We Are With You

Service Administrator

Information:

This job is now closed

Job summary

Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. With You is all about working with our clients to find the right path for them to get back to where they want to be and you will be joining a amazing team of people who go the extra mile to make that happen.

Main duties of the job

Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it so why don't you apply to be part of something great! The Lambeth Consortium is a partnership comprising of We Are With You, South London and Maudsley NHS Foundation Trust (SLaM), Humankind and Phoenix Futures The Lambeth Consortium provides an excellent and first-class range of drug and alcohol treatment options to residents of Lambeth. Our services are busy and dynamic, with a strong focus on recovery. This post will be based at our service in the heart of Brixton that is only a 5-minute walk from the underground and over ground stations. It is well served by local bus routes too. You will be part of our services support team, providing an all round administration and reception service including secretarial and data related tasks. There will also be prescriptions to prepare ready for our clinical team to sign and distribute. It's a very busy service as we have many clients to support so a smooth running support team is crucial to us achieving our aims each and every day. You will also have a role to play in ensuring the security and health & safety of everyone who comes into the service. There's great variety in this role from greeting clients to ordering stationery, maintaining our data quality to processing time sheets - there's always something we'll need your help with.

About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You.

Details

Date posted

05 May 2023

Pay scheme

Other

Salary

£20,000 to £25,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

recroot-5495-45541-20

Job locations

Brixton

South West London

SW9 8DG


Job description

Job responsibilities

Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. With You is all about working with our clients to find the right path for them to get back to where they want to be and you will be joining a amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it so why don't you apply to be part of something great! The Lambeth Consortium is a partnership comprising of We Are With You, South London and Maudsley NHS Foundation Trust (SLaM), Humankind and Phoenix Futures The Lambeth Consortium provides an excellent and first-class range of drug and alcohol treatment options to residents of Lambeth. Our services are busy and dynamic, with a strong focus on recovery. This post will be based at our service in the heart of Brixton that is only a 5-minute walk from the underground and overground stations. It is well served by local bus routes too. About the job You will be part of our services support team, providing an all round adminstration and reception service including secretarial and data related tasks. There will also be prescriptions to prepare ready for our clinical team to sign and distribute. It's a very busy service as we have many clients to support so a smooth running support team is crucial to us achieving our aims each and every day. You will also have a role to play in ensuring the security and health & safety of everyone who comes into the service. There's great variety in this role from greeting clients to ordering stationery, maintaining our data quality to processing time sheets - there's always something we'll need your help with. Essential Skills To do this job successfully, you will need:

  • experience of providing great admin support in a busy environment
  • the abillity to communicate effectively with a wide range of people
  • to be confident working in a team environment, able to work collaboratively with everyone
  • a good level of maths and english (verbal and written)
  • to be organised, able to manage and prioritise you time and deal with changing and conflicting demands with ease
  • good analytical skills with an eye for detail
  • a can do, positive attitude
  • excellent IT skills, including database management and be comfortable using digital media
  • to understand work based Health & Safety issues
  • some flexibility with working hours and location from time to time
    • This role requires a satisfactory Standard level DBS certificate as part of our safeguarding checks process. Desirable Skills If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential. About Company Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You.

    Job description

    Job responsibilities

    Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. With You is all about working with our clients to find the right path for them to get back to where they want to be and you will be joining a amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it so why don't you apply to be part of something great! The Lambeth Consortium is a partnership comprising of We Are With You, South London and Maudsley NHS Foundation Trust (SLaM), Humankind and Phoenix Futures The Lambeth Consortium provides an excellent and first-class range of drug and alcohol treatment options to residents of Lambeth. Our services are busy and dynamic, with a strong focus on recovery. This post will be based at our service in the heart of Brixton that is only a 5-minute walk from the underground and overground stations. It is well served by local bus routes too. About the job You will be part of our services support team, providing an all round adminstration and reception service including secretarial and data related tasks. There will also be prescriptions to prepare ready for our clinical team to sign and distribute. It's a very busy service as we have many clients to support so a smooth running support team is crucial to us achieving our aims each and every day. You will also have a role to play in ensuring the security and health & safety of everyone who comes into the service. There's great variety in this role from greeting clients to ordering stationery, maintaining our data quality to processing time sheets - there's always something we'll need your help with. Essential Skills To do this job successfully, you will need:

