Job summary
Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.
We have an exciting opportunity for a part-time Clinical Support Worker to join our team at St Georges Urgent Treatment Centre, working an average of 12 hours per week.
Hourly Rate: £11.94 to £12.89 per hour depending on qualifications and experience + 30% uplift for working out of hours
(In Hours = Monday to Friday 08.00 to 18.00 & Out of Hours = Monday to Friday 18.00 to 08.00 and all day Saturday Sunday)
Location: Local Care Direct, St Georges Urgent Treatment Centre, St Georges Road, Middleton, Leeds, LS10 4UZ
Shift pattern available (Working across a 4 week rolling rota - average of 12 hours per week):
- Tuesday
week 2 10.00-21.59
- Thursday week 1 08.00-19.59
- Saturday weeks 1&4 08.00-19.59
Main duties of the job
The Clinical Support Worker is a key part of the health care team at St Georges Urgent Treatment Centre providing high quality and forward thinking care to meet the holistic health care needs of the practice population.
They will work to agreed practice standards and protocols under the direct supervision of the nurse practitioners and are accountable to the Lead Clinician for their actions in undertaking delegated work. This is guided by standard procedures and requires a degree of initiative.
The will also provide support for other members of the Urgent Treatment Centre team.
About us
We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together.
Our purpose is to care for people. Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk-in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients.
Benefits of working for Local Care Direct:
- Employee Assistance Programme
- Comprehensive Staff Training programme
- Modern working environment with a positive atmosphere
- NHS Pensions
- NHS Discounts (Blue light card)
- Various hours available in a 24/7 environment
- Support available 24/7
- Health & Wellbeing group to support staff
- Supportive and Friendly teams
- Annual Awards focused on raising money to support a local charity
Internal reference number: LB3782
Job description
Job responsibilities
Job Title: Clinical Support Worker
Department: Clinical
Location: St Georges Urgent Treatment Centre
Accountable to: Clinical Manager
Responsible to: Lead Clinician / Out of Hours Manager
DBS Check Level: Enhanced DBS Check (with Adult & Child Barring and Workforce)
Vaccination Requirement Statement:
- Covid19 double vaccination not required but recommended.
- This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended, therefore Post Holders will be offered a Hep B immunisation.
- Flu jab recommended and will be offered.
JOB SUMMARY
- To be part of the health care team providing high quality and forward thinking nursing care to meet the holistic health care needs of the practice population.
- To work to agreed practice standards and protocols.
Duties and Responsibilities:
The clinical support worker works under the direct supervision of the nurse practitioners and is accountable to the Clinical Lead for their actions in undertaking delegated work. This is guided by standard procedures and requires a degree of initiative. The clinical support worker also provides support for other members of the Urgent Treatment Centre team.
- Undertakes agreed procedures to include: wound care, including wound closure application of plaster of Paris casts to limb injuries and general dressing and bandaging of minor injuries, 12 lead ECG placement.
- Supporting patients who are anxious and or distressed.
- Assists patients and where appropriate encourages self care and self management of injuries through health education.
- Refers to other members of the health care team as appropriate.
- Works within all relevant practice policies and procedures e.g. health and safety at work.
- Responsible for order and regulation of clinical supplies and upkeep of equipment within the department Actively contributes and promotes high standards for infection control in the clinical area.
- Contributes in the creation of confidential electronic patient records.
Health promotion
- Encourages and supports individuals, families and groups to address issues which affect their health and social well-being.
- Represents the interests of individuals and families when they are not able to do so themselves.
- Develops and maintains the health promotion material within the unit including displays for the waiting room.
Manage and lead
- Contributes to the development, monitoring and evaluation of care delivered by the health care team.
- Promotes effective communication and relationships within the team.
- Works collaboratively as a team member to achieve the objectives of the Urgent care contract and aspirations of the team.
- Partakes in clinical supervision for own development.
- Actively participates in Team meetings.
- Develops own knowledge and practice to meet objectives/changes in service.
Manage and use information
- Makes effective use of the IT system by ensuring the consistent and accurate entering of data and use of Read codes.
- Makes recommendations to raise standards of practice and service delivery.
- Identifies and supports the management of safeguarding of adults, children, young people.
Research and development
- Contributes to practice/team audit/research activity as required.
The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The jobholder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the changing needs of the business. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes
Job description
Job responsibilities
Job Title: Clinical Support Worker
Department: Clinical
Location: St Georges Urgent Treatment Centre
Accountable to: Clinical Manager
Responsible to: Lead Clinician / Out of Hours Manager
DBS Check Level: Enhanced DBS Check (with Adult & Child Barring and Workforce)
Vaccination Requirement Statement:
- Covid19 double vaccination not required but recommended.
