One Care (BNSSG) C.I.C.

Chief Operating Officer

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Job summary

We are delighted that you are interested in applying for the role of Chief Operating Officer at One Care.

In close collaboration with the Executive Leadership Team (ELT), general practice and our system partners in health and social care, you will implement the long-term strategy for the development of One Care.

You will have a particular focus on the development of integrated care in BNSSG, and on building the resilience of One Care, whilst always conscious that the success of general practice is our core aim.

Main duties of the job

Please review the job description section of the advert for the main duties and responsibilities of the role.

About us

One Care (BNSSG) CIC is a GP Federation that represents practices in Bristol, North Somerset and South Gloucestershire (BNSSG). We have 76 shareholding practices who care for more than one million patients. Our vision is to enable general practice to both survive and thrive.

In September 2020, One Care established a GP Collaborative Board (GPCB) to accelerate and amplify the representation of general practice in the wider health and social care system. The GP Collaborative Board enables general practice to engage effectively with the developing Integrated Care System and to support development of strong place-based Integrated Care Partnerships. The GPCB brings together all general practice leaders so we can function as an equal beside other providers and the commissioner.

This role will be based at One Care's office in South Bristol on Hawkfield Business Park. One Care has a hybrid working approach where our employees can work from home for up to three days per week, with the other two days in the office or visiting practices. There is free parking on site at Hawkfield Business Park.

Other benefits include:

27 days holiday per year plus bank holidays

Increased holiday entitlement up to 30 days for long service

The opportunity to buy and sell holiday

Paid leave for emergencies, carers and medical appointments

A very generous pension scheme with employer contributions of 14.3%

Employee assistance programme

Cycle to work scheme

Details

Date posted

17 April 2024

Pay scheme

Other

Salary

£110,000 a year (full time equivalent)

Contract

Permanent

Working pattern

Part-time

Reference number

B0229-24-0004

Job locations

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB


Job description

Job responsibilities

Main Duties and Responsibilities:

Oversee day-to-day operations, implementing innovative solutions that enhance the integration of patient care, increase practice engagement, and improve financial security of the organisation

Identify key programmes of work, alliances, and other strategic opportunities which align with the organisational strategy

Quantify the risks and benefits of implementing developments, joint ventures and other strategic opportunities working across systems

Seek out diverse income streams for the organisation, to improve financial resilience

Support the CEO in ensuring the Board and other committees are representative and made up of appropriately skilled and knowledgeable members this will include identifying, recommending and nurturing potential Board members, Board recruitment and induction, development activities and training

Ensure that all of the organisations activities are connected and work well together to deliver One Cares strategy and demonstrate its values

Act as organisational lead on statutory, regulatory and other compliance matters

Work with colleagues to continuously improve the quality and delivery of support services to practices and shareholders

Work with the CEO, the ELT, the Board and General Practice Collaborative Board to ensure that working relationships between staff and One Cares member practices are always effective and professional

Work with ELT to improve the recording of delivery against KPIs and ensure clear and timely presentation of Board reports and other business results

Work flexibly with the GPCB Medical Director to align functions and ensure effective representation of general practice at system-level discussions.

Act as the organisations Caldicott Guardian to provide leadership and informed guidance on complex matters involving confidentiality and information sharing

Job description

Job responsibilities

Main Duties and Responsibilities:

Oversee day-to-day operations, implementing innovative solutions that enhance the integration of patient care, increase practice engagement, and improve financial security of the organisation

Identify key programmes of work, alliances, and other strategic opportunities which align with the organisational strategy

Quantify the risks and benefits of implementing developments, joint ventures and other strategic opportunities working across systems

Seek out diverse income streams for the organisation, to improve financial resilience

Support the CEO in ensuring the Board and other committees are representative and made up of appropriately skilled and knowledgeable members this will include identifying, recommending and nurturing potential Board members, Board recruitment and induction, development activities and training

Ensure that all of the organisations activities are connected and work well together to deliver One Cares strategy and demonstrate its values

Act as organisational lead on statutory, regulatory and other compliance matters

Work with colleagues to continuously improve the quality and delivery of support services to practices and shareholders

Work with the CEO, the ELT, the Board and General Practice Collaborative Board to ensure that working relationships between staff and One Cares member practices are always effective and professional

Work with ELT to improve the recording of delivery against KPIs and ensure clear and timely presentation of Board reports and other business results

Work flexibly with the GPCB Medical Director to align functions and ensure effective representation of general practice at system-level discussions.

Act as the organisations Caldicott Guardian to provide leadership and informed guidance on complex matters involving confidentiality and information sharing

Person Specification

Skills, personal qualities and attributes

Essential

  • Demonstrate a leadership ethos which inspires the team and supports the culture of high professional standards, excellent planning and values-based leadership across the organisation
  • Lead by example and model behaviours that demonstrate One Cares values
  • Be adept at building and maintaining effective relationships with key stakeholders
  • Demonstrate the ability to combine broad operational knowledge with strategic planning
  • Well-developed verbal and written communication skills with the ability to convey complex information, influence stakeholders and foster collaboration
  • Understand and follow the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership; leading by example and personal credibility

Experience

Essential

  • Proven experience at a senior level in operational management
  • Demonstrable experience in strategic planning and business development
  • Understanding of NHS structures, policies and regulation including the complexities of NHS funding and commissioning

Desirable

  • Experience of working in a senior position in the health sector, potentially in general practice, community health or a related field
Person Specification

Skills, personal qualities and attributes

Essential

  • Demonstrate a leadership ethos which inspires the team and supports the culture of high professional standards, excellent planning and values-based leadership across the organisation
  • Lead by example and model behaviours that demonstrate One Cares values
  • Be adept at building and maintaining effective relationships with key stakeholders
  • Demonstrate the ability to combine broad operational knowledge with strategic planning
  • Well-developed verbal and written communication skills with the ability to convey complex information, influence stakeholders and foster collaboration
  • Understand and follow the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership; leading by example and personal credibility

Experience

Essential

  • Proven experience at a senior level in operational management
  • Demonstrable experience in strategic planning and business development
  • Understanding of NHS structures, policies and regulation including the complexities of NHS funding and commissioning

Desirable

  • Experience of working in a senior position in the health sector, potentially in general practice, community health or a related field

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB


Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB


Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of People Services

Lauren Cooling

Recruitment@Onecare.org.uk

01179410900

Details

Date posted

17 April 2024

Pay scheme

Other

Salary

£110,000 a year (full time equivalent)

Contract

Permanent

Working pattern

Part-time

Reference number

B0229-24-0004

Job locations

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB


Supporting documents

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