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Dorothy House Hospice

Psychosocial Services Lead

The closing date is 25 November 2025

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Job summary

This is a truly unique opportunity to lead and shape the work of our Family Support Team, Adult and Children's Social Work Team, and Homeless Link Worker, while acting as the Operational Safeguarding Lead for adults and children. You will champion collaboration, inclusivity, and personalised care, ensuring that every person we support receives compassionate, high-quality, and safe care.

Main duties of the job

As part of our Care Services Senior Leadership Team, you will work alongside our Matrons, Allied Health Professionals, and Community Care leaders - driving service innovation, professional excellence, and continuous improvement across the organisation.

About us

At Dorothy House Hospice Care, we are dedicated to delivering outstanding, holistic support for patients and families across every stage of palliative and end-of-life care. We have now created an exciting opportunity for an experienced and inspiring leader to join us as our Psychosocial Services Lead - a pivotal role overseeing an incredible range of services that bring emotional, social, and spiritual care to life.

Details

Date posted

04 November 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year

Contract

Permanent

Working pattern

Full-time

Reference number

WEBREC1000470

Job locations

Winsley, Bradford-on-Avon BA15 2LE

Winsley

BA15 2LE


Job description

Job responsibilities

PSYCOSOCIAL SERVICES LEAD | Band 8a | £55,690 - £62,682 per annum

If you are a senior Social Work professional who combines strategic thinking with hands-on compassion - and who thrives on leading multidisciplinary teams to deliver life-changing care - we would love to hear from you. This role offers both variety and purpose, overseeing diverse services that make a tangible difference every day. The role will include:

  • Providing visible, compassionate leadership across the Family Support, Social Work and Homeless Link teams.
  • Acting as the Operational Safeguarding Lead for adults and children, including MCA and DoLS, providing expert advice, guidance, and training.
  • Leading and managing the day-to-day operations of multiple specialist teams, ensuring professional and clinical excellence.
  • Delivering education and guidance across Dorothy House on safeguarding, mental capacity, and complex decision-making.
  • Supporting complex cases and multidisciplinary care planning, ensuring safe, holistic, and person-centred care.
  • Overseeing governance, audit, and quality improvement for your services, ensuring CQC and statutory compliance.
  • Managing staffing, budgets, and resources efficiently, ensuring sustainable and effective service delivery.
  • Line-managing senior staff, supporting their development through supervision, PDRs, and professional growth.
  • Contributing to strategic planning and service redesign, representing Dorothy House locally and regionally.

    • See our full detailed Job Description on our website for more information.

    HOURS OF WORK

    This is a Full-Time position working 37.5 a week (Monday to Friday).

    ABOUT YOU

    We are looking for a confident, compassionate leader who can unite professional disciplines, safeguard excellence, and champion holistic care.

    ABOUT THE BENEFITS

    Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff:

  • 27 days plus bank holidays, increasing to 29 days and then 33 days with length of service
  • Excellent industry leading training with a focus on career development!
  • Pension with Life Assurance.
  • Colleague discount across our 29 retail stores.
  • 45p per mile for work travel.
  • Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most.

    • If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.

    INTERVIEWS

    Interviews for the role are aiming to be held week commencing the 8th December 2026.

    Job description

    Job responsibilities

    PSYCOSOCIAL SERVICES LEAD | Band 8a | £55,690 - £62,682 per annum

    If you are a senior Social Work professional who combines strategic thinking with hands-on compassion - and who thrives on leading multidisciplinary teams to deliver life-changing care - we would love to hear from you. This role offers both variety and purpose, overseeing diverse services that make a tangible difference every day. The role will include:

  • Providing visible, compassionate leadership across the Family Support, Social Work and Homeless Link teams.
  • Acting as the Operational Safeguarding Lead for adults and children, including MCA and DoLS, providing expert advice, guidance, and training.
  • Leading and managing the day-to-day operations of multiple specialist teams, ensuring professional and clinical excellence.
  • Delivering education and guidance across Dorothy House on safeguarding, mental capacity, and complex decision-making.
  • Supporting complex cases and multidisciplinary care planning, ensuring safe, holistic, and person-centred care.
  • Overseeing governance, audit, and quality improvement for your services, ensuring CQC and statutory compliance.
  • Managing staffing, budgets, and resources efficiently, ensuring sustainable and effective service delivery.
  • Line-managing senior staff, supporting their development through supervision, PDRs, and professional growth.
  • Contributing to strategic planning and service redesign, representing Dorothy House locally and regionally.

