Neighbourhood Development Manager

Barnsley Healthcare Federation

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This job is now closed

Job summary

Barnsley PCN is seeking a Neighbourhood Development Manager to support in the continued growth and integration of our borough wide network.

If your passion is collaborative work in a primary care setting, centred on building relationships in order to help the local patient population, then this could be the role for you.

We are seeking applications from individuals interested in the healthcare sector, who are looking to further their leadership and management experience. The role is supported by a PCN Manager, who is responsible for wider stakeholder management and strategic direction, together with guidance from the Clinical Directors and CEO.

We have a well-established PCN workforce in place with teams covering Social Prescribing, Health and Wellbeing, Pharmacy, Nursing and more. We are a proactive advocate of the PCN model of working, and have been recognised as finalists at the HSJ awards in late 2021.

Main duties of the job

The Neighbourhood Development Manager will work under the direction of the PCN Manager, and support the operations, finances, and project plans of the Barnsley PCN, with a targeted focus on their assigned neighbourhoods. The post holder’s chief aim is to ensure engagement and collaboration is in place and embedded across the area and establish inclusivity in all work undertaken.

About us

Barnsley has established one “super” Primary Care Network of over 250,000 patients which includes all of GP practices across Barnsley. This is supported by six Neighbourhood Networks building on our successful and existing model of neighbourhood working; this enables us to maintain and focus on the specific needs of each local area whilst allowing integration at a borough wide level.

Our PCN is centrally managed by a team of managers and administrators, based at Oaks Park Primary Care Centre, who actively collaborate with Practice Managers. Role related travel across Barnsley will be required.

Working within our Network, you’ll benefit from:

- 6 weeks annual leave plus bank holidays

- NHS Pension Scheme

- Company sick pay and maternity pay schemes (dependent on length of service)

- Retail discounts via the NHS Blue Light Card

Date posted

04 March 2022

Pay scheme

Other

Salary

£30,000 to £34,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0243-22-4892

Job locations

Oaks Park Primary Care Centre

Thornton Road

Barnsley

South Yorkshire

S70 3NE


Job description

Job responsibilities

Primary Duties and Responsibilities:

Supported by the PCN Manager, the Neighbourhood Development Manager has operational responsibility for various functions of the PCN within their defined geographical area, working with other members of the PCN team to ensure collaboration and communication across all 6 areas of the Network.

Working with Practices; Implementation and Change:

· Act as the first point of contact for Practice Managers in relation to the delivery of Network projects and schemes.

· Encourage participation and involvement of all Neighbourhood practices to ensure inclusivity.

· Support the recruitment and successful integration of new PCN roles into the network, ensuring there is clarity in how they will work and consistency across neighbourhoods.

· Work closely with role leads (clinical/nonclinical) in member practices, to ensure appropriate staff induction, training, and appraisals/reviews are in place to support staff to undertake their roles.

· Support Neighbourhood Clinical Directors to engage with practices to ensure required outcomes of the PCN specification are met.

· Work with Practices and their stakeholders to identify areas of common concern, and/or potential for collaboration and innovation. Build on feedback to generate ideas and initiatives which can support the resilience of primary care, the sustainability of local services and the recruitment and retention of key members of the workforce.

· Conduct needs analyses for PCN employed staff in line with funding and contractual requirements.

· Facilitate the development of cross sector partnerships including links to commissioners, community services, the local council, Barnsley hospital and the 3rd sector.

· Provide briefings/synopsis for PCN members and Practice Managers as required, to ensure communication is effective and bite-size.

· Demonstrate a readiness and capability to amend plans and react to change to ensure objectives and deadlines are met in a timely manner

Project Support:

· Support across various projects and initiatives as directed to ensure successful and timely delivery which meets contract requirements, relevant guidelines, and stakeholder preferences.

· Assist in the development of project proposals, and implementation plans, providing creative contributions and suggestions, whilst maintaining a business focus that ensures risk management and achievability.

· Use information systems and generation of data to support business cases and track projects. Collate and provide reports as requested.

· Work with member GP practices to monitor progress and delivery against the Impact and Investment Fund (IIF) targets.

· Together with other PCN colleagues and Directors, scrutinise all PCN contracts to ensure the PCN is delivering within required timeframe.

