Business Development Manager

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

The list of duties and responsibilities, which follow, represents the broad range of tasks, which may be required to be undertaken either routinely or periodically, with consultation and agreement by the post holder.

• To develop business strategies aligned with the companys objectives, whilst considering factors such as market trends, competitive landscape and resource allocation
• To analyse business needs, market dynamics and business opportunities to develop those strategies that help to sustain, develop and grow our business
• To negotiate terms with customer and other stakeholders in conjunction with Senior Management Team
• To build ongoing relationships from prospect to initial contact, to new business - through regular communication, meetings and site visits
• To research and identify new markets where the organisation can expand business

• Accurately forecast and deliver revenue against sales plan
• Collating statistics, including sales projections and providing regular reports when required for EMT and Board Level
• Work closely with internal teams to produce tender submissions that meet the organisations expectations
• Support Senior Management Team with commercial direction and complex negotiations
• Any other reasonable duties that fall within the nature of this post.

DUTY OF CANDOUR

A duty of candour is a commitment to being open and honest with Patients when something goes wrong with their treatment or care of causes, or has the potential to cause harm or distress. BARDOC promotes a culture of being open, honest and transparent. Patients are provided with care that is safe, effective and based on best practice. Where any incidents occur that may have the potential to cause harm, BARDOC will act in a timely manner, investigating, reflecting, learning and where appropriate to do so, share information to reduce the risk of reoccurrence. BARDOC understands that there are two different types of candour which are statutory duty and professional duty.

BARDOC is regulated by the CQC under the statutory duty of candour and certain staff at BARDOC will also fall under the professional duty of candour.

CORPORATE RESPONSIBILITY

• To maintain patient / colleague / third party confidentiality at all times.
• Respect equality, equal opportunity and diversity principles.
• Attend meetings and provide reports as appropriate to the role.
• Work closely with colleagues to achieve improvements in the quality and efficiency of patient services.
• Ensure that all BARDOCs policies and procedures are adhered to and where necessary implement changes to support the operation of BARDOC.
• Work with colleagues to ensure that BARDOC meets all of its corporate responsibilities including finance, waiting times, corporate and clinical governance and health and safety.
• Adhere to the standards laid down in the code of conduct relevant to the post and at all times act in a manner that promotes the values of BARDOC.
• Maintain awareness of local and national requirements and standards including NQRs, NICE guidelines, CQC directives etc.
• Participate in the personal development review process.
• Participate in appropriate mandatory training.
• Participate in any internal investigations as required.
• Ensure the preservation of BARDOCs property and resources.
• Report any adverse incidents as appropriate.
• To work from other locations as requested and appropriate.
• Undertake any other reasonable duties.

HEALTH & SAFETY

BARDOC has a statutory responsibility to provide and maintain a healthy and safe environment for its staff, patients and visitors. The post holder equally has a responsibility to ensure that they promote and maintain a safe working environment; reporting appropriately any risks.

BARDOCs Health and Safety policies outline staff responsibilities.

INFORMATION GOVERNANCE

To comply with Company policies and procedures relating to Information Governance. This will include, but not be limited to, Confidentiality policies, record management protocols, the Information Security Policy, The Data Protection Act, The Freedom of Information Act etc.

The post holder shall not, during or after your employment, disclose confidential information belonging to the company. You have a responsibility to protect and maintain confidentiality of all information. You must not, except as authorised or required by law or your duties, reveal any confidential information.

This obligation will continue after the termination of this employment unless and until any such information enters the public domain.

SAFEGUARDING VULNERABLE CHILDREN AND ADULTS

Staff are responsible for ensuring that they are familiar with and adheres to BARDOCS / the ICBs safeguarding procedures and guidelines in conjunctions with the safeguarding Childrens and Adult Board Policies, Procedures and Guidelines.

EQUALITY AND DIVERSITY

We are all responsible for applying the principles of BARDOCs equality and diversity standards within the application of our duties and ensuring that our actions are non- discriminatory to colleagues and patients.

Person Specification

Experience

Essential

• A minimum of 2 years of experience in Business Development or Sales within the Healthcare Sector or similar.
• A proven track record of achieving targets and driving business growth.
• Experience in identifying and developing new business growth.
• Experience of building and creating networks in the industry.
• Experienced in Warm Leads Management.

Personal Qualities/Additional

Essential

• Personal Qualities
• Proactive and self-motivated.
• Customer focused.
• Good team worker.
• Enthusiasm and self-motivation.
• Flexible approach to working hours.
• Commitment to personal development.
• Smart, tidy appearance.
• Honesty and integrity.
• Full, clean driving license.

Knowledge

Essential

• Market awareness keeps up to date with trends, competitor activities and emerging technologies to provide customers with informed recommendations.
• Knowledge of the NHS/Healthcare Sector.
• Understanding of confidentiality regulations and protocols.

Desirable

• Knowledge of OOH Care.
• Knowledge of Local and National Quality Requirements.
• Understanding of Health and Safety regulations

Skills

Essential

• Customer focused with a commitment to delivering a high quality service.
• Communication - excellent verbal and written communication/IT skills with the ability to articulate complex solutions clearly and persuasively.
• Problem solving, - analytical mind-set with the ability to propose creative solutions to address.
• Ability to adapt to change and prioritise work stream to suit business needs.
• Commitment to team working.
• Ability to use own initiative.
• Ability to work under pressure.
• Ability to analyse date and make informed business decisions .
• Ability to provide accurate recording of data analysis to internal teams and stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

BARDOC

Address

Moorgate Primary Care Centre

22 Derby Way

Bury, Manchester

BL9 0NJ

Employer's website

http://bardoc.co.uk/ (Opens in a new tab)