Job summary
Do you have experience working as a Programme Administrator or
within an education/training environment?
We are looking for a full time Programme Administrator to join Devon
Training Hub providing administrative support, ensuring the Programmes runs
smoothly and efficiently. This role is a key part of the Training Hub which
supports and develops Primary Care staff to support their retention and
development within the NHS.
You will join a friendly and vibrant team who operate in an
exciting industry, developing primary care staff to meet the challenges of
providing healthcare in the 21st century.
Main duties of the job
Provide administration support for the programme
team including arranging meetings, including Microsoft Teams meetings, take
minutes of meetings and prepare agendas in advance to distribute.
Support development of webinars, training and
education materials for the DTH Programme team.
Co-ordinate the data collection from the Project
Team and formulate ready for presentation for reporting.
Act as a central point of contact for people
trying to contact the DTH Programme Team.
Produce invoices and arrange payments to support
the delivery of the DTH Programme.
May work without direct supervision but with
access to the Project Lead and the wider Training Hub Team.
Production of newsletter and maintaining
website content providing accessible up to date information for primary care
staff.
Produce invoices, arrange payments and monitor
finances to support the training hub.
Training and Development
Assist with the induction of new staff, both
administrative and clinical with regard to Departmental Policies, procedures
and IT Systems.
The post-holder will be required to attend
training courses, including mandatory courses, which may be identified as part
of his/her PDP.
To contribute positively to team meetings,
bringing relevant issues to the meeting, assisting with the development of the
service and assisting with projects identified by the teams.
To attend regular 1-1 meetings with Programme
Director/Project Lead.
About us
Supporting your Devon Training Hub colleagues, you will have an opportunity to be an active member of a thriving and evolving multi-professional team contributing to new practice placement initiatives, supporting workforce transformation and educational developments in Devon.
Engaging People/Key Working relationships
This role works extensively with the Devon Training Hub Programme
Management Team.
The project co-ordinator will also support the DTH teams
relationships with:
Local GP Practices and Primary Care Networks
Health Education England
STP/CCG
Devon LMC
And any other relevant agencies
Delivering Results/Functional Responsibilities
Enabling DTH Programmes to run smoothly and efficiently,
evidenced by audit and evaluation
Job description
Job responsibilities
Base and Service: Devon
Training Hub Main base is at Unit 1, 5 Research Way, Plymouth Science Park,
Derriford, Plymouth, Devon PL6 8BT. There may be a need to travel to various
locations to ensure the smooth running of the delivery of the programme.
Reports to (Line Manager):
Programme Manager
Accountable to
(Professionally/managerially): Project Lead/Manager
Dimensions and Context of Role
The post holder will be part of a
comprehensive administrative support service to Devon Training Hub which covers
the whole of Devon.
The post holder will contribute
to working in a team and participate in the cover arrangements during sickness
or holidays of other administrative staff.
Key Tasks and Responsibilities
of the Post
The postholder will provide
administrative support to the Training Hub Project Team ensuring that programmes are developed and delivered to schedule and will liaise with the Programme Team and participants.
Job description
Job responsibilities
Base and Service: Devon
Training Hub Main base is at Unit 1, 5 Research Way, Plymouth Science Park,
Derriford, Plymouth, Devon PL6 8BT. There may be a need to travel to various
locations to ensure the smooth running of the delivery of the programme.
Reports to (Line Manager):
Programme Manager
Accountable to
(Professionally/managerially): Project Lead/Manager
Dimensions and Context of Role
The post holder will be part of a
comprehensive administrative support service to Devon Training Hub which covers
the whole of Devon.
The post holder will contribute
to working in a team and participate in the cover arrangements during sickness
or holidays of other administrative staff.
Key Tasks and Responsibilities
of the Post
The postholder will provide
administrative support to the Training Hub Project Team ensuring that programmes are developed and delivered to schedule and will liaise with the Programme Team and participants.
Person Specification
Qualifications
Essential
- Good general education
- NVQ Level 2/3 Business Administration (or equivalent) is essential.
Desirable
- Degree level education is desirable
Experience
Essential
- Microsoft Office, including Excel
- Microsoft Teams, Zoom
- Webinar Platforms
- Websites / Wagtail
- Mailchimp
- Survey Monkey
- Xero
- Power BI
Behaviours & Values
Essential
- Willingness to work under direction but also able to self-manage.
- Flexible to the needs of the service, enthusiastic, energetic and determined.
- Accurate and methodical in all aspects of work.
- Completer Finisher tendencies.
Skills & Abilities
Essential
- Good communication skills.
- Polite and professional telephone manner.
- Ability to prioritise workload and achieve targets within given deadlines.
- Ability to work flexibly as part of a team.
- Proven organisational skills
- Successful record of working to deadlines
Person Specification
Qualifications
Essential
- Good general education
- NVQ Level 2/3 Business Administration (or equivalent) is essential.
Desirable
- Degree level education is desirable
Experience
Essential
- Microsoft Office, including Excel
- Microsoft Teams, Zoom
- Webinar Platforms
- Websites / Wagtail
- Mailchimp
- Survey Monkey
- Xero
- Power BI
Behaviours & Values
Essential
- Willingness to work under direction but also able to self-manage.
- Flexible to the needs of the service, enthusiastic, energetic and determined.
- Accurate and methodical in all aspects of work.
- Completer Finisher tendencies.
Skills & Abilities
Essential
- Good communication skills.
- Polite and professional telephone manner.
- Ability to prioritise workload and achieve targets within given deadlines.
- Ability to work flexibly as part of a team.
- Proven organisational skills
- Successful record of working to deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
