Job summary
Have you got what it takes?
- Can you develop and deliver effective direct marketing campaigns?
- Can you work effectively with data with a good knowledge of data
segmentation methods?
- Do you have a real attention for detail?
- Can you be an excellent ambassador for St Anns Hospice?
- Are you willing to work collaboratively in a high performing team?
''Im so passionate about what the hospice does and the
support we provide. I love that I am able to see first-hand the difference all
our amazing supporters make.''
Lucy Leeming, Fundraising Manager
Main duties of the job
St
Anns is looking for an Individual Giving Fundraiser with an eye for detail to
support the fundraising income generation for the hospice. Taking the lead with
individual giving supporter journeys and campaigns and the hospices annual
direct mail campaigns.
You
will define data marketing segments in conjunction with colleagues across
fundraising, to support their strategies and with the communications team in
relation to suggested promotional plans.
You
will ensure Information Governance and Data Protection compliance is met at all
times within the fundraising department.
You
will take the lead in the use of our CRM for data quality and reporting,
including financial codes and annual data audit.
You
will work closely with our In-Memory and Legacy Fundraiser as part of the wider
Individual Giving team.
Youll
be part of a vibrant fundraising team dedicated to making a difference to the
lives of people living with life limiting illnesses.
You'll
be at the heart of our fundraising success, helping to ensuring vital income
streams are safeguarded and increased.
Your work will enable the hospice to provide
world-class care to patients and family and will join us as an exciting time
having recently launched our Capital Appeal for a brand-new hospice facility in
Stockport.
About us
At St Anns Hospice,
theres one thing that motivates us, and thats providing excellent care and
support to those living with or affected by life-limiting illnesses.
We now have an
exciting role in our fundraising team for someone who will contribute to
securing income for the future of St Anns Hospice. Through leading on several
income stream campaigns and ensuring the team is compliant in Information
Governance and Data Protection.
Contract: we are pleased to be able to offer this post as a part-time permanent position.
Salary:Band 6 (£37,127 pro rata, competency-based framework)
Working pattern: 25 hours per week.
Based at: Heald Green and Little Hulton (with some home working).
Free Car Parking at both Hospice sites.
This is an
exciting time to join an ambitious, much loved charity and help us achieve our
goals. If youre looking for a new challenge and the opportunity to make a
difference, we would love to hear from you.
Please contact Lucy Leeming on 0161 498 3631 for an informal chat.
The successful
candidate will be subject to a Standard DBS Check, the cost of which is covered
by the hospice.
St Anns Hospice
is committed to safeguarding and promoting the welfare of adults at risk and
children.
Applicant must be authorised to work in the UK. We are not able to offer sponsorship at this time.
Closing Date: 7th January 2024
Interview Date: 17th January 2024
Job description
Job responsibilities
- Build on the hospices successful
direct mail campaigns for income, growth and excellent supporter journeys
across all channels.
- Manage the hospices Regular Giving
programme, focusing on retention through effective stewardship, as well
identifying and implementing new opportunities for donor recruitment.
- Provide the income and
expenditure budget for these areas of work to the Head of Fundraising and
Capital Campaign and Fundraising Manager.
- Produce detailed reports, analysing
campaign progress as well as monthly reports for the Fundraising Manager
detailing income progress and performance against non-financial KPIs.
- Take the lead in the use of CRM
data management, analysis and reporting, including implementation of financial
codes and annual data audits.
- Work closely with colleagues in
fundraising, trading and communications to ensure all activities are aligned
and achieve optimum success.
- Undertake projects for
income growth or data management supporting the wider team as required by the
Fundraising Manager or Head of Fundraising.
- Maintain awareness of sector trends
and legislation that relate to St Anns Hospice and its ability to grow its
fundraising. Share and promote best practice, priorities and outcomes
internally and externally.
- Ensure all activities across
fundraising are compliant with the Fundraising Regulator, the Data Protection
Act, St Anns Hospice policies and the Chartered Institute of Fundraising best
practice.
- Act
as an ambassador for St Anns at all times
Job description
Job responsibilities
- Build on the hospices successful
direct mail campaigns for income, growth and excellent supporter journeys
across all channels.
- Manage the hospices Regular Giving
programme, focusing on retention through effective stewardship, as well
identifying and implementing new opportunities for donor recruitment.
- Provide the income and
expenditure budget for these areas of work to the Head of Fundraising and
Capital Campaign and Fundraising Manager.
- Produce detailed reports, analysing
campaign progress as well as monthly reports for the Fundraising Manager
detailing income progress and performance against non-financial KPIs.
- Take the lead in the use of CRM
data management, analysis and reporting, including implementation of financial
codes and annual data audits.
- Work closely with colleagues in
fundraising, trading and communications to ensure all activities are aligned
and achieve optimum success.
- Undertake projects for
income growth or data management supporting the wider team as required by the
Fundraising Manager or Head of Fundraising.
- Maintain awareness of sector trends
and legislation that relate to St Anns Hospice and its ability to grow its
fundraising. Share and promote best practice, priorities and outcomes
internally and externally.
- Ensure all activities across
fundraising are compliant with the Fundraising Regulator, the Data Protection
Act, St Anns Hospice policies and the Chartered Institute of Fundraising best
practice.
- Act
as an ambassador for St Anns at all times
Person Specification
Experience
Essential
- The Individual Giving Fundraiser will:
- Have working experience or education that demonstrates excellent communication skills, research, putting theories into practice and delivering results.
- Have direct marketing experience or transferable skills
- Have experience working with CRM databases and knowledge of data segmentation
- Have experience of developing and implementing a marketing plan to analyse the success of direct marketing initiatives
- Demonstrate excellent team working skills
- Be organised with a track record of delivering projects on time
- Have the ability to travel within the hospice catchment area
- Demonstrate a commitment to equal opportunities and diversity
- Show a flexible approach to work and be able to work out of hours as required (TOIL policy in place)
- Show commitment and motivation to the values and purpose of the hospice.
Person Specification
Experience
Essential
- The Individual Giving Fundraiser will:
- Have working experience or education that demonstrates excellent communication skills, research, putting theories into practice and delivering results.
- Have direct marketing experience or transferable skills
- Have experience working with CRM databases and knowledge of data segmentation
- Have experience of developing and implementing a marketing plan to analyse the success of direct marketing initiatives
- Demonstrate excellent team working skills
- Be organised with a track record of delivering projects on time
- Have the ability to travel within the hospice catchment area
- Demonstrate a commitment to equal opportunities and diversity
- Show a flexible approach to work and be able to work out of hours as required (TOIL policy in place)
- Show commitment and motivation to the values and purpose of the hospice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
