LGBTQ+ Development Facilitator

St Luke’s (Cheshire) Hospice

Information:

This job is now closed

Job summary

This is a really exciting time to join the 3 Cheshire Hospices with its partner Chester Pride. We have our mind set on encouraging and including our LGBTQ+ community to access our services and build strong partnerships that can increase our reach and impact. Our ambition for this client group is that our Hospices be places where everyone is welcome, is free to be themselves, and has an equal sense of belonging and this starts with our successful bid for funding to begin a 1 year project.

For an informal chat about the role please contact Liz Taylor, Director of Clinical Services at Hospice of the Good Shepherd Liz.Taylor@hospicegs.com or Sara Dale, Director of Quality, Innovation at East Cheshire SDale@echospice.org.uk.Closing date: 24th June 2021Interview date: 7th July 2021.This role is employed by St Lukes Hospice. We are not an NHS employer.

Main duties of the job

1. To provide better access to appropriate care and support for the LGBTQ+ community who have a life limiting illness

2. To provide education & awareness within our combined workforce and build capacity in small groups of staff who will act as champions into the future

3. To work to create appropriate care if that is not readily available

4. Liaison with Chester Pride to create dialogue with the regions LGBTQ+ community for research, consultations, and focus groups, to ensure the community voice can shape the service provision.

5. Work towards achieving the LGBT kite mark for each hospice, through the Navajo Merseyside scheme https://merseysideintrust.org/navajo-information/

The ideal candidate will have experience of;

Coordinating/managing projects from initiation to evaluation, taking into account the needs of all stakeholders.

Facilitating workshops or training

Professional experience of acting in an advisory capacity

About us

Since 1988, St Lukes has been providing palliative care to local people, supporting them in ways which go beyond the scope and funding of the NHS. Last year we supported over 1,000 local people with a huge range of support from end of life care on our ward to supporting carers, and from helping children cope with grief to helping patients return to work after an illness.

We are a charity and were established following a fundraising campaign in the mid 1980s which was championed by local people, and 30 years later we continue to be supported in this way. In fact, nearly 85% of our care is funded by donations.

Date posted

14 June 2021

Pay scheme

Other

Salary

£28,328.69 a year

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

B0242-21-0752

Job locations

Grosvenor House

Queensway

Winsford

Cheshire

CW7 1BH


Queensway

Winsford

Cheshire

CW7 1BH


Job description

Job responsibilities

1. Act as advocate for the client group; raising the profile of the LGBTQ+ community and their needs within each hospice, supporting and disseminating the development of relevant internal knowledge.

2. Liaison with community groups, advocates, stakeholders and key professionals and colleagues across the relevant health, social care, housing and third sector settings to build awareness of our services and pass referrals for case management where appropriate

3. Support each hospice to develop and apply local and national policy pertaining to Palliative and End of Life Care (P&EOLC) within the LGBTQ+ population

4. Develop a Cheshire LGBTQ+ hospice champions group for staff and volunteers equipping them to continue the work at the end of the project

5. To maintain a broad understanding of the work of the Clinical Commissioning Groups, primary care, community care, secondary care, trusts, care homes and Third sector.

6. Building capacity in the current and future workforce by using appropriate teaching and facilitation strategies to communicate P&EOLC initiatives at appropriate educational levels to relevant individuals and groups, in formal and informal settings.

7. Work in partnership with key stakeholders and professionals to support and assist the development of strategic initiatives which directly impact the delivery of P&EOLC for this client group.

8. Support the gathering of evidence/ data and produce and present timely reports to key stakeholders detailing progress of the implementation and evaluation of the project.

9. Forge and establish links with local groups and organisations to share and develop knowledge of each others services

10. Identifying other hospices who have similar services in place, and forming links.

11. Establish online self-help forum/blog or network and teaching/education sessions that can be continued by the champions at the end of the project

12.Work with marketing teams to ensure hospice images and language are inclusive and to produce small selection of resource guides and leaflets that can be used by each hospice

Job description

Job responsibilities

1. Act as advocate for the client group; raising the profile of the LGBTQ+ community and their needs within each hospice, supporting and disseminating the development of relevant internal knowledge.

2. Liaison with community groups, advocates, stakeholders and key professionals and colleagues across the relevant health, social care, housing and third sector settings to build awareness of our services and pass referrals for case management where appropriate

3. Support each hospice to develop and apply local and national policy pertaining to Palliative and End of Life Care (P&EOLC) within the LGBTQ+ population

4. Develop a Cheshire LGBTQ+ hospice champions group for staff and volunteers equipping them to continue the work at the end of the project

5. To maintain a broad understanding of the work of the Clinical Commissioning Groups, primary care, community care, secondary care, trusts, care homes and Third sector.

6. Building capacity in the current and future workforce by using appropriate teaching and facilitation strategies to communicate P&EOLC initiatives at appropriate educational levels to relevant individuals and groups, in formal and informal settings.

