PCN Project Manager K2 Healthcare (Grantham and Sleaford)

Job description

Job responsibilities

1. Background

K2 Healthcare is a GP federation constituted of 16 member GP Practices in South West Lincolnshire with two Primary Care Networks and supporting a population of 135,000 people.

K2 works together toshare resources and expertise that enable practices to provide shared services and business systems to provide the best possible care for our population, ensure sustainability, growth and value for GP practices and system partners within available resources.

The Better Lives Lincolnshire Integrated Care System sees us working in collaboration with the Primary Care Network Alliance, Secondary Care, Community Health, Mental Health, Social Care as well as Local Authorities, and the Community and Voluntary Sector.

How we do it is as important as what we do and relationships with our partners is at the core of everything we do.

2. Purpose

You will work with the K2 Operations Team and partners across the system to design and deliver innovative new health care services and to manage and develop existing K2 operational services and deliver the PCN contract requirements.

With a portfolio of potential initiatives already within the business pipeline, the Project Manager will support service design and operational modelling, the production of business cases and the implementation and embedding of change plans.

The role holder will ensure that solutions are developed and presented with clear and comprehensive project plans and will be responsible for engaging with stakeholders to implement these plans.

New services will meet the needs of commissioners in key areas of patient care, value for money and compliance and deliver sustainable business in line with the K2 business plan.

3. Key Activities

The following details common, key activities that the Project Manager will complete within the responsibilities of their role. This is not intended to be an exhaustive list but is intended to help support and guide work.

Service Design

Turn new service proposals into design solutions by engaging with operational and clinical stakeholders to identify practical solutions to design and deliver new services.

• Co-design, workshops and engagement, leading innovation
• Analysis of population, activity, and cost data
• Patient journey construction
• Clinical Compliance
• Supplier development

Business Case Development

Using design solutions for new services to develop commercial business cases that demonstrate value for money for the Clinical Commissioner and sustainable income for K2 Healthcare. Including:

Options and recommendations

Cost Benefits analysis

Finance models

Processes and Compliance

Risks analysis

Project Management

Development of clear and comprehensive implementation and change plans. End-to-end project delivery including

Project Initiation

Planning and control

Communications

Quality assurance

Risks, Issues, Decisions, and reports

Lessons

Primary Care Network and Operational Management

Management and PCN services, existing and new, and supporting practices to deliver the PCN contractual requirements.

Supporting practices to deliver the PCN DES contractual requirements

Management of staff and services delivered by Additional Roles Reimbursement Scheme and other K2 services

Supporting GP practices with business systems and change

Systm1 reporting and performance management

The role holder will be expected to use recognised project management methodologies and other NHS Standards as appropriate however whilst project management skills are essential, the K2 Chief Executive Officer will provide guidance and support to ensure that methodology is adaptable and appropriate for different projects and stakeholders.

Operational management may be required on an ongoing basis and as part of transition to business as normal.

4. Skills / Knowledge / Experience

Service Design and operational modelling experience

Analytical skills, dealing with highly complex information from multiple sources, which requires analysis, interpretation and will be used to inform service design.

Development of business cases and service proposals

Financial and resource modelling and project budget control

Extensive, adaptable Project Management skills and experience

Excellent communication skills and change management experience

Ability to deal with confidential and sensitive issues when consulting with team members and other professionals.

Line management and development of staff and teams

Capable of working with minimal supervision

The ability to travel independently as required

Excellent IT skills

5. Values, Behaviours

• A credible leader by example who is persuasive in introducing new concepts.

Approachable, friendly, professional, and passionate about service design and project management.

• Encourages and motivates people to work differently, challenge current practice, allowing positive risk taking and innovation to thrive.
• Can make decisions that ensure the impact on different people is considered.
• Acts collaboratively with authenticity, honesty, and integrity to build strong collaborative relationships and connectivity across local communities.
• Is resilient, and relentless to deliver especially in difficult circumstances.

Person Specification

Qualifications

Essential

• Educated to degree level in healthcare or business or evidence of equivalent level of knowledge and experience working at a senior level.
• Good standard of education with excellent literacy and numeracy skills
• Leadership and / or Management Qualification or ability to demonstrate successful track record of leading and managing successful high performing teams and services

Experience

Essential

• Experience of successfully developing and implementing projects
• Experience designing new services, processes
• Experience of chairing meetings, workshops
• Experience of writing Business Cases
• Experience of workforce planning, forecasting and development
• Experience working with multidisciplinary teams

Desirable

• Experience of financial planning
• Experience of working in general practice

Other requierments

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Always maintains confidentiality
• Full UK driving licence

Skills

Essential

• Strategic thinker and negotiator
• Excellent communication skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• Effective time management (Planning & Organising)
• Ability to network and build relationships
• Proven problem solving & analytical skills
• Ability to develop, implement and embed policy and procedure
• Ability to motivate and train staff

Personal Qualifications

Essential

• Polite, confident, and resilient
• Flexible and cooperative
• Excellent interpersonal skills
• Motivated and proactive
• Ability to use initiative and judgement
• Forward thinker with a solution focused approach
• High levels of integrity and loyalty
• Sensitive and empathetic in complex situations
• Ability to work under pressure
• Ability to drive and deliver change effectively
• Ability to motivate teams, enhance morale and maintain a positive working environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

K2 Healthcare Ltd

Address

47 Boston Road

Sleaford

Lincolnshire

NG34 7HD

Employer's website

http://www.k2healthcare.com/ (Opens in a new tab)