We Are With You

Team Leader (Ref: 0035ZD)

The closing date is 21 May 2025

Job summary

The Team Leader will be based in our ROADS (Recovery Out of Alcohol and Drug Support) service in South Ayrshire which provides emotional and practical support to clients before they go into a residential rehabilitation service, during their stay, and after they've completed their placement.

Main duties of the job

You and your team will be responsible for delivering against targets, always ensuring the service is complying with all of the necessary requirements that arise from working in a social care setting. There'll be data analysis and administration tasks to deal with too, but that's all part of this busy and varied job that you take in your stride.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Details

Date posted

09 May 2025

Pay scheme

Other

Salary

£32,000 to £32,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1746618688-BWH31

Job locations

Ayr

Ayr

KA7 2EA


Job description

Job responsibilities

Join our team as a Team Leader in South Ayrshire. Are you a compassionate and motivated individual who wants to change people's lives? Our team in South Ayrshire is looking for a Team Leader to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here. The closing date for applications is xx May 2025. Please note that this role may close early should sufficient applications be received, so early application is advised. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. About the Role All of our staff have lived, or working experience of residential rehabilitation. They are closely linked to the local areas, and have extensive knowledge of recovery communities, support groups and wider services. The ROADS team can also offer support to families, carers and children of individuals who are going to long-term residential rehabilitation. The service is delivered in partnership with WithYou, Recovery Ayr and Barnardos. As Team Leader you will directly link in to the Service Manager, as well as working collaboratively with other Team Leaders, Operations Managers and our partner organisations, to ensure clear communication and meet the delivery needs of this service to support our clients to achieve positive outcomes. You will be responsible for collaboratively leading a WithYou team to deliver a high level of performance by meeting targets and KPI's set to ensure we are providing the best service to our clients and improve treatment outcomes, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently. You will support staff in high performing recovery work, overseeing quality assurance and safeguarding, with the capacity to work within competing demands and tight timescales. The position is full time and permanent with a salary of £32,000 per annum. Benefits

  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
  • DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Job description

    Job responsibilities

    Join our team as a Team Leader in South Ayrshire. Are you a compassionate and motivated individual who wants to change people's lives? Our team in South Ayrshire is looking for a Team Leader to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here. The closing date for applications is xx May 2025. Please note that this role may close early should sufficient applications be received, so early application is advised. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. About the Role All of our staff have lived, or working experience of residential rehabilitation. They are closely linked to the local areas, and have extensive knowledge of recovery communities, support groups and wider services. The ROADS team can also offer support to families, carers and children of individuals who are going to long-term residential rehabilitation. The service is delivered in partnership with WithYou, Recovery Ayr and Barnardos. As Team Leader you will directly link in to the Service Manager, as well as working collaboratively with other Team Leaders, Operations Managers and our partner organisations, to ensure clear communication and meet the delivery needs of this service to support our clients to achieve positive outcomes. You will be responsible for collaboratively leading a WithYou team to deliver a high level of performance by meeting targets and KPI's set to ensure we are providing the best service to our clients and improve treatment outcomes, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently. You will support staff in high performing recovery work, overseeing quality assurance and safeguarding, with the capacity to work within competing demands and tight timescales. The position is full time and permanent with a salary of £32,000 per annum. Benefits

  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
  • DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Person Specification

    Qualifications

    Essential

    • It is essential you have a full driving licence and preferably you have access to a car as you will be responsible for transporting clients to and from rehab.

    Experience

    Essential

    • Managing and developing your team to reach its full potential will be key to your success and will be your passion.
    • You will motivate your team to deliver exceptional services to those we support and will have the ability to connect quickly with both staff and service users, treating them respectfully and with dignity.
    • This is a busy team, with multiple priorities ongoing, so it's important that you are highly organised and able to manage your time effectively.
    • Above all, we are looking for someone who is passionate about what we do, with an inspiring and engaging approach.
    • A full job description and person specification is available on request from recruitment@wearewithyou.org.uk.
    Person Specification

    Qualifications

    Essential

    • It is essential you have a full driving licence and preferably you have access to a car as you will be responsible for transporting clients to and from rehab.

    Experience

    Essential

    • Managing and developing your team to reach its full potential will be key to your success and will be your passion.
    • You will motivate your team to deliver exceptional services to those we support and will have the ability to connect quickly with both staff and service users, treating them respectfully and with dignity.
    • This is a busy team, with multiple priorities ongoing, so it's important that you are highly organised and able to manage your time effectively.
    • Above all, we are looking for someone who is passionate about what we do, with an inspiring and engaging approach.
    • A full job description and person specification is available on request from recruitment@wearewithyou.org.uk.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    Ayr

    Ayr

    KA7 2EA


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)


    Employer details

    Employer name

    We Are With You

    Address

    Ayr

    Ayr

    KA7 2EA


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)


    Employer contact details

    For questions about the job, contact:

    Recruitment Advisor

    Katie Wood

    katie.wood@wearewithyou.org.uk

    Details

    Date posted

    09 May 2025

    Pay scheme

    Other

    Salary

    £32,000 to £32,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    oc-1746618688-BWH31

    Job locations

    Ayr

    Ayr

    KA7 2EA


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