7. Work in partnership with key stakeholders and professionals to support and assist the development of strategic initiatives which directly impact the delivery of P&EOLC for this client group.

8. Support the gathering of evidence/ data and produce and present timely reports to key stakeholders detailing progress of the implementation and evaluation of the project.

9. Forge and establish links with local groups and organisations to share and develop knowledge of each others services

10. Identifying other hospices who have similar services in place, and forming links.

11. Establish online self-help forum/blog or network and teaching/education sessions that can be continued by the champions at the end of the project

12.Work with marketing teams to ensure hospice images and language are inclusive and to produce small selection of resource guides and leaflets that can be used by each hospice

Person Specification

Experience

Essential

  • Coordinating/managing projects from initiation to evaluation, taking into account the needs of all stakeholders
  • Facilitating workshops or training
  • Professional experience of acting in an advisory capacity
  • Delivering a change in practice
  • Working in a diversity and inclusion role

Desirable

  • Working in the 3rd sector or public sector role
  • Professional experience of acting in an advisory capacity on diversity and inclusion best practice, ideally within a complex organisational setting
  • Working towards Quality marks

Knowledge and skills

Essential

  • Strong knowledge of LGBTQ+ equality best practice and principles
  • Knowledge of equalities legislation, including the Equality Act 2010 and organisations responsibilities for making reasonable adjustments
  • Knowledge of the specific health care related issues for this client group generally and in particular with regard to transgender
  • Excellent problem-solving skills, with the ability to analyse complex information and situations and advise accordingly
  • Excellent time management, with the ability to prioritise tasks and manage conflicting priorities while maintaining consistent attention to detail
  • Working knowledge of key equality, diversity, inclusion principles, including systemic oppression, privilege, power and intersectionality
  • Evidence of the confidence to initiate conversations with stakeholders and resilience to follow through where there are barriers to engagement
  • Data protection best practice and GDPR
  • Managing partnerships and collaborations, with a focus on building sustainable, meaningful and mutually beneficial collaborations
  • Ability to advise on complex diversity and inclusion cases, including advising on relevant legislation and mitigation of risk, escalating where needed
  • Excellent verbal and written communication skills including the ability to communicate effectively with volunteers and staff across all levels, including with senior stakeholders

Desirable

  • Best practice for monitoring and reporting progress and data around diversity and inclusion
  • Change management &
  • Project management
Person Specification

Experience

Essential

  • Coordinating/managing projects from initiation to evaluation, taking into account the needs of all stakeholders
  • Facilitating workshops or training
  • Professional experience of acting in an advisory capacity
  • Delivering a change in practice
  • Working in a diversity and inclusion role

Desirable

  • Working in the 3rd sector or public sector role
  • Professional experience of acting in an advisory capacity on diversity and inclusion best practice, ideally within a complex organisational setting
  • Working towards Quality marks

Knowledge and skills

Essential

  • Strong knowledge of LGBTQ+ equality best practice and principles
  • Knowledge of equalities legislation, including the Equality Act 2010 and organisations responsibilities for making reasonable adjustments
  • Knowledge of the specific health care related issues for this client group generally and in particular with regard to transgender
  • Excellent problem-solving skills, with the ability to analyse complex information and situations and advise accordingly
  • Excellent time management, with the ability to prioritise tasks and manage conflicting priorities while maintaining consistent attention to detail
  • Working knowledge of key equality, diversity, inclusion principles, including systemic oppression, privilege, power and intersectionality
  • Evidence of the confidence to initiate conversations with stakeholders and resilience to follow through where there are barriers to engagement
  • Data protection best practice and GDPR
  • Managing partnerships and collaborations, with a focus on building sustainable, meaningful and mutually beneficial collaborations
  • Ability to advise on complex diversity and inclusion cases, including advising on relevant legislation and mitigation of risk, escalating where needed
  • Excellent verbal and written communication skills including the ability to communicate effectively with volunteers and staff across all levels, including with senior stakeholders

Desirable

  • Best practice for monitoring and reporting progress and data around diversity and inclusion
  • Change management &
  • Project management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Luke’s (Cheshire) Hospice

Address

Grosvenor House

Queensway

Winsford

Cheshire

CW7 1BH


Employer's website

https://www.slhospice.co.uk/ (Opens in a new tab)


Employer details

Employer name

St Luke’s (Cheshire) Hospice

Address

Grosvenor House

Queensway

Winsford

Cheshire

CW7 1BH


Employer's website

https://www.slhospice.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Director of Quality, Innovation at East Cheshire

Sarah Dale

sdale@echospice.org.uk

Date posted

14 June 2021

Pay scheme

Other

Salary

£28,328.69 a year

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

B0242-21-0752

Job locations

Grosvenor House

Queensway

Winsford

Cheshire

CW7 1BH


Queensway

Winsford

Cheshire

CW7 1BH


Supporting documents

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