We Are With You

Service Administrator

Information:

This job is now closed

Job summary

You will be part of our services support team, providing an all round administration and reception service including secretarial and data related tasks. There will also be prescriptions to prepare ready for our clinical team to sign and distribute.

Main duties of the job

Working in a fast paced environment, the successful candidate will work with a small team of clinical administrators across the County. Attention to detail is vital in supporting WithYou's prescribing team and ensuring effective management of our service user's prescriptions. Using excellent interpersonal skills, the postholder will liaise with external partners including pharmacies and offer clinical administrative support to our frontline services.

About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You.

Details

Date posted

02 February 2024

Pay scheme

Other

Salary

£21,255 to £26,250 a year

Contract

Permanent

Working pattern

Full-time

Reference number

recroot-5495-48984-59

Job locations

Boston

Boston

PE21 6RY


Job description

Job responsibilities

Do you thrive in a busy environment, having a wide range of different adminstration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. With You is all about working with our clients to find the right path for them to get back to where they want to be and you will be joining a amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it so why don't you apply to be part of something great! We are looking for someone to provide comprehensive, efficient administrative support to the service. As a large part of the role will be based front of house within the Boston office, we are particularly interested in hearing from applicants who have good people skills, are not easily flustered when challenged and feel comfortable talking to a wide range of service users with different needs. There's great variety in this role from greeting clients to ordering stationery, maintaining our data quality to processing time sheets - there's always something we'll need your help with. Benefits

  • Competitive salary
  • 28 days annual leave, plus bank holidays
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
    • Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check Additional Information Please note that this role may close early should sufficient applications be received, so early application is advised If you would like to discuss the role in more detail, please contact Dru Bryant ( or 07974 860720). As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. IND LP

    Job description

    Job responsibilities

    Do you thrive in a busy environment, having a wide range of different adminstration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. With You is all about working with our clients to find the right path for them to get back to where they want to be and you will be joining a amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it so why don't you apply to be part of something great! We are looking for someone to provide comprehensive, efficient administrative support to the service. As a large part of the role will be based front of house within the Boston office, we are particularly interested in hearing from applicants who have good people skills, are not easily flustered when challenged and feel comfortable talking to a wide range of service users with different needs. There's great variety in this role from greeting clients to ordering stationery, maintaining our data quality to processing time sheets - there's always something we'll need your help with. Benefits

  • Competitive salary
  • 28 days annual leave, plus bank holidays
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
    • Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check Additional Information Please note that this role may close early should sufficient applications be received, so early application is advised If you would like to discuss the role in more detail, please contact Dru Bryant ( or 07974 860720). As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. IND LP

    Person Specification

    Qualifications

    Essential

    • This role requires a satisfactory Standard level DBS certificate as part of our safeguarding checks process.

    Experience

    Essential

    • To do this job successfully, you will need:
    • experience of providing great admin support in a busy environment
    • the abillity to communicate effectively with a wide range of people
    • to be confident working in a team environment, able to work collaboratively with everyone
    • a good level of maths and english (verbal and written)
    • to be organised, able to manage and prioritise you time and deal with changing and conflicting demands with ease
    • a keen desire in personal and professional development
    • good analytical skills with an eye for detail
    • the strong ability to work under pressure effectively
    • a can do, result-driven and positive attitude
    • good IT skills, including database management and be comfortable using digital media and a desire to develop your IT skills
    • experience working with Google sheets/Excel
    • to understand work based Health & Safety issues
    • some flexibility with working hours and location from time to time

    Desirable

    • A full job description will be provided upon request.
    Person Specification

    Qualifications

    Essential

    • This role requires a satisfactory Standard level DBS certificate as part of our safeguarding checks process.

    Experience

    Essential

    • To do this job successfully, you will need:
    • experience of providing great admin support in a busy environment
    • the abillity to communicate effectively with a wide range of people
    • to be confident working in a team environment, able to work collaboratively with everyone
    • a good level of maths and english (verbal and written)
    • to be organised, able to manage and prioritise you time and deal with changing and conflicting demands with ease
    • a keen desire in personal and professional development
    • good analytical skills with an eye for detail
    • the strong ability to work under pressure effectively
    • a can do, result-driven and positive attitude
    • good IT skills, including database management and be comfortable using digital media and a desire to develop your IT skills
    • experience working with Google sheets/Excel
    • to understand work based Health & Safety issues
    • some flexibility with working hours and location from time to time

    Desirable

    • A full job description will be provided upon request.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    Boston

    Boston

    PE21 6RY


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    We Are With You

    Address

    Boston

    Boston

    PE21 6RY


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Emily Frost

    Emily.frost@wearewithyou.org.uk

    07811056955

    Details

    Date posted

    02 February 2024

    Pay scheme

    Other

    Salary

    £21,255 to £26,250 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    recroot-5495-48984-59

    Job locations

    Boston

    Boston

    PE21 6RY


    Privacy notice

    We Are With You's privacy notice (opens in a new tab)