Service Manager - Substance Misuse

We Are With You

This job is now closed

Job summary

Our team in Rotherham is recruiting for a Service Manager, to join them in providing high quality recovery care to a diverse service user group.

Main duties of the job

As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales. You will work closely with the Head and Director of Service Delivery to ensure clear communication and a mutually agreed delivery of service.

About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You. #IND HP

Date posted

16 October 2024

Pay scheme

Other

Salary

£37,080 to £53,560 a year

Contract

Permanent

Working pattern

Full-time

Reference number

recroot-5495-50666-03

Job locations

Rotherham

S60 2EN

Job description

Job responsibilities

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you. Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role. You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go. This is a permanent, full-time role working 37.5 hours per week. The salary for this position is £37,080 - £53,560 per annum. Benefits

Competitive salary

28 days annual leave, plus bank holidays

An extra day off for your birthday or a special occasion of your choice

Enhanced maternity, paternity and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Diversity Statement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

Job description

Job responsibilities

Competitive salary

28 days annual leave, plus bank holidays

An extra day off for your birthday or a special occasion of your choice

Enhanced maternity, paternity and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

Person Specification

Qualifications

Essential

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

Experience

Essential

The most important thing you can bring to this role is clear and inspirational leadership. We're open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We're most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You'll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation.
If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion.
You should also have:
A proven track record of creating and maintaining a strong performance management culture
Evidence of placing service users at the heart of an organisation
Ability to develop and lead a cohesive team
Ability to interpret evidence and analyse problems to create viable sustainable solutions
Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
Strong communication skills, both verbal and written
A full job description and person specification is available on request.

Person Specification

Qualifications

Essential

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

Experience

Essential

The most important thing you can bring to this role is clear and inspirational leadership. We're open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We're most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You'll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation.
If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion.
You should also have:
A proven track record of creating and maintaining a strong performance management culture
Evidence of placing service users at the heart of an organisation
Ability to develop and lead a cohesive team
Ability to interpret evidence and analyse problems to create viable sustainable solutions
Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
Strong communication skills, both verbal and written
A full job description and person specification is available on request.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.