Job summary
The Hospice of St Francis, based in Berkhamsted, Herts.
Hours: 18 HPW Salary: £22,369.35 pa
FTE / £10,737.28 pa Actual Plus Shift Enhancements & Benefits
We are looking for
enthusiastic dedicated health-care workers to join our team, providing care at
home in our local catchment area. In this role you will make a lasting
difference to the lives of people through care that will have a positive impact
on the patient, and the community for many years to come.
The Rapid
Personalised Care Service (RPCS) is designed to offer care for a period of up
to 12 weeks to enable patients with specialist needs to be cared for at home.
You will be delivering a high standard of compassionate care to patients in
their own home, providing personal care and support to help to keep them at
home.
The RPCS allows us to
reach more patients helping them to achieve their preferred place of care and
death at home with the peace, dignity and serenity we know we can
provide, giving family and friends support, and time to be together.
Main duties of the job
To be successful you will
need:
-
To be able to work independently, and as part of a team
-
Be able to demonstrate excellent listening and communication skills
-
Previous experience in an equivalent role with the ability to lead and
mentor others on shift.
-
Shared values, discretion, respect and a passion for caring for others
is essential
-
Flexible to work rostered shifts
7 days a week between 8am to 10pm.
-
To be a car driver, with access to a car
Please note the successful
candidate will be required to undertake an enhanced level DBS check
About us
Based in beautiful surroundings just outside Berkhamsted, our care is provided completely free and we look after people in Hemel Hempstead, Berkhamsted, Tring, St Albans, Harpenden, The Chalfonts, Chesham, Amersham and everywhere in between. We also support people in local hospitals and care homes.
What we offer:
-
Structured induction
- 27 days Annual leave plus Bank Holidays per year (pro rata)
- Ability to transfer existing NHS Pension (subject to qualifying conditions) or join our company pension scheme with employer contribution
-
Supportive team environment
-
Free onsite parking
-
Wide range of free training courses
-
On-site home cooked food served at a reasonable rate in our bistro
- For our staff we place great importance on practice development, clinical supervision and ongoing education.
For an informal discussion: please contact Caroline Wheeldon, Head of
Community Nursing or Kathy Davis, Care Team Coordinator on 01442 869550. To
contact HR please email recruitment@stfrancis.org.uk
Job description
Job responsibilities
- To work as
part of a team caring for people at home at the end of life that are eligible
for Community Support service and support their families.
-
To take the lead role on shift and be
able to take the initiative in assuring the dignity, comfort and care of
patients and families.
-
To provide leadership to Community Support
Workers (CWS) on shift and where necessary ensure (without breaching
confidentiality) that each patient/family carer knows in advance if their time
of their visit might be delayed because of unexpected events at the previous
visit
-
To build rapport quickly to gain
confidence and trust, taking direction from the team co-ordinator, the patient
and family carers, in order to assure dignified, safe personal care on every
visit
-
To be friendly, open, trustworthy and
competent to give intimate personal care, practical and emotional support and to
prompt concordance with prescribed medication working alone, and as part of a
team
-
To assure continuity of care through
effective handover ensuring that you have picked up the necessary information
to deliver care in a patients home
-
To observe and report changes in
symptoms, condition and circumstances entering
this information accurately in the care plan in the home, and notify
other professionals as detailed in that care plan
-
Update care notes in the patients home
and update the Hospice of St Francis electronic care records accurately and in
a timely fashion
-
To be responsive and flexible in
meeting the needs of patients and families within the agreed care plan
-
Ensure patients and families are aware
of and can benefit from other Hospice services as appropriate
-
To undertake duties without direct
daily supervision working within broad procedural guidelines
-
Work as part of the wider team at the
Hospice of St Francis ensuring continuity in outstanding care
-
To be responsive and flexible in
meeting the needs of patients and families within the agreed care plan
-
To work on the Inpatient Unit as and
when required, and where this is in the best interests of patients, and the
service as a whole
Job description
Job responsibilities
- To work as
part of a team caring for people at home at the end of life that are eligible
for Community Support service and support their families.
-
To take the lead role on shift and be
able to take the initiative in assuring the dignity, comfort and care of
patients and families.
