Service Manager - Drug and Alcohol Services (Ref: 0036ZA)

We Are With You

The closing date is 08 May 2025

Job summary

We are seeking an experienced leader who has a proven track record of managing and leading drug and alcohol services, or mental health services. This is a full time permanent position which will be based in our Preston office. We also have office bases in Lancaster and Burnley, and there is an expectation for the successful applicant to work across these locations where required, to ensure sufficient oversight and support for the service.

Main duties of the job

The successful applicant will: Live and promote WithYou's values and place young people and families at the heart of what they do. Hold the budget for the service and have a proven track record in budget management. Be responsible for creating and maintaining a strong performance management culture and have the ability to provide inspirational and visible leadership. Use their excellent organisation and time management skills, the successful applicant will interpret data and analyse problems to create viable and sustainable solutions Works closely with stakeholders and therefore the successful applicant will demonstrate excellent negotiation and influencing skills to manage these relationships successfully.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Date posted

24 April 2025

Pay scheme

Other

Salary

£40,000 to £40,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1745416325-NA830

Job locations

Preston

PR1 1HQ

Job description

Job responsibilities

We will be holding a virtual recruitment event on Tuesday 6th May @ 6pm to meet the Director of YP, Regional Head of YP Service Delivery along with key service stakeholders. The online event welcomes anyone wanting to learn more about the role, the service and the recruitment journey. As the biggest standalone Young Persons Service in WithYou, the Lancashire YP services covers a large geographical area. We provide free and confidential support to children and young people experiencing challenges with drugs and alcohol. We run services right across Lancashire and our teams also go out into the local community - so regardless of where those in need of support live, they can access the support they need. If you are eager to join a forward-thinking, compassionate charity that supports Young People, then get in touch today! All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that this role may close early should sufficient applications be received, so early application is advised. The Recruitment Process The recruitment for this role will be a two-part process. If you are shortlisted, you will be invited to a face-to-face stakeholder activity. You will be given 30 minutes to prepare and deliver a 20 minute activity with internal service stakeholders. This will then be followed by a short stage 1 interview of 30 minutes with the same stakeholder panel members. This stage is planned to take place on Friday 16th May. At the second stage, you will participate in a one hour competency based virtual interview. This stage is planning to take place on Tuesday 20th May. Benefits

28 days annual leave, plus bank holidays

An extra day off for your birthday or a special occasion of your choice

Enhanced maternity, paternity and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

DE&I As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Job description

Job responsibilities

28 days annual leave, plus bank holidays

An extra day off for your birthday or a special occasion of your choice

Enhanced maternity, paternity and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

Person Specification

Qualifications

Essential

A Full UK Driving Licence and access to a vehicle
A full job description will be provided upon request by contacting recruitment@wearewithyou.org.uk.

Experience

Essential

To successfully carry out this role you will need:
A proven track record of managing and leading drug and alcohol services, or mental health services (or comparable services)
Experience and evidence of working effectively at a management level in a complex multidisciplinary organisation
Experience of managing a budget
The ability to provide inspirational and visible leadership to the team, whilst creating and maintaining a strong performance management culture
Experience of planning and delivering group work programmes
The ability to interpret evidence and analyse problems to create viable and sustainable solutions

Person Specification

Qualifications

Essential

A Full UK Driving Licence and access to a vehicle
A full job description will be provided upon request by contacting recruitment@wearewithyou.org.uk.

Experience

Essential

To successfully carry out this role you will need:
A proven track record of managing and leading drug and alcohol services, or mental health services (or comparable services)
Experience and evidence of working effectively at a management level in a complex multidisciplinary organisation
Experience of managing a budget
The ability to provide inspirational and visible leadership to the team, whilst creating and maintaining a strong performance management culture
Experience of planning and delivering group work programmes
The ability to interpret evidence and analyse problems to create viable and sustainable solutions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.