Six Degrees Social Enterprise

Clinical Support Administrator

This job is now closed

Job summary

The post holder will be part of a small friendly and professional support team that are responsible for providing administrative support to staff in the organisation, which provides primary mental health care to patients in the Salford area.

This role is part-time, 32 hours per week, worked over 4 days (Mondays, Thursdays, and Fridays are compulsory).

Main duties of the job

The post holder will serve as the first point of contact for patients with mental health needs including some who may be vulnerable ensuring they receive timely and accurate information, directing their inquiries, and assisting with the management of their care needs. This role involves managing communications, scheduling appointments, and handling correspondence between patients, healthcare professionals, and external organisations, ensuring smooth and effective coordination of services.

About us

Six Degrees Social Enterprise is a Salford based Community Interest Company, which has seen large growth and change since it was established in 2011. For further information about what we do please visit our website: http://six-degrees.org.uk/

The Benefits:

Career development and training
Free onsite parking
Great working culture
Pension Scheme
Holiday Purchase Scheme
Access to Health Assured

Date posted

30 October 2024

Pay scheme

Other

Salary

£12.60 an hour (in line with the Real Living Wage)

Contract

Permanent

Working pattern

Part-time

Reference number

B0248-24-0021

Job locations

Six Degrees Social Enterprise

Albert Street

Eccles

Manchester

M30 0BL

Job description

Job responsibilities

The post holder will provide comprehensive administrative and secretarial support to staff across the organisation, working as part of a team to create an efficient and responsive service for patients, carers, and external agencies. They will contribute to maintaining a professional and supportive environment for all stakeholders.

Job description

Job responsibilities

Person Specification

Experience

Essential

Sound experience within an administrative role
Experience of working in an office environment providing general office duties i.e. filing, call taking, scanning, note taking etc.
Previous record and diary management experience.
Great Organisational skills.
Responsible for Outgoing and incoming patient calls showing compassion, empathy, patience and respect.
Demonstrates excellent verbal and written communication skills including an excellent telephone manner.
Strong IT skills with a good working knowledge of Microsoft Office.
To work flexibly in support of the organisation.
Demonstrate a positive and professional manner at all times.
Able to communicate at all levels.

Desirable

Experience within Healthcare or a customer support environment is desirable.

Person Specification

Experience

Essential

Sound experience within an administrative role
Experience of working in an office environment providing general office duties i.e. filing, call taking, scanning, note taking etc.
Previous record and diary management experience.
Great Organisational skills.
Responsible for Outgoing and incoming patient calls showing compassion, empathy, patience and respect.
Demonstrates excellent verbal and written communication skills including an excellent telephone manner.
Strong IT skills with a good working knowledge of Microsoft Office.
To work flexibly in support of the organisation.
Demonstrate a positive and professional manner at all times.
Able to communicate at all levels.

Desirable

Experience within Healthcare or a customer support environment is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Six Degrees Social Enterprise

Address

Six Degrees Social Enterprise

Albert Street

Eccles

Manchester

M30 0BL

Employer's website

http://six-degrees.org.uk/ (Opens in a new tab)

Employer details

Employer name

Six Degrees Social Enterprise

Address

Six Degrees Social Enterprise

Albert Street

Eccles

Manchester

M30 0BL

Employer's website

http://six-degrees.org.uk/ (Opens in a new tab)