Outpatient Assistant Practitioner

St Ann’s Hospice

Information:

This job is now closed

Job summary

Have you got what it takes?

  • Are you a band 4 Assistant Practitioner who can demonstrate an interest or has previous experience in palliative care?
  • Do you have an interest or previous experience in the provision of specialist palliative care to patients accessing outpatient services?
  • Do you have the skills required to facilitate support to patients in a group setting and the confidence to promote services externally?
  • You must be passionate about our patients, be committed to change and supporting the organisation in delivering specialist palliative care and committed to and motivated by our values.

The Outpatient Assistant Practitioner will be an integral part of the multidisciplinary team developing and maintaining strong working relationships with internal colleagues and external referrers/stakeholders to support timely and efficient access to, outpatient service provision and discharge from outpatient services.

''Having always worked for the NHS throughout my career, this was my first time working for a charity. It surprised me how innovative and forward thinking the hospice is. I have also been surprised by the level of support and kindness offered to me''

Damian Lacey, Advanced Clinical Practitioner

Main duties of the job

The Outpatient Assistant Practitioner is a non-occupational specific role developed to support the delivery of high-quality specialist palliative care to patients accessing outpatient and outreach services.

The Outpatient Assistant Practitioner does not require daily supervision and should be able to take responsibility for their work within pathways of care and that of others within a broad competency framework.

The post holder will work autonomously within the clearly defined boundaries and carry out specific delegated clinical tasks and responsibilities that may cross professional demarcations of care.

The post holder will be able to maintain confidentiality & data protection regarding all personal information and hospice activity, operating within current legislation.

Work as an effective & responsible cross site team member, organising, managing and prioritising own workload supporting other areas of the team as needed

St Anns delivers a service across a number of sites. Whilst you will have a specific base, there may be occasions where you are required to provide cross-site/service cover.

There will be an element of lone working, remote working without direct supervision, teaching and involvement with the development of the outpatient and outreach services, therefore work could take place in a range of community/health and social care environments.

About us

At St Anns, theres one thing that motivates us, and thats providing excellent care and support to those living with or affected by life-limiting illnesses.

Were continuously developing our plans for delivering world-class, innovative care and to ensure St Anns is in the best shape possible for future generations.

Youll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

Contract: Permanent

Salary: Hospice Band 4, Competency Based Framework, £25,767 - £27,956 pro rata.

Working Pattern: 30 hours per week (covering Monday, Tuesday, Thursday and Friday).

Based at: Cross Site - Heald Green, Little Hulton, Off-site (part of a cross site team)

Free Car Parking at both St Ann's Hospice sites.

This is an exciting time to join an ambitious, much loved charity and help us achieve our goals. If youre looking for a new challenge and the opportunity to make a difference, we would love to hear from you.

Please contact Amanda Connors on 0161 498 3612 for an informal chat.

Dependent on your current role, an Enhanced DBS Check may be required, the cost of which is covered by the hospice.

St Anns Hospice is committed to safeguarding and promoting the welfare of adults at risk and children.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

Closing Date: 3rd January 2024

Interview Date: 11th January 2024

Date posted

07 December 2023

Pay scheme

Other

Salary

£25,767 to £27,956 a year pro rata, Competency Based Framework

Contract

Permanent

Working pattern

Part-time

Reference number

B0256-23-0082

Job locations

St. Anns Hospice

St. Anns Road North

Heald Green

Cheadle

Cheshire

SK8 3SZ


St. Anns Hospice

Peel Lane

Worsley

Manchester

M28 0FE


Job description

Job responsibilities

The Outpatient Assistant Practitioner will

  • Be a point of contact for patients, carers & other agencies/disciplines, communicating where there could be barriers to understanding.
  • Attend meetings and feedback relevant information.
  • Be able to manage own workload effectively and efficiently.
  • Support clinical staff with facilitating timely and effective access to and discharge from outpatient and outreach services.
  • Ensure accurate record keeping in accordance with the organisations policy.
  • Enable and empower patients to develop self-management skills, promoting individuals to set realistic goals.
  • Identify, act and minimize risk to patients and carers.
  • Ensure that care and support is consistent with the principles of the mental capacity act.
  • Contribute to the holistic assessment and support of the specialist needs of patients accessing the specialist palliative care service.
  • Provide physical, psychological and spiritual support and advice to patients, their families or those close to them.
  • Support the training and development of new staff, pre-registration students, those undertaking workplace training, formal and informal carers.
  • Work without direct supervision of the registered practitioner in the implementation of programmes of care appropriate to outpatient and outreach settings, and evaluate the effectiveness of interventions and feedback effectively.

