Health and Wellbeing coach

Barnsley Healthcare Federation

Information:

This job is now closed

Job summary

This role involves coaching and motivating patients in managing their own health and wellbeing to live independently and improve their health outcomes. The post holder will work with individual and/or groups of patients to deliver sessions on healthy eating, physical activity and health and well-being to meet personalised care plans.

You will use a holistic approach to promote lifestyle medicine approaches and support patients to address their existing health problems and prevent new ones.

The role works within their practices Multi Disciplinary Team; induction and training is given to help candidates integrate into Primary Care.

This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver an excellent service within primary care.

Main duties of the job

Health coaching uses coaching skills to support people with lower levels of patient activation to develop the knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers.

You will work in partnership with your clinical and non-clinical colleagues across the PCN to ensure the role delivers the best possible outcomes for our patients.

The role is varied, and may include supporting self-management education, peer support, case management and facilitating group consultations.

You will take an approach that is non-judgemental, based on strong communication and negotiation skills. You will support personal choice and positive risk taking, while ensuring that patients understand the accountability of their own actions and decisions. Your role and skills will support and encourage the prevention of developing further illness, or the deterioration of existing long-term conditions.

About us

Barnsley has established one super Primary Care Network of over 250,000 patients which includes all of GP practices across Barnsley. This is supported by six Neighbourhood Networks building on our successful and existing model of neighbourhood working; this enables us to maintain and focus on the specific needs of each local area whilst allowing integration at a borough wide level.

Working within the Primary Care Network you will benefit from having a large team of peers to collaborate and learn from, as well as experiencing the benefits of having ownership of the role within your small practice setting.

Date posted

05 February 2024

Pay scheme

Other

Salary

£30,557.73 a year (FTE)

Contract

Permanent

Working pattern

Part-time

Reference number

B0243-24-0002

Job locations

BHF Lundwood Surgery

216 Pontefract Road

Barnsley

South Yorkshire

S71 5PN


The Hoyland Medical Centre

High Croft

Hoyland

Barnsley

South Yorkshire

S74 9AF


Job description

Job responsibilities

PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES

Health and wellbeing coaches will:

Coach and motivate patients through multiple sessions to identify their needs, set goals, and support them to implement and achieve their personalised health and wellbeing objectives. This will include sitting in consultation with a patient and providing them with advice, guidance, and a management plan that is personalised to their needs. It could include dietetics and healthy eating, lifestyle medicine and getting active, safe activities and personal coaching and motivation.

Manage and prioritise your own caseload in accordance with the health and wellbeing needs of the patient population.

Ensure all interventions and coaching are designed to empower patients to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently.

Support and deliver group consultations, in collaboration with clinical and non-clinical colleagues, implementing new approaches to health across primary care and supporting individuals to access peer support.

Work with the Social Prescribing Link Workers and the broader PCN colleagues to connect patients to community-based activities which support them to take increased control of their health and wellbeing.

Work with clinical colleagues to identify and provide enhanced support to those who would benefit the most from health coaching.

Provide a combination of in person, remote, telephone and video consultation.

Patient Coaching, Care and Support:

Provide personalised coaching to patients which supports them to identify and meet their individual lifestyle, health and wellbeing goals.

Deliver and facilitate group and peer sessions, including sessions focussed on specific lifestyle medicine approaches and long-term conditions.

Tailor health and lifestyle advice effectively to the individual (e.g. adapting physical activities for individuals with mobility issues).

Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices.

Work from a strength-based approach focusing on a persons assets.

Increase patient motivation to self-manage and adopt healthy behaviours.

Work with patients with lower activation scores to understand and increase their level of knowledge, skills and confidence (their Activation level) to manage their own health and wellbeing, and increase their ability to access and utilise community support offers.

Be an approachable professional and engaging source of information about health, wellbeing and prevention approaches.

Support patients in shared decision-making conversations.

Work with the social prescribing team to ensure that individuals can access support to address wider social needs that can impact on their health and wellbeing, such as such as debt, poor housing, being unemployed, loneliness and caring responsibilities.

PCN:

Promote health and wellbeing coaching, its role in self-management, addressing health inequalities and the wider determinants of health.

Provide education and specialist expertise to fellow PCN staff, ensuring they are made aware of health coaching and social prescribing services and support colleagues to improve their skills and understanding of personalised care, behavioural approaches, and ensuring consistency in the follow up of peoples goals where an MDT is involved.

Raise awareness within the PCN of shared decision making and decision support tools and supporting people in shared decision-making conversations.

Engage with and support the new and evolving agendas and service requirements across the PCN, including our work with Care Homes.

Build relationships with staff in the GP practices, attending relevant MDT meetings, giving information and feedback on health coaching.

System Responsibilities:

Develop and maintain effective relationships with the VCSE sector.

Seek regular feedback about the quality of service and impact of health coaching on referral agencies.

Be proactive in encouraging equality and inclusion.

Develop collaborative relationships and work in partnership with health, social care, and community and voluntary sector providers and multidisciplinary teams to holistically support patients wider health and wellbeing, public health, and contributing to the reduction of health inequalities.

Data capture:

Work sensitively with people, families, and carers to capture key information, enabling tracking of the impact of health coaching on their health and wellbeing, including the measures required within the PCN Contract (e.g. PAM measures).

Encourage people, families, and carers to provide feedback.

Support referral agencies to provide appropriate information about the person they are referring.

Provide appropriate feedback to referral agencies about the people they referred.

Ensure that the relevant codes are captured and inputted into clinical systems, (as outlined in the Network Contract DES), adhering to data protection legislation and data sharing agreements.

Professional development:

Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing roles and responsibilities.

