Job summary
Coordinator (long term health conditions)
Pay Band E £26,546 - £32,143
Closing date Thursday 22nd December 11.59pm
We are looking for a motivated individual with a keen eye for detail to join our team. You will work as part of a small team to support one of our Project Managers by providing high quality administration working on a team focusing on long term health conditions.
Ideally you will have previously worked in a coordinator role, where you will have gained experience in providing administration support in an environment with changing priorities.
More than anything, were after someone who wants to work for a
company that makes a difference to GP practices and their patients, who
takes pride in their organisational skills and is keen to get stuck in.
Main duties of the job
We are looking for an organised and efficient individual, with a keen
eye for detail and an interest in supporting transformation of the NHS.
As
directed by the Project Manager, the Coordinator team will provide high quality
administration and coordination services across General practice, focused on
long term health conditions (e.g., Diabetes, Respiratory, CVD etc.)
The
role requires engagement with a range of stakeholders and taking on other
tasks and projects as required.
- To work closely
with other members of the team to deliver high quality support functions to
General Practice in relation to Long Term Health conditions. To take responsibility for administration
and coordination in a manner that enables us be a professional and responsive
team guided by being:
Realistic
Pragmatic
Communicative
Supportive
Facilitative
The Coordinator team will initially be focused on
Diabetes recovery targets.
About us
See our attached Working at One Care document for more information about benefits and what it is like to work for us.
Job description
Job responsibilities
As directed by the Project Manager, to:
- provide proactive
coordination and operational support to GP practices
- implement new ways
of working
- support change
management
- seek improvements
to processes
- undertake projects
and research as necessary
- provide support
with event and training activities
- contribute to team
innovation
- actively share
learning across the team
- produce a variety
of communications to a high standard
- liaise with GP
practices and other stakeholders as required
- undertake any
other duties commensurate with the role
- actively promote and live
the One Care values on a day-to-day basis.
We demonstrate
resilience
through change
We relentlessly pursue
excellence
We dare to have ambition
We
treat everyone
with compassion
We inspire trust
and trust others
One Care has also adopted
the Nolan
principles of public life and all staff should demonstrate
personally and develop a culture that is characterised by selflessness,
integrity, objectivity, accountability, openness and honesty.
Job description
Job responsibilities
As directed by the Project Manager, to:
- provide proactive
coordination and operational support to GP practices
- implement new ways
of working
- support change
management
- seek improvements
to processes
- undertake projects
and research as necessary
- provide support
with event and training activities
- contribute to team
innovation
- actively share
learning across the team
- produce a variety
of communications to a high standard
- liaise with GP
practices and other stakeholders as required
- undertake any
other duties commensurate with the role
- actively promote and live
the One Care values on a day-to-day basis.
We demonstrate
resilience
through change
We relentlessly pursue
excellence
We dare to have ambition
We
treat everyone
with compassion
We inspire trust
and trust others
One Care has also adopted
the Nolan
principles of public life and all staff should demonstrate
personally and develop a culture that is characterised by selflessness,
integrity, objectivity, accountability, openness and honesty.
Person Specification
Experience
Essential
- Experience of providing high quality administrative and coordination support
- Experience of providing effective customer facing service internally and externally
- Experience in information and data handling - collecting, analysing, storing and presenting both effectively
- Proven analytical, numeracy and communication skills
- High level of proficiency on a number of MS Office tools including Outlook, PowerPoint, Word and Excel.
- Evidence of working with high standards of accuracy, organisation and efficiency.
Desirable
- Experience of working in primary care
- Experience in the use of CRM system and online communication portals
Skills and attributes
Essential
- Excellent oral and written communication skills, interpersonal skills, relationship building skills
- Able to work effectively within diverse groups and teams, demonstrating capabilities in managing change
- Capacity to communicate effectively with others, employing skills to motivate, negotiate and influence
- Able to interpret data and information and translate into meaningful written or visual content
- Confidence in using new IT systems
- Able to manage competing priorities and prioritise workload to meet deadlines
Qualifications
Essential
Desirable
- Experience and/or qualification in Business Administration or equivalent
Personal Qualities/Behavioural Attributes
Essential
- Motivated by the provision of high-quality business service delivery
- Motivated by a drive for improvement at all
- times
- Positive attitude towards innovation and change. Adaptable and able to respond to a changing situation.
- A strong sense of self awareness and how personal style affects the way colleagues react
- Positive attitude towards feedback and professional development
- Facilitative and supportive management style, ensuring commitment and influence across the wider health community
- Flexible, can-do approach to work
- Able to maintain a professional and proactive attitude at all times, particularly when operating within a high-pressured, changing environment
Person Specification
Experience
Essential
- Experience of providing high quality administrative and coordination support
- Experience of providing effective customer facing service internally and externally
- Experience in information and data handling - collecting, analysing, storing and presenting both effectively
- Proven analytical, numeracy and communication skills
- High level of proficiency on a number of MS Office tools including Outlook, PowerPoint, Word and Excel.
- Evidence of working with high standards of accuracy, organisation and efficiency.
Desirable
- Experience of working in primary care
- Experience in the use of CRM system and online communication portals
Skills and attributes
Essential
- Excellent oral and written communication skills, interpersonal skills, relationship building skills
- Able to work effectively within diverse groups and teams, demonstrating capabilities in managing change
- Capacity to communicate effectively with others, employing skills to motivate, negotiate and influence
- Able to interpret data and information and translate into meaningful written or visual content
- Confidence in using new IT systems
- Able to manage competing priorities and prioritise workload to meet deadlines
Qualifications
Essential
Desirable
- Experience and/or qualification in Business Administration or equivalent
Personal Qualities/Behavioural Attributes
Essential
- Motivated by the provision of high-quality business service delivery
- Motivated by a drive for improvement at all
- times
- Positive attitude towards innovation and change. Adaptable and able to respond to a changing situation.
- A strong sense of self awareness and how personal style affects the way colleagues react
- Positive attitude towards feedback and professional development
- Facilitative and supportive management style, ensuring commitment and influence across the wider health community
- Flexible, can-do approach to work
- Able to maintain a professional and proactive attitude at all times, particularly when operating within a high-pressured, changing environment