· Remain organised and detailed in the work you produce, and ensure deadlines are met.

Relationship Management:

· Develop and nurture excellent working relationships within the Network, in particular demonstrating high level negotiation skills with practice managers and GP Partners.

· Maintain credibility with member practices and all key contacts therein to foster a culture of collaboration and champion joint working within neighbourhoods.

· Engage with a wide range of clinical and non-clinical stakeholders across and beyond the neighbourhoods of the Barnsley PCN to ensure collaborative approaches to service delivery.

· Represent the network at meetings, in the community and to the media as required.

· Continuously promote the interests of the PCN and its member practices.

· Develop excellent relationships with and a key understanding of the CCG/ICS.

Financial Management:

· Ensure effective collaboration and communication with the finance department.

· Support the Network to consider financial implications of decisions and ensure appropriate planning and reporting of budget spend is maintained to an accurate and high standard.

· Support the Network in applying for funding streams and/or bidding processes, as approved by the PCN Manager.

Job description

Job responsibilities

Primary Duties and Responsibilities:

Supported by the PCN Manager, the Neighbourhood Development Manager has operational responsibility for various functions of the PCN within their defined geographical area, working with other members of the PCN team to ensure collaboration and communication across all 6 areas of the Network.

Working with Practices; Implementation and Change:

· Act as the first point of contact for Practice Managers in relation to the delivery of Network projects and schemes.

· Encourage participation and involvement of all Neighbourhood practices to ensure inclusivity.

· Support the recruitment and successful integration of new PCN roles into the network, ensuring there is clarity in how they will work and consistency across neighbourhoods.

· Work closely with role leads (clinical/nonclinical) in member practices, to ensure appropriate staff induction, training, and appraisals/reviews are in place to support staff to undertake their roles.

· Support Neighbourhood Clinical Directors to engage with practices to ensure required outcomes of the PCN specification are met.

· Work with Practices and their stakeholders to identify areas of common concern, and/or potential for collaboration and innovation. Build on feedback to generate ideas and initiatives which can support the resilience of primary care, the sustainability of local services and the recruitment and retention of key members of the workforce.

· Conduct needs analyses for PCN employed staff in line with funding and contractual requirements.

· Facilitate the development of cross sector partnerships including links to commissioners, community services, the local council, Barnsley hospital and the 3rd sector.

· Provide briefings/synopsis for PCN members and Practice Managers as required, to ensure communication is effective and bite-size.

· Demonstrate a readiness and capability to amend plans and react to change to ensure objectives and deadlines are met in a timely manner

Project Support:

· Support across various projects and initiatives as directed to ensure successful and timely delivery which meets contract requirements, relevant guidelines, and stakeholder preferences.

· Assist in the development of project proposals, and implementation plans, providing creative contributions and suggestions, whilst maintaining a business focus that ensures risk management and achievability.

· Use information systems and generation of data to support business cases and track projects. Collate and provide reports as requested.

· Work with member GP practices to monitor progress and delivery against the Impact and Investment Fund (IIF) targets.

· Together with other PCN colleagues and Directors, scrutinise all PCN contracts to ensure the PCN is delivering within required timeframe.

· Remain organised and detailed in the work you produce, and ensure deadlines are met.

Relationship Management:

· Develop and nurture excellent working relationships within the Network, in particular demonstrating high level negotiation skills with practice managers and GP Partners.

· Maintain credibility with member practices and all key contacts therein to foster a culture of collaboration and champion joint working within neighbourhoods.

· Engage with a wide range of clinical and non-clinical stakeholders across and beyond the neighbourhoods of the Barnsley PCN to ensure collaborative approaches to service delivery.

· Represent the network at meetings, in the community and to the media as required.

· Continuously promote the interests of the PCN and its member practices.

· Develop excellent relationships with and a key understanding of the CCG/ICS.

Financial Management:

· Ensure effective collaboration and communication with the finance department.

· Support the Network to consider financial implications of decisions and ensure appropriate planning and reporting of budget spend is maintained to an accurate and high standard.

· Support the Network in applying for funding streams and/or bidding processes, as approved by the PCN Manager.