Training requirements for the role are currently being developed by NHS England; when these are developed, undertake identified coaching and training as required by the Personalised Care institute.

Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.

Other:

Work as part of the healthcare team to seek feedback, continually improve the service and contribute to business planning.

Contribute to the development of policies and plans relating to equality, diversity, and health inequalities.

Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. NB: This job description outlines the key duties that are expected of you within the role although is not an exhaustive list. It may be amended in line with experience, business requirements and any future organisational change.

Job description

Job responsibilities

PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES

Health and wellbeing coaches will:

Coach and motivate patients through multiple sessions to identify their needs, set goals, and support them to implement and achieve their personalised health and wellbeing objectives. This will include sitting in consultation with a patient and providing them with advice, guidance, and a management plan that is personalised to their needs. It could include dietetics and healthy eating, lifestyle medicine and getting active, safe activities and personal coaching and motivation.

Manage and prioritise your own caseload in accordance with the health and wellbeing needs of the patient population.

Ensure all interventions and coaching are designed to empower patients to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently.

Support and deliver group consultations, in collaboration with clinical and non-clinical colleagues, implementing new approaches to health across primary care and supporting individuals to access peer support.

Work with the Social Prescribing Link Workers and the broader PCN colleagues to connect patients to community-based activities which support them to take increased control of their health and wellbeing.

Work with clinical colleagues to identify and provide enhanced support to those who would benefit the most from health coaching.

Provide a combination of in person, remote, telephone and video consultation.

Patient Coaching, Care and Support:

Provide personalised coaching to patients which supports them to identify and meet their individual lifestyle, health and wellbeing goals.

Deliver and facilitate group and peer sessions, including sessions focussed on specific lifestyle medicine approaches and long-term conditions.

Tailor health and lifestyle advice effectively to the individual (e.g. adapting physical activities for individuals with mobility issues).

Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices.

Work from a strength-based approach focusing on a persons assets.

Increase patient motivation to self-manage and adopt healthy behaviours.

Work with patients with lower activation scores to understand and increase their level of knowledge, skills and confidence (their Activation level) to manage their own health and wellbeing, and increase their ability to access and utilise community support offers.

Be an approachable professional and engaging source of information about health, wellbeing and prevention approaches.

Support patients in shared decision-making conversations.

Work with the social prescribing team to ensure that individuals can access support to address wider social needs that can impact on their health and wellbeing, such as such as debt, poor housing, being unemployed, loneliness and caring responsibilities.

PCN:

Promote health and wellbeing coaching, its role in self-management, addressing health inequalities and the wider determinants of health.

Provide education and specialist expertise to fellow PCN staff, ensuring they are made aware of health coaching and social prescribing services and support colleagues to improve their skills and understanding of personalised care, behavioural approaches, and ensuring consistency in the follow up of peoples goals where an MDT is involved.

Raise awareness within the PCN of shared decision making and decision support tools and supporting people in shared decision-making conversations.

Engage with and support the new and evolving agendas and service requirements across the PCN, including our work with Care Homes.

Build relationships with staff in the GP practices, attending relevant MDT meetings, giving information and feedback on health coaching.

System Responsibilities:

Develop and maintain effective relationships with the VCSE sector.

Seek regular feedback about the quality of service and impact of health coaching on referral agencies.

Be proactive in encouraging equality and inclusion.

Develop collaborative relationships and work in partnership with health, social care, and community and voluntary sector providers and multidisciplinary teams to holistically support patients wider health and wellbeing, public health, and contributing to the reduction of health inequalities.

Data capture:

Work sensitively with people, families, and carers to capture key information, enabling tracking of the impact of health coaching on their health and wellbeing, including the measures required within the PCN Contract (e.g. PAM measures).

Encourage people, families, and carers to provide feedback.

Support referral agencies to provide appropriate information about the person they are referring.

Provide appropriate feedback to referral agencies about the people they referred.

Ensure that the relevant codes are captured and inputted into clinical systems, (as outlined in the Network Contract DES), adhering to data protection legislation and data sharing agreements.

Professional development:

Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing roles and responsibilities.

Training requirements for the role are currently being developed by NHS England; when these are developed, undertake identified coaching and training as required by the Personalised Care institute.

Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.

Other:

Work as part of the healthcare team to seek feedback, continually improve the service and contribute to business planning.

Contribute to the development of policies and plans relating to equality, diversity, and health inequalities.

Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. NB: This job description outlines the key duties that are expected of you within the role although is not an exhaustive list. It may be amended in line with experience, business requirements and any future organisational change.

Person Specification

Experience

Essential

  • Please refer to the attached person specification.
Person Specification

Experience

Essential

  • Please refer to the attached person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Healthcare Federation

Address

BHF Lundwood Surgery

216 Pontefract Road

Barnsley

South Yorkshire

S71 5PN


Employer's website

https://barnsleyhealthcarefederation.co.uk/ (Opens in a new tab)

Employer details

Employer name

Barnsley Healthcare Federation

Address

BHF Lundwood Surgery

216 Pontefract Road

Barnsley

South Yorkshire

S71 5PN


Employer's website

https://barnsleyhealthcarefederation.co.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Assistant

HR Team

syicb-barnsley.bhf-hrteam@nhs.net

Date posted

05 February 2024

Pay scheme

Other

Salary

£30,557.73 a year (FTE)

Contract

Permanent

Working pattern

Part-time

Reference number

B0243-24-0002

Job locations

BHF Lundwood Surgery

216 Pontefract Road

Barnsley

South Yorkshire

S71 5PN


The Hoyland Medical Centre

High Croft

Hoyland

Barnsley

South Yorkshire

S74 9AF


Supporting documents

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