Job summary
Have you got what it
takes?
- Are you a good communicator with excellent
administrative skills?
- Can you demonstrate the
ability to work within a team and also manage your own workload efficiently and
effectively?
- You must be passionate
about our patients and a collaborative colleague
- Most importantly,
you must be wholeheartedly committed to and motived by the purpose and values
of St Ann's Hospice.
Its like a family at the hospice, and everyone
really gets stuck in to support each other, whatever challenge is thrown at
them.
Emma Dixon, Director of Clinical Services
Main duties of the job
Provide
a comprehensive clinical administrative service to support outpatient clinical
services in the hospice setting.
Maintain
confidentiality & data protection regarding all personal information and
hospice activity, operating within current legislation.
Establish
and maintain excellent communication systems with internal colleagues and
external referrers/stakeholders to support timely and efficient service
provision and discharges from services.
Work
as an effective & responsible team member, organising, managing and
prioritising own workload supporting other areas of the team as needed.
About us
At St Anns, theres one
thing that motivates us, and thats providing excellent care and support to
those living with or affected by life-limiting illnesses.
Were continuously developing our plans
for delivering world-class, innovative care and to ensure
St Anns is in the best shape possible for future generations.
Youll be
challenged, inspired and empowered to help us achieve our purpose and to play
your part in making a difference.
Contract: We are pleased to be able to offer this post as a
part- time permanent position.
Salary: St Ann's Band 3 £22,893 -£24,397 pro rata,
Competency Based Framework.
Working pattern: 22.5 hours per week (Monday- Wednesday) 9am-5pm
Based at: Cross Site, Heald Green and Little Hulton
Free Car Parking at both St Anns Sites.
Applicants
must be authorised to work in the UK. We are not able to offer sponsorship at
this time.
This is an
exciting time to join an ambitious, much loved charity and help us achieve our
goals. If youre looking for a new challenge and the opportunity to make a
difference, we would love to hear from you.
Please contact Anne Shepherd on 0161 702 5434 for an informal chat.
The successful
candidate will be subject to a Standard DBS Check, the cost of which is covered
by the hospice. St Anns Hospice is committed to safeguarding and promoting the
welfare of adults at risk and children.
Closing Date: 7th January 2024
Interview Date: 16th January 2024 @ Heald Green
Job description
Job responsibilities
The
Outpatient Clinical Services Secretary will
- Be a point of contact for patients, carers & other
agencies/disciplines where there could be barriers to understanding.
- Provide comprehensive administrative services to support clinical
services in the outpatient setting, working closely with clinical and medical
colleagues and liaising with external healthcare professionals
- Be able to manage own workload effectively and efficiently,
utilizing established patterns of priority to support with competing demands
- Contribute to timely and effective patient flow through outpatient
services by supporting the administration for new referrals and discharges from
outpatient services using electronic patient record.
- Support the administration relating to bereavement support.
- Support with timely delivery of data/information requirements
- Participate in the provision of cover and support all clinical
administration colleagues(staff and volunteers) as required
- Support clinical team leaders with adhoc administrative
tasks/projects to enable them to focus on clinical care.
- Uphold the hospice values and promote a culture that respects and
recognizes diversity.
Job description
Job responsibilities
The
Outpatient Clinical Services Secretary will
- Be a point of contact for patients, carers & other
agencies/disciplines where there could be barriers to understanding.
- Provide comprehensive administrative services to support clinical
services in the outpatient setting, working closely with clinical and medical
colleagues and liaising with external healthcare professionals
- Be able to manage own workload effectively and efficiently,
utilizing established patterns of priority to support with competing demands
- Contribute to timely and effective patient flow through outpatient
services by supporting the administration for new referrals and discharges from
outpatient services using electronic patient record.
- Support the administration relating to bereavement support.
- Support with timely delivery of data/information requirements
- Participate in the provision of cover and support all clinical
administration colleagues(staff and volunteers) as required
- Support clinical team leaders with adhoc administrative
tasks/projects to enable them to focus on clinical care.
- Uphold the hospice values and promote a culture that respects and
recognizes diversity.
Person Specification
Qualifications
Essential
- The Outpatient Clinical Services Secretary will
- - Hold GCSE or equivalent grade A-C English Language
- - NVQ Level 3 in administration or RSA Level 3 or equivalent
- - Medical terminology qualification or relevant experience
Experience
Essential
- The Outpatient Clinical Services Secretary will be able to:
- - Effectively manage their time and workload
- - Demonstrate experience of Microsoft packages. E.g. Word, Excel, Outlook, Teams
- - Identify own development needs and show evidence of continued professional development.
- - Demonstrate good oral, written communication and IT skills
- - Arrange internal and external meetings and take minutes when required
- - Experience of working in a health or social care office environment would be an advantage
- - Prioritise competing tasks effectively
- - Evidence experience of Audio typing
- - Efficiently and accurately produce and dispatch complex and detailed clinical/medical letters
- - Demonstrate experience of working as a member of a team
- - Demonstrate a working knowledge of Electronic Medical Record/patient database (e.g. EMIS Web), and have an understanding of updating care records, managing referrals, uploading correspondence and the discharge of patients from services.
Person Specification
Qualifications
Essential
- The Outpatient Clinical Services Secretary will
- - Hold GCSE or equivalent grade A-C English Language
- - NVQ Level 3 in administration or RSA Level 3 or equivalent
- - Medical terminology qualification or relevant experience
Experience
Essential
- The Outpatient Clinical Services Secretary will be able to:
- - Effectively manage their time and workload
- - Demonstrate experience of Microsoft packages. E.g. Word, Excel, Outlook, Teams
- - Identify own development needs and show evidence of continued professional development.
- - Demonstrate good oral, written communication and IT skills
- - Arrange internal and external meetings and take minutes when required
- - Experience of working in a health or social care office environment would be an advantage
- - Prioritise competing tasks effectively
- - Evidence experience of Audio typing
- - Efficiently and accurately produce and dispatch complex and detailed clinical/medical letters
- - Demonstrate experience of working as a member of a team
- - Demonstrate a working knowledge of Electronic Medical Record/patient database (e.g. EMIS Web), and have an understanding of updating care records, managing referrals, uploading correspondence and the discharge of patients from services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