- This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended, therefore Post Holders will be offered a Hep B immunisation.
- Flu jab recommended and will be offered.
JOB SUMMARY
- To be part of the health care team providing high quality and forward thinking nursing care to meet the holistic health care needs of the practice population.
- To work to agreed practice standards and protocols.
Duties and Responsibilities:
The clinical support worker works under the direct supervision of the nurse practitioners and is accountable to the Clinical Lead for their actions in undertaking delegated work. This is guided by standard procedures and requires a degree of initiative. The clinical support worker also provides support for other members of the Urgent Treatment Centre team.
- Undertakes agreed procedures to include: wound care, including wound closure application of plaster of Paris casts to limb injuries and general dressing and bandaging of minor injuries, 12 lead ECG placement.
- Supporting patients who are anxious and or distressed.
- Assists patients and where appropriate encourages self care and self management of injuries through health education.
- Refers to other members of the health care team as appropriate.
- Works within all relevant practice policies and procedures e.g. health and safety at work.
- Responsible for order and regulation of clinical supplies and upkeep of equipment within the department Actively contributes and promotes high standards for infection control in the clinical area.
- Contributes in the creation of confidential electronic patient records.
Health promotion
- Encourages and supports individuals, families and groups to address issues which affect their health and social well-being.
- Represents the interests of individuals and families when they are not able to do so themselves.
- Develops and maintains the health promotion material within the unit including displays for the waiting room.
Manage and lead
- Contributes to the development, monitoring and evaluation of care delivered by the health care team.
- Promotes effective communication and relationships within the team.
- Works collaboratively as a team member to achieve the objectives of the Urgent care contract and aspirations of the team.
- Partakes in clinical supervision for own development.
- Actively participates in Team meetings.
- Develops own knowledge and practice to meet objectives/changes in service.
Manage and use information
- Makes effective use of the IT system by ensuring the consistent and accurate entering of data and use of Read codes.
- Makes recommendations to raise standards of practice and service delivery.
- Identifies and supports the management of safeguarding of adults, children, young people.
Research and development
- Contributes to practice/team audit/research activity as required.
The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The jobholder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the changing needs of the business. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes
Person Specification
Qualifications
Essential
- National Vocational Qualification level 3 for Health Care Workers or willing to work towards this qualification.
- Willing to undergo education and / or training for both practice and service needs.
- Willing to work towards professional and performance objectives.
Knowledge & Skills
Essential
- Demonstrates an understanding of the role of the Clinical Support Worker.
- Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding.
- Able to organise own time and workload, and cope with occasional last-minute changes.
- Standard keyboard skills/computer literacy.
Desirable
- Willing to develop clinical skills and competencies relevant to the role.
- Able to make judgements where there is more than a straightforward choice of options, e.g. options for treatment for wound care (Training will be given as needed)
Experience
Desirable
- Previous experience working in a Clinical Support Worker role.
Personal Attributes
Essential
- Self Awareness, i.e. strengths and weaknesses, personal qualities and skills.
- Motivated, reliable and committed to team working and the development of others.
- Values the opinions and input of others.
- Flexible and adaptable.
- Able to work within manual-handing policy (handling simple medical equipment) and undertake clinical procedures.
- Ability to deal with occasional exposure to distressing circumstances or emotional events.
- Ability to cope with occasional exposure to aggressive behaviour.
- Must either be Hepatitis B immune or be willing to undergo an immunisation course.
Person Specification
Qualifications
Essential
- National Vocational Qualification level 3 for Health Care Workers or willing to work towards this qualification.
- Willing to undergo education and / or training for both practice and service needs.
- Willing to work towards professional and performance objectives.
Knowledge & Skills
Essential
- Demonstrates an understanding of the role of the Clinical Support Worker.
- Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding.
- Able to organise own time and workload, and cope with occasional last-minute changes.
- Standard keyboard skills/computer literacy.
Desirable
- Willing to develop clinical skills and competencies relevant to the role.
- Able to make judgements where there is more than a straightforward choice of options, e.g. options for treatment for wound care (Training will be given as needed)
Experience
Desirable
- Previous experience working in a Clinical Support Worker role.
Personal Attributes
Essential
- Self Awareness, i.e. strengths and weaknesses, personal qualities and skills.
- Motivated, reliable and committed to team working and the development of others.
- Values the opinions and input of others.
- Flexible and adaptable.
- Able to work within manual-handing policy (handling simple medical equipment) and undertake clinical procedures.
- Ability to deal with occasional exposure to distressing circumstances or emotional events.
- Ability to cope with occasional exposure to aggressive behaviour.
- Must either be Hepatitis B immune or be willing to undergo an immunisation course.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
