Patient Administrator

Job description

Job responsibilities

We are East Sussex MSK Community Partnership (ESMSK).

Based from Eastbourne, the ESMSK team have an exciting opportunity for a Patient Administrator to join their team and support with providing a seamless healthcare journey for all of our patients. This role is a part-time position (22.50 hours per week). 

About the role:

• Connecting with patients via both telephone and email at every stage of their care, from the initial referral from their GP through our various pathways and eventually to the completion of their care
• Responsible for all aspects of administrative service delivery, including the booking of patients, coordination of diagnostic results, working with clinicians, resolving queries, and supporting delivery of services that exceed patient expectations
• Efficient management of the internal computer systems to actively manage patients through care pathways and provide clinicians with all necessary clinical notes prior to specific clinics

About you:

• Strong experience in an administrative role
• Excellent communication and organisational skills
• Good IT skills including Microsoft Office
• Previous experience with ERS and System One would be desirable, but not essential
• Previous experience in an administrative healthcare environment would be advantageous.

Location: Eastbourne

Working Hours: Permanent, part-time

Salary: £23,809.50 per annum (Pro-rata £14,285.70)

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Horder Healthcare sponsorship.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Person Specification

About you

Essential

• Strong experience in an administrative role
• Excellent communication and organisational skills
• Good IT skills including Microsoft Office
• Previous experience with ERS and System One would be desirable, but not essential
• Previous experience in an administrative healthcare environment would be advantageous.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Horder Healthcare

Address

Horder Healthcare

Eastbourne

BN21 4QU

Employer's website

https://www.horderhealthcare.co.uk/ (Opens in a new tab)