Barnsley Healthcare Federation

Apprentice Receptionist

Information:

This job is now closed

Job summary

Following the success of our previous Apprenticeship roles, Barnsley Healthcare Federation is looking for a further enthusiastic learner to bolster and support our existing workforce of skilled receptionists and administrators in practice.

We have 1 role available at BHF Lundwood Surgery, the position will be mentored by a Senior Receptionist and provided with 20% of their working week as off the job training.

Main duties of the job

In this role you will deliver an effective, competent level of administrative and clerical support and ensure a patient-focused service which promotes good customer service and effective working relationships and supports high levels of patient care.

To be successful in this role you will possess excellent interpersonal and IT skills, demonstrate effective communication skills and be adaptable to meet the service needs.

The post holder will also need to be flexible in your hours to cover for holidays as and when required, and to participate in working in the extended hours service ad hoc (up to 8pm on weekdays).

About us

Launched in 2015, we are an ambitious and inclusive organisation focused on enhancing the way in which primary care at scale is delivered within Barnsley. Our vision is to deliver a robust publicly funded health and social care service which meets the needs of the local community. We believe that regardless of location or need, every patient should receive the same high standard of care, at times when they need it most. Receptionists are an integral part of our team and our ability to meet these aims.

Staff benefits include -

5 weeks annual leave plus bank holidays NHS Pension SchemeMonthly in-house training event Access to NHS Blue Light Card discounts

Details

Date posted

29 January 2024

Pay scheme

Other

Salary

£5.28 an hour

Contract

Apprenticeship

Duration

15 months

Working pattern

Full-time

Reference number

B0243-24-0001

Job locations

Priory Campus

Pontefract Road

Barnsley

South Yorkshire

S71 5PN


Job description

Job responsibilities

To deliver an effective and competent level of administrative and clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships.

You will act as a focal point for the practice, communicating effectively between clinicians, staff and patients.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

Job description

Job responsibilities

To deliver an effective and competent level of administrative and clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships.

You will act as a focal point for the practice, communicating effectively between clinicians, staff and patients.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

Person Specification

Personal Qualities

Essential

  • Good communication
  • Good Telephone manner
  • Able to manage own work load
  • Pleasant & Polite
  • Respectful
  • Open & Honest
  • Eagerness to learn new skills in line with apprenticeship framework
  • Presentable as Smart & Professional

Experience

Essential

  • Knowledge of computer systems i.e. outlook, excel, word and PowerPoint.

Qualifications

Essential

  • GCSEs A-C English and Maths or equivalent
Person Specification

Personal Qualities

Essential

  • Good communication
  • Good Telephone manner
  • Able to manage own work load
  • Pleasant & Polite
  • Respectful
  • Open & Honest
  • Eagerness to learn new skills in line with apprenticeship framework
  • Presentable as Smart & Professional

Experience

Essential

  • Knowledge of computer systems i.e. outlook, excel, word and PowerPoint.

Qualifications

Essential

  • GCSEs A-C English and Maths or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Healthcare Federation

Address

Priory Campus

Pontefract Road

Barnsley

South Yorkshire

S71 5PN


Employer's website

https://barnsleyhealthcarefederation.co.uk/ (Opens in a new tab)

Employer details

Employer name

Barnsley Healthcare Federation

Address

Priory Campus

Pontefract Road

Barnsley

South Yorkshire

S71 5PN


Employer's website

https://barnsleyhealthcarefederation.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Assistant

HR Team

bhf.recruitment@nhs.net

01226729896

Details

Date posted

29 January 2024

Pay scheme

Other

Salary

£5.28 an hour

Contract

Apprenticeship

Duration

15 months

Working pattern

Full-time

Reference number

B0243-24-0001

Job locations

Priory Campus

Pontefract Road

Barnsley

South Yorkshire

S71 5PN


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