Job summary
We have an exciting opportunity for an experienced Medical Secretary with Practice Manager duties to join our well-established secretarial department.
Committed to providing a 5* service to our consultant(s) and valued patients, this is a pivotal role dedicated to covering a varied and vast range of secretarial responsibilities to ensure everyone who walks through The Horder Centre doors experiences the high-quality service we pride ourselves on. Knowledgeable with systems such as PIMS and DGL, we are keen to hear from anyone looking to broaden their Practice Manager experience and skills.
Based from The Horder Centre, Crowborough, this is a permanent, full-time role, offering excellent development opportunities to grow and learn within a CQC Outstanding rated setting.
Main duties of the job
- Type clinic letters and operation reports within the in-house computer (PIMS) programme via audio dictation from designated consultants. Also type letters onto the DGL system for external clinic activity and raise invoices accordingly on the DGL site.
- To ensure all of the invoices are distributed to the correct private medical insurer and/or to the patient and instigate a regular credit control process to chase any outstanding monies for your consultants. .
- Liaise with the Customer Service Teams and Clinical Teams to effect the smooth running of clinics, ensuring that consultant specific requirements are relayed and in place prior to the clinic start.
- To collate and work with the consultants to arrange diary management for clinic and theatre activity within The Horder Centre and their external hospital(s).
- Liaise with consultants private/NHS secretaries outside The Horder Centre.
- To book appointments onto the (PIMS) system and DGL for The Horder Centre sites and external hospitals.
- To book operations on the DGL site and correspond with the external hospital(s).
About us
Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.
We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work.
Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people.
We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.
We are committed to caring, and committed to you.
Job description
Job responsibilities
We have an exciting opportunity for an experienced Medical Secretary with Practice Manager duties to join our well-established secretarial department.
Committed to providing a 5* service to our consultant(s) and valued patients, this is a pivotal role dedicated to covering a varied and vast range of secretarial responsibilities to ensure everyone who walks through The Horder Centre doors experiences the high-quality service we pride ourselves on. Knowledgeable with systems such as PIMS and DGL, we are keen to hear from anyone looking to broaden their Practice Manager experience and skills.
Based from The Horder Centre, Crowborough, this is a permanent, full-time role, offering excellent development opportunities to grow and learn within a CQC Outstanding rated setting.
About you:
- Prior experience as a senior Medical Secretary with some exposure to Practice Manager responsibilities
- A recognised Medical Secretary Diploma
- Excellent communication skills, to help build those all-important and respected relationships with our patients and your colleagues.
- Audio/typing to a minimum of RSA II
- IT savvy! We use a varied range of IT software including PIMS, DGL and Microsoft Office.
- Proactive and forward thinking, with a passion for continued learning.
- A working ethic aligned to our core values as a group: Caring, Friendly, Quality, Integrity and Pride.
- Prior experience within a private practice is desirable.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Horder Healthcare sponsorship.
At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.
As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Job description
Job responsibilities
We have an exciting opportunity for an experienced Medical Secretary with Practice Manager duties to join our well-established secretarial department.
Committed to providing a 5* service to our consultant(s) and valued patients, this is a pivotal role dedicated to covering a varied and vast range of secretarial responsibilities to ensure everyone who walks through The Horder Centre doors experiences the high-quality service we pride ourselves on. Knowledgeable with systems such as PIMS and DGL, we are keen to hear from anyone looking to broaden their Practice Manager experience and skills.
Based from The Horder Centre, Crowborough, this is a permanent, full-time role, offering excellent development opportunities to grow and learn within a CQC Outstanding rated setting.
About you:
- Prior experience as a senior Medical Secretary with some exposure to Practice Manager responsibilities
- A recognised Medical Secretary Diploma
- Excellent communication skills, to help build those all-important and respected relationships with our patients and your colleagues.
- Audio/typing to a minimum of RSA II
- IT savvy! We use a varied range of IT software including PIMS, DGL and Microsoft Office.
- Proactive and forward thinking, with a passion for continued learning.
- A working ethic aligned to our core values as a group: Caring, Friendly, Quality, Integrity and Pride.
- Prior experience within a private practice is desirable.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without Horder Healthcare sponsorship.
At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.
As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Person Specification
About You
Essential
- Prior experience as a senior Medical Secretary with some exposure to Practice Manager responsibilities
- A recognised Medical Secretary Diploma
- Excellent communication skills, to help build those all-important and respected relationships with our patients and your colleagues.
- Audio/typing to a minimum of RSA II
- IT savvy! We use a varied range of IT software including PIMS, DGL and Microsoft Office.
- Proactive and forward thinking, with a passion for continued learning.
- A working ethic aligned to our core values as a group: Caring, Friendly, Quality, Integrity and Pride.
- Prior experience within a private practice is desirable.
Person Specification
About You
Essential
- Prior experience as a senior Medical Secretary with some exposure to Practice Manager responsibilities
- A recognised Medical Secretary Diploma
- Excellent communication skills, to help build those all-important and respected relationships with our patients and your colleagues.
- Audio/typing to a minimum of RSA II
- IT savvy! We use a varied range of IT software including PIMS, DGL and Microsoft Office.
- Proactive and forward thinking, with a passion for continued learning.
- A working ethic aligned to our core values as a group: Caring, Friendly, Quality, Integrity and Pride.
- Prior experience within a private practice is desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
