • Co-ordinate student placements, with direction from the Education and Training Manager
  • Research and improve ways of working to support continuous improvement.

Person Specification

Qualifications

Essential

  • The People & Education Administrator will have:
  • A good standard of general education to a minimum of GCSE grade C / 4 A* / 9 (or equivalent level experience in an administrative setting)
  • Administrative experience in a busy office environment
  • Experience of HR / Training administration
  • The ability to travel to different sites.

Experience

Essential

  • The People & Education Administrator will be able to:
  • Demonstrate a high level of accuracy and attention to detail
  • Organise own workload ensuring deadlines are met
  • Prioritise when there are competing deadlines
  • Communicate both verbally and in writing to a variety of stakeholders Work independently and use their own initiative as well as part of a team
  • Deal with sensitive information appropriately
  • Demonstrate proficient use of Microsoft Office packages, e.g. Word, Outlook as well as electronic People databases
  • Demonstrate a willingness to develop IT and digital skills to support the organisations objectives
Person Specification

Qualifications

Essential

  • The People & Education Administrator will have:
  • A good standard of general education to a minimum of GCSE grade C / 4 A* / 9 (or equivalent level experience in an administrative setting)
  • Administrative experience in a busy office environment
  • Experience of HR / Training administration
  • The ability to travel to different sites.

Experience

Essential

  • The People & Education Administrator will be able to:
  • Demonstrate a high level of accuracy and attention to detail
  • Organise own workload ensuring deadlines are met
  • Prioritise when there are competing deadlines
  • Communicate both verbally and in writing to a variety of stakeholders Work independently and use their own initiative as well as part of a team
  • Deal with sensitive information appropriately
  • Demonstrate proficient use of Microsoft Office packages, e.g. Word, Outlook as well as electronic People databases
  • Demonstrate a willingness to develop IT and digital skills to support the organisations objectives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Ann’s Hospice

Address

St. Anns Hospice

St. Anns Road North

Heald Green

Cheadle

Cheshire

SK8 3SZ


Employer's website

https://www.sah.org.uk/ (Opens in a new tab)


Employer details

Employer name

St Ann’s Hospice

Address

St. Anns Hospice

St. Anns Road North

Heald Green

Cheadle

Cheshire

SK8 3SZ


Employer's website

https://www.sah.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

People & Education Admin Team Leader

Sophia Ibrahim

01614983651

Details

Date posted

26 June 2024

Pay scheme

Other

Salary

£23,580 a year Competency Based Framework, pro-rata

Contract

Permanent

Working pattern

Part-time

Reference number

B0256-24-0029

Job locations

St. Anns Hospice

St. Anns Road North

Heald Green

Cheadle

Cheshire

SK8 3SZ


St. Anns Hospice

Peel Lane

Worsley

Manchester

M28 0FE


Supporting documents

Privacy notice

St Ann’s Hospice's privacy notice (opens in a new tab)