    • See our full detailed Job Description on our website for more information.

    HOURS OF WORK

    This is a Full-Time position working 37.5 a week (Monday to Friday).

    ABOUT YOU

    We are looking for a confident, compassionate leader who can unite professional disciplines, safeguard excellence, and champion holistic care.

    ABOUT THE BENEFITS

    Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff:

  • 27 days plus bank holidays, increasing to 29 days and then 33 days with length of service
  • Excellent industry leading training with a focus on career development!
  • Pension with Life Assurance.
  • Colleague discount across our 29 retail stores.
  • 45p per mile for work travel.
  • Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most.

    • If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.

    INTERVIEWS

    Interviews for the role are aiming to be held week commencing the 8th December 2026.

    Person Specification

    Qualifications

    Essential

    • * Professional Social Work qualification (CQSW, CSS, DipSW, BA/BSc Hons SW) and evidence of working at or beyond Master's level (MSc or equivalent experience)

    Desirable

    • * Safeguarding Level 4 training and experience delivering safeguarding education (Level 3)

    Experience

    Essential

    • * Substantial post-registration experience in palliative or end-of-life care (ideally hospice or community settings)
    • * In-depth knowledge and applied experience of safeguarding adults and children, MCA and DoLS, including leading or supporting investigations
    • * Proven experience managing multidisciplinary teams, services, and budgets
    • * Strong understanding of clinical governance, audit, regulatory standards (CQC), and quality improvement
    • * Experience of family support services such as bereavement, psychological, spiritual, or social care provision
    • * Proven ability to inspire and develop staff, manage complex situations, and deliver innovation through change
    • * Excellent communication, influencing, and negotiation skills with a compassionate and inclusive leadership style
    • * Experience in developing and delivering education and training in safeguarding and/or palliative care

    Desirable

    • * Knowledge of commissioning and contract management processes
    Person Specification

    Qualifications

    Essential

    • * Professional Social Work qualification (CQSW, CSS, DipSW, BA/BSc Hons SW) and evidence of working at or beyond Master's level (MSc or equivalent experience)

    Desirable

    • * Safeguarding Level 4 training and experience delivering safeguarding education (Level 3)

    Experience

    Essential

    • * Substantial post-registration experience in palliative or end-of-life care (ideally hospice or community settings)
    • * In-depth knowledge and applied experience of safeguarding adults and children, MCA and DoLS, including leading or supporting investigations
    • * Proven experience managing multidisciplinary teams, services, and budgets
    • * Strong understanding of clinical governance, audit, regulatory standards (CQC), and quality improvement
    • * Experience of family support services such as bereavement, psychological, spiritual, or social care provision
    • * Proven ability to inspire and develop staff, manage complex situations, and deliver innovation through change
    • * Excellent communication, influencing, and negotiation skills with a compassionate and inclusive leadership style
    • * Experience in developing and delivering education and training in safeguarding and/or palliative care

    Desirable

    • * Knowledge of commissioning and contract management processes

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Employer details

    Employer name

    Dorothy House Hospice

    Address

    Winsley, Bradford-on-Avon BA15 2LE

    Winsley

    BA15 2LE


    Employer's website

    https://www.dorothyhouse.org.uk (Opens in a new tab)

    Employer details

    Employer name

    Dorothy House Hospice

    Address

    Winsley, Bradford-on-Avon BA15 2LE

    Winsley

    BA15 2LE


    Employer's website

    https://www.dorothyhouse.org.uk (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment Manager

    Recruitment Team

    recruitment@dorothyhouse-hospice.org.uk

    01225722988

    Details

    Date posted

    04 November 2025

    Pay scheme

    Agenda for change

    Band

    Band 8a

    Salary

    £55,690 to £62,682 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    WEBREC1000470

    Job locations

    Winsley, Bradford-on-Avon BA15 2LE

    Winsley

    BA15 2LE


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    Dorothy House Hospice's privacy notice (opens in a new tab)