Person Specification

Experience

Essential

  • Knowledge and experience of NHS primary care, either through direct employment, partnership working or research.
  • Have a track record in successful management of organisational operations and change.
  • Demonstrate commitment to meeting the needs of both internal and external stakeholders including ability to efficiently respond to customer needs and manage expectations.
  • Have a track record of leading teams successfully.
  • Experience of successfully developing and implementing projects including establishing working relationships with the PCN stakeholders

Desirable

  • Knowledge of the regulatory and contractual frameworks for contracts within primary care, for example enhanced services QOF and the standard GP contract.
  • Experience of workforce planning, forecasting and development.

Qualifications

Essential

  • Appropriate professional qualifications and/or experience (e.g., Business Management or Financial Management).

Desirable

  • Demonstrable evidence of continuing professional development.
  • PRINCE2 Project Management Qualification.

Other

Essential

  • Flexibility to work outside of core office hours
  • Willingness to undergo education / training for both practice and service need.
  • Access to own transport and ability to travel across the locality on a regular basis.

Knowledge and Skills

Essential

  • Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner.
  • Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face.
  • Ability to deal with complex situations and conflicting priorities.
  • A professional and ethical approach at all times.
  • High degree of team orientation.
  • Able to build strong internal relationships and contribute to the team to foster positive working relationships.
  • Ability to develop business cases.
  • Well-developed negotiating, persuading and influencing skills. Being able to communicate complex information in a line manager capacity.
  • Demonstrates respect for co-workers and to be approachable and helpful at all times.
  • Ability to work flexibly and to recognise own limitations
  • Willingness to learn new skills and to problem solve on a daily basis .

Desirable

  • Knowledge of SystmOne, EMIS or other primary acre systems.
Person Specification

Experience

Essential

  • Knowledge and experience of NHS primary care, either through direct employment, partnership working or research.
  • Have a track record in successful management of organisational operations and change.
  • Demonstrate commitment to meeting the needs of both internal and external stakeholders including ability to efficiently respond to customer needs and manage expectations.
  • Have a track record of leading teams successfully.
  • Experience of successfully developing and implementing projects including establishing working relationships with the PCN stakeholders

Desirable

  • Knowledge of the regulatory and contractual frameworks for contracts within primary care, for example enhanced services QOF and the standard GP contract.
  • Experience of workforce planning, forecasting and development.

Qualifications

Essential

  • Appropriate professional qualifications and/or experience (e.g., Business Management or Financial Management).

Desirable

  • Demonstrable evidence of continuing professional development.
  • PRINCE2 Project Management Qualification.

Other

Essential

  • Flexibility to work outside of core office hours
  • Willingness to undergo education / training for both practice and service need.
  • Access to own transport and ability to travel across the locality on a regular basis.

Knowledge and Skills

Essential

  • Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner.
  • Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face.
  • Ability to deal with complex situations and conflicting priorities.
  • A professional and ethical approach at all times.
  • High degree of team orientation.
  • Able to build strong internal relationships and contribute to the team to foster positive working relationships.
  • Ability to develop business cases.
  • Well-developed negotiating, persuading and influencing skills. Being able to communicate complex information in a line manager capacity.
  • Demonstrates respect for co-workers and to be approachable and helpful at all times.
  • Ability to work flexibly and to recognise own limitations
  • Willingness to learn new skills and to problem solve on a daily basis .

Desirable

  • Knowledge of SystmOne, EMIS or other primary acre systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Healthcare Federation

Address

Oaks Park Primary Care Centre

Thornton Road

Barnsley

South Yorkshire

S70 3NE


Employer's website

https://barnsleyhealthcarefederation.co.uk/ (Opens in a new tab)

Employer details

Employer name

Barnsley Healthcare Federation

Address

Oaks Park Primary Care Centre

Thornton Road

Barnsley

South Yorkshire

S70 3NE


Employer's website

https://barnsleyhealthcarefederation.co.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Advisor

Carol Barker

carol.barker14@nhs.net

Date posted

04 March 2022

Pay scheme

Other

Salary

£30,000 to £34,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0243-22-4892

Job locations

Oaks Park Primary Care Centre

Thornton Road

Barnsley

South Yorkshire

S70 3NE


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