Administrator (Docman Hub) GP Practice

Job description

Job responsibilities

CORE DUTIES AND RESPONSIBILITIES

The following list of duties and responsibilities represent the broad range of tasks, which may be required to be undertaken either routinely or periodically, in addition to the local level roles and responsibilities of an Administrator:

All day-to-day administration duties, including, but not limited to:

Navigating various clinical software systems

Registration form processing and coding

Filing of secondary care letters within the Docman system

Coding of all relevant diagnosis and data from within clinical letters

Actioning tasks from within the Docman system

Assist with the typing of medical letters where necessary

Assist with the processing of private administration work

Attending and contributing to internal Practice Meetings

Meet QOF and all other locally determined targets

SAFEGUARDING

All staff are responsible for ensuring that they are familiar with and adhere to Rock Healthcares and the ICBs safeguarding procedures and guidelines in conjunctions with the safeguarding Childrens and Adult Board Policies, Procedures and Guidelines.

PREVENTION OF INFECTION

All staff have a responsibility to comply with Rock Healthcare policies for personal and patient safety and for the prevention of healthcare associated infections. This includes rigorous and consistent compliance with policies such as prevention measures as hand hygiene, the use of personal protective equipment and safe disposal of sharps.

EQUALITY AND DIVERSITY

We are all responsible for applying the principles of Rock Healthcares Equality and Diversity Standards within the application of our duties and ensuring that our actions are non- discriminatory to colleagues and patients.

HEALTH AND SAFETY

Rock Healthcare has a statutory responsibility to provide and maintain a healthy and safe environment for workers, patients and visitors. Workers equally have a responsibility to ensure that they promote and maintain a safe working environment; reporting appropriately any risks. Rock Healthcares Health and Safety Policies outline staff responsibilities.

INFORMATION GOVERNANCE

To comply with Company policies and procedures relating to Information Governance. This will include, but not be limited to, Confidentiality policies, Record Management Protocols, The Information Security Policy, The Data Protection Act, The Freedom of Information Act etc.

The post holder shall not, during or after working at Rock Healthcare, disclose confidential information belonging to the company. You have a responsibility to protect and maintain confidentiality of all information. You must not, except as authorised or required by law or your duties, reveal any confidential information.

This obligation will continue after the termination of this work unless and until any such information enters the public domain.

This Job Description is not intended to be exhaustive and it is likely that duties will be altered from time to time in the light of changing circumstances and after consultation with the post holder.

Person Specification

Qualifications

Essential

• Educated to G.C.S.E standard or equivalent
• [Mathematics & English]

Experience

Essential

• Minimum of 1 year experience in an NHS / Primary Care or General Practice

Personal Qualities

Essential

• Polite, helpful and friendly
• Works well as part of a team, or on own
• Flexible and cooperative
• Motivated and proactive
• Ability to remain calm when dealing with difficult/stressful situations
• Resilient
• Displays confidentiality, integrity and loyalty
• Sensitive and empathetic in distressing situations

Skills

Essential

• Good communication skills (written, oral and presenting)
• IT skills (generic)
• Ability to recognise emergency situations and escalate as appropriate
• Ability to prioritise and work to the agreed standards required in a Patient facing setting
• EMIS user skills or equivalent Primary Care Clinical Systems user skills

Personal Qualities

Essential

• Polite, helpful and friendly
• Works well as part of a team, or on own
• Flexible and cooperative
• Motivated and proactive
• Ability to remain calm when dealing with difficult/stressful situations
• Resilient
• Displays confidentiality, integrity and loyalty
• Sensitive and empathetic in distressing situations

Other requirements

Essential

• Flexibility between the hours of Monday to Friday 08:00 -18:30
• A satisfactory Standard Disclosure Barring Service (DBS) check
• 2 x Satisfactory references [1 from most recent employer & 1 character]

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

BARDOC

Address

Moorgate Primary Care Centre

22 Derby Way

Bury, Manchester

BL9 0NJ

Employer's website

http://bardoc.co.uk/ (Opens in a new tab)