Superintendent Pharmacist

Job responsibilities

JOB SUMMARY

To ensure that the operation of K2 Healthcare Limited pharmacy services meet with the GPhC Standards for Registered Pharmacies. To ensure that the services provided are in accordance with the service level agreement between K2 Healthcare Limited and the federation member practices.

To ensure that all elements of business relating to the sale and supply of medicines meet legal and best practice frameworks. To provide professional leadership and management for all staff employed by K2 Healthcare Limited for the delivery of pharmacy services.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Pharmacy Service Provision

Be the responsible pharmacist, and nominated individual on the pharmacy licence

Actively manage pharmacy service delivery, making optimal use of resources available and ensuring high quality, safe, patient-centred and progressive community pharmacy services, backed up by relevant standard operating procedures.

Provide professional leadership of the pharmacy service, ensuring all pharmacy practice, including their own, is within the boundaries described within the latest version of the Medicines, Ethics and Practice issued by the Royal Pharmaceutical Society and General Pharmaceutical Council

Undertake all roles and responsibilities of the Superintendent Pharmacist as required by all applicable legislation

Be accountable for ensuring that all legal and professional requirements are adhered to, particularly in relation to clinical governance, information governance and assurance.

Be responsible for ensuring that the provisions of the Health and Safety at Work Act are carried out within the Pharmacy setting, and ensure staff are appropriately trained/instructed in their responsibilities and provided with the necessary protective equipment to carry out their function.

Identify and manage risks to service users, public and staff, maintaining the risk register and improving/strengthening medicines safety within the pharmacy.

Actively seek feedback from service users and analyse key performance indicators to identify and implement opportunities for service improvements and innovation.

To lead the pharmacy team and ensure they are supported in developing and delivering specific objectives

Report regularly to K2 Healthcare Limited Board on the performance of pharmacy services, the operation of the SLA with federation member practices and other business matters

Manage the operational finances associated with the delivery of the service such as staffing in line with agreed budgets

Lead and support initiatives to increase efficiency and improve patient and practice experience.

Ensure errors, complaints and incidents are managed within the companys guidelines.

Business and Financial Planning

Interpret broad clinical/professional policies and NHS guidance to manage, develop and lead the vision for the Pharmacy and medicines management services within the context of the overall strategic direction for K2 Healthcare Limited

Play a key role in the development of the annual Business Plan for K2 Healthcare Limited and advise the Directors of opportunities associated with planned service developments for both federation member practices and other potential customers

To ensure appropriate stock management within the pharmacy. Support the finance team in working with the company auditors for the financial audit, including annual stock takes

Build internal and external networks and explore the local NHS and health market place for opportunities to expand the pharmacy business

Develop working relationships and negotiate with senior and executive officers within and outside of federation member practices and other organisations to identify opportunities to improve patient care

Work Force

Be responsible for any directly employed K2 Healthcare Limited staff working within the pharmacy, including overarching responsibility for management and supervision, absence management and appraisals. This includes responsibility for the appraisal system within K2 Healthcare Limited pharmacy.

Ensure staff have adequate clinical supervision/mentorship and individual performance is managed in line with agreed policies. Ensure polices and guidelines are in place and followed. Ensure all staff receive training appropriate to role and are compliant with mandatory training requirements. Ensure all professional staff remain registered with the GPhC at all times.

Recruit, develop and motivate staff to ensure they deliver maximum performance and are retained within the company. Ensure all recruitment complies with employment legislation.

Oversee and contribute to the delivery of a training and development programme for the company staff.

Equality and Diversity

The post holder will support the equality and diversity rights of patients, carers, and colleagues to always include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation.

o Respecting the privacy, dignity and needs and beliefs of patients, carers, and colleagues.

o Behaving in a manner which is welcoming and attuned to individuals, is non-judgmental and respects their circumstances, feelings, priorities, and rights.

Personal and Professional Development

To maintain and document own Continuing Professional Development in accordance with the requirements of the General Pharmaceutical Council.

To identify own learning needs and devise a plan for meeting them.

To participate in and contribute towards an annual individual appraisal, with the dual goals of enhancing performance and developing a personal development plan.

To take any opportunities presented for self-development such as for example the supervision of Pre-Registration graduates.

Other Responsibilities

There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above. This job description may be reviewed from time to time in light of developments and may be amended in consultation with the post holder.

LOCATION

The post is located within the K2 Healthcare Limited premises at Chandlers Yard, Grantham.

CONFIDENTIALITY

Patient and/or staff information is confidential. It is a condition of employment that you will not use or disclose any confidential information obtained in accordance with the Data Protection Act 1998.

CODE OF CONDUCT

All staff are expected to adhere to policies and procedures which establish standards of good practice and follow any codes of conduct which are relevant to their own profession.

SAFEGUARDING VULNERABLE ADULTS AND CHILDREN

All staff have a duty to safeguard and promote the welfare of patients, their families and carers. This includes practitioners who do not have a specific role in relation to safeguarding children or adults, you have a duty to ensure you are:

Familiar with the K2 Healthcare Limited safeguarding policies.

Undertake the appropriate training for safeguarding.

Know who to contact if you have concerns about an adult or childs welfare.

Qualifications

Essential

• MPharm or equivalent GPhC registration
• Member of Royal Pharmaceutical Society of Great Britain

Desirable

• Diploma/MSc/Evidence of further relevant professional development

Experience

Essential

• Able to demonstrate significant experience in pharmacy, commensurate with responsibilities of the role
• Experience of managing community pharmacy or department, or specialist area within pharmacy
• Experience of planning and implementation of service development
• Experience of staff management & leadership
• Training, mentoring and teaching

Desirable

• Multi-sector pharmacy experience
• Experience of budgetary management

Abilities and Skills

Essential

• In depth knowledge of current, relevant strategic issues e.g. NHS strategy, opportunities for medicines use improvement, NICE guidance, NHS plans both general and pharmacy
• In-depth knowledge of use of medicines
• Understanding of range of pharmacy services
• Understanding of clinical effectiveness and ability to influence clinical decision-making
• Understanding of clinical governance and ability to influence patient safety
• Team leadership skills
• Strong communication skills
• Problem solving skills, dealing with complexity
• Professional judgment
• Able to work under pressure
• Computer literate

Personal Qualities

Essential

• Polite and confident
• Flexible and co-operative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilise resources
• Punctual and committed to supporting the team effort

Other Requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational health clearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).