  • experience of providing great admin support in a busy environment
  • the abillity to communicate effectively with a wide range of people
  • to be confident working in a team environment, able to work collaboratively with everyone
  • a good level of maths and english (verbal and written)
  • to be organised, able to manage and prioritise you time and deal with changing and conflicting demands with ease
  • good analytical skills with an eye for detail
  • a can do, positive attitude
  • excellent IT skills, including database management and be comfortable using digital media
  • to understand work based Health & Safety issues
  • some flexibility with working hours and location from time to time
    • This role requires a satisfactory Standard level DBS certificate as part of our safeguarding checks process. Desirable Skills If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential. About Company Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You.

    Person Specification

    Qualifications

    Desirable

    • Essential Skills
    • To do this job successfully, you will need:
    • experience of providing great admin support in a busy environment
    • the ability to communicate effectively with a wide range of people
    • to be confident working in a team environment, able to work collaboratively with everyone
    • a good level of maths and English (verbal and written)
    • to be organised, able to manage and prioritise you time and deal with changing and conflicting demands with ease
    • good analytical skills with an eye for detail
    • a can do, positive attitude
    • excellent IT skills, including database management and be comfortable using digital media
    • to understand work based Health & Safety issues
    • some flexibility with working hours and location from time to time
    • This role requires a satisfactory Standard level DBS certificate as part of our safeguarding checks process.

    Experience

    Desirable

    • Desired Skills
    • If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential.
    • Benefits
    • There are a number of staff benefits of working for We Are With You that include:
    • 28 days holiday plus a bank holiday allowance (pro rata for part time staff)
    • Enhanced employer pension contribution
    • Life assurance benefit scheme
    • Flexible working patterns to help with work life balance
    • Diverse package of training and development opportunities
    • 24/7 access to employee assistance programme
    • Cycle to work scheme
    • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
    Person Specification

    Qualifications

    Desirable

    • Essential Skills
    • To do this job successfully, you will need:
    • experience of providing great admin support in a busy environment
    • the ability to communicate effectively with a wide range of people
    • to be confident working in a team environment, able to work collaboratively with everyone
    • a good level of maths and English (verbal and written)
    • to be organised, able to manage and prioritise you time and deal with changing and conflicting demands with ease
    • good analytical skills with an eye for detail
    • a can do, positive attitude
    • excellent IT skills, including database management and be comfortable using digital media
    • to understand work based Health & Safety issues
    • some flexibility with working hours and location from time to time
    • This role requires a satisfactory Standard level DBS certificate as part of our safeguarding checks process.

    Experience

    Desirable

    • Desired Skills
    • If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential.
    • Benefits
    • There are a number of staff benefits of working for We Are With You that include:
    • 28 days holiday plus a bank holiday allowance (pro rata for part time staff)
    • Enhanced employer pension contribution
    • Life assurance benefit scheme
    • Flexible working patterns to help with work life balance
    • Diverse package of training and development opportunities
    • 24/7 access to employee assistance programme
    • Cycle to work scheme
    • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    Brixton

    South West London

    SW9 8DG


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    We Are With You

    Address

    Brixton

    South West London

    SW9 8DG


    Employer's website

    https://www.wearewithyou.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Emily Frost

    Emily.frost@wearewithyou.org.uk

    07811056955

    Details

    Date posted

    05 May 2023

    Pay scheme

    Other

    Salary

    £20,000 to £25,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    recroot-5495-45541-20

    Job locations

    Brixton

    South West London

    SW9 8DG


    Privacy notice

    We Are With You's privacy notice (opens in a new tab)