Job description

Job responsibilities

The Outpatient Assistant Practitioner will

  • Be a point of contact for patients, carers & other agencies/disciplines, communicating where there could be barriers to understanding.
  • Attend meetings and feedback relevant information.
  • Be able to manage own workload effectively and efficiently.
  • Support clinical staff with facilitating timely and effective access to and discharge from outpatient and outreach services.
  • Ensure accurate record keeping in accordance with the organisations policy.
  • Enable and empower patients to develop self-management skills, promoting individuals to set realistic goals.
  • Identify, act and minimize risk to patients and carers.
  • Ensure that care and support is consistent with the principles of the mental capacity act.
  • Contribute to the holistic assessment and support of the specialist needs of patients accessing the specialist palliative care service.
  • Provide physical, psychological and spiritual support and advice to patients, their families or those close to them.
  • Support the training and development of new staff, pre-registration students, those undertaking workplace training, formal and informal carers.
  • Work without direct supervision of the registered practitioner in the implementation of programmes of care appropriate to outpatient and outreach settings, and evaluate the effectiveness of interventions and feedback effectively.

Person Specification

Qualifications

Essential

  • The Outpatient Assistant will
  • Have a Foundation Degree or working towards.

Experience

Essential

  • Have excellent communication skills, completion of communication skills training would be an advantage.
  • Have experience of delivering health/social care in a similar role.

The Outpatient Assistant will be able to:

Essential

  • Demonstrate excellent verbal and written communication skills.
  • Use their initiative and effectively manage their time and workload
  • Demonstrate basic IT skills E.g. Word, Outlook, Teams
  • Identify own development needs and show evidence of continued professional development.
  • Demonstrate an understanding of specialist palliative care
  • Prioritise competing tasks effectively
  • Work single handed
  • Work as a team player
  • Demonstrate a working knowledge of Electronic Medical Record/patient database (e.g. EMIS Web), and have an understanding of updating care records.
  • Maintain strict confidentiality
  • Work with patients with a kind, empathetic and person centred rehabilitative approach in line with the clinical strategy.
Person Specification

Qualifications

Essential

  • The Outpatient Assistant will
  • Have a Foundation Degree or working towards.

Experience

Essential

  • Have excellent communication skills, completion of communication skills training would be an advantage.
  • Have experience of delivering health/social care in a similar role.

The Outpatient Assistant will be able to:

Essential

  • Demonstrate excellent verbal and written communication skills.
  • Use their initiative and effectively manage their time and workload
  • Demonstrate basic IT skills E.g. Word, Outlook, Teams
  • Identify own development needs and show evidence of continued professional development.
  • Demonstrate an understanding of specialist palliative care
  • Prioritise competing tasks effectively
  • Work single handed
  • Work as a team player
  • Demonstrate a working knowledge of Electronic Medical Record/patient database (e.g. EMIS Web), and have an understanding of updating care records.
  • Maintain strict confidentiality
  • Work with patients with a kind, empathetic and person centred rehabilitative approach in line with the clinical strategy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Ann’s Hospice

Address

St. Anns Hospice

St. Anns Road North

Heald Green

Cheadle

Cheshire

SK8 3SZ


Employer's website

https://www.sah.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Ann’s Hospice

Address

St. Anns Hospice

St. Anns Road North

Heald Green

Cheadle

Cheshire

SK8 3SZ


Employer's website

https://www.sah.org.uk/ (Opens in a new tab)

For questions about the job, contact:

BYC Team Leader

Amanda Connors

aconnors@sah.org.uk

01614983612

Date posted

07 December 2023

Pay scheme

Other

Salary

£25,767 to £27,956 a year pro rata, Competency Based Framework

Contract

Permanent

Working pattern

Part-time

Reference number

B0256-23-0082

Job locations

St. Anns Hospice

St. Anns Road North

Heald Green

Cheadle

Cheshire

SK8 3SZ


St. Anns Hospice

Peel Lane

Worsley

Manchester

M28 0FE


Supporting documents

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