-
To provide leadership to Community Support
Workers (CWS) on shift and where necessary ensure (without breaching
confidentiality) that each patient/family carer knows in advance if their time
of their visit might be delayed because of unexpected events at the previous
visit
-
To build rapport quickly to gain
confidence and trust, taking direction from the team co-ordinator, the patient
and family carers, in order to assure dignified, safe personal care on every
visit
-
To be friendly, open, trustworthy and
competent to give intimate personal care, practical and emotional support and to
prompt concordance with prescribed medication working alone, and as part of a
team
-
To assure continuity of care through
effective handover ensuring that you have picked up the necessary information
to deliver care in a patients home
-
To observe and report changes in
symptoms, condition and circumstances entering
this information accurately in the care plan in the home, and notify
other professionals as detailed in that care plan
-
Update care notes in the patients home
and update the Hospice of St Francis electronic care records accurately and in
a timely fashion
-
To be responsive and flexible in
meeting the needs of patients and families within the agreed care plan
-
Ensure patients and families are aware
of and can benefit from other Hospice services as appropriate
-
To undertake duties without direct
daily supervision working within broad procedural guidelines
-
Work as part of the wider team at the
Hospice of St Francis ensuring continuity in outstanding care
-
To be responsive and flexible in
meeting the needs of patients and families within the agreed care plan
-
To work on the Inpatient Unit as and
when required, and where this is in the best interests of patients, and the
service as a whole
Person Specification
Qualifications
Essential
- Care certificate / NVQ qualified level 2
Desirable
- Care certificate / NVQ qualified level 3
Experience
Essential
- Care certificate / NVQ qualified level 2
- Qualified by experience 3 years in a similar role with the competence to deliver direct and intimate personal care.
- Passion and commitment for enabling others and experience in assuring dignity in care at all times.
- Current experience delivering care as part of a rostered team working 24/7 365 days/year.
- Knowledge of and experience in care at the end of life and after death.
- Current knowledge of Moving and Handling, Health and Safety Safeguarding and Mental Capacity Legislation and Guidance.
- Current driving licence, with use of own car.
- Skilled in developing rapport and trust quickly gaining the confidence of patients and families.
- Excellent listening skills.
- Skilled in supporting empowering and motivating people at a low ebb, fearful and/or in distress.
- Skilled in listening to, holding and judging appropriate responses to people who are sharing information that might be distressing for them and for the listener.
- Good verbal and written communication skills.
- Excellent team player who supports others.
- Able to communicate complex information succinctly and clearly for others to understand.
- Knowledge and experience of the importance of handover, prompt observation, upward reporting and timely recording in paper notes.
- Ability to work with confidential sensitive information & understand boundaries and support others to work in this way.
- Patient and calm under pressure.
- Able to identify and anticipate change in a patients presentation and raise the right alert for changes to the care plan and/or additional help.
- Proven prioritisation skills being able to accurately identify the care tasks that should be attended to.
Desirable
- Experience of lone working
- Experience of teaching or training others in practice/shadowing situations
- Experience of using electronic patent record systems
- Proven experience of working in diverse communities, understanding and overcoming the impact of discrimination
- The ability to speak or sign more than one language relevant to the population served
- Confident to make difficult judgements in prioritising own work load and able to explain the rationale for these decisions
Person Specification
Qualifications
Essential
- Care certificate / NVQ qualified level 2
Desirable
- Care certificate / NVQ qualified level 3
Experience
Essential
- Care certificate / NVQ qualified level 2
- Qualified by experience 3 years in a similar role with the competence to deliver direct and intimate personal care.
- Passion and commitment for enabling others and experience in assuring dignity in care at all times.
- Current experience delivering care as part of a rostered team working 24/7 365 days/year.
- Knowledge of and experience in care at the end of life and after death.
- Current knowledge of Moving and Handling, Health and Safety Safeguarding and Mental Capacity Legislation and Guidance.
- Current driving licence, with use of own car.
- Skilled in developing rapport and trust quickly gaining the confidence of patients and families.
- Excellent listening skills.
- Skilled in supporting empowering and motivating people at a low ebb, fearful and/or in distress.
- Skilled in listening to, holding and judging appropriate responses to people who are sharing information that might be distressing for them and for the listener.
- Good verbal and written communication skills.
- Excellent team player who supports others.
- Able to communicate complex information succinctly and clearly for others to understand.
- Knowledge and experience of the importance of handover, prompt observation, upward reporting and timely recording in paper notes.
- Ability to work with confidential sensitive information & understand boundaries and support others to work in this way.
- Patient and calm under pressure.
- Able to identify and anticipate change in a patients presentation and raise the right alert for changes to the care plan and/or additional help.
- Proven prioritisation skills being able to accurately identify the care tasks that should be attended to.
Desirable
- Experience of lone working
- Experience of teaching or training others in practice/shadowing situations
- Experience of using electronic patent record systems
- Proven experience of working in diverse communities, understanding and overcoming the impact of discrimination
- The ability to speak or sign more than one language relevant to the population served
- Confident to make difficult judgements in prioritising own work load and able to explain the rationale for these decisions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
