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Senior Care Worker

Dorothy House Hospice

The closing date is 10 October 2024

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Job summary

This is a part time position with various shifts available. - Current UK driving licence with access to a vehicle* *Due to traveling around our community, visiting patients. Potentially outside of core public transport hours.

Main duties of the job

By joining our team as a Senior Care Worker, you will be part of a dedicated group of professionals who prioritise patient-centred care, working closely with families to manage symptoms, provide emotional support, and enhance quality of life. At Dorothy House, we are proud to uphold the highest standards of hospice care, making a profound difference to the lives of those we serve.

About us

Dorothy House Hospice Care is committed to providing exceptional, compassionate support for patients and families in the comfort of their own homes. Our Hospice at Home service offers personalised, round-the-clock care, ensuring dignity, comfort, and expert medical support during the most challenging times.

Date posted

19 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Part-time

Reference number

WEBREC1000331

Job locations

Winsley, Bradford-on-Avon BA15 2LE

Winsley

BA15 2LE


Job description

Job responsibilities

SENIOR CARE WORKER | Band 4 £25,147 - £27,596 per annum, pro rata

Based both at Winsley, and out in our community. You will line manage and support an allocated group of Hospice at Home Carers, including day-to-day coordination, performance reviews, and addressing concerns or complaints from patients, families, or professionals. The role will include:

  • Providing support for Carers during their shifts via telephone or in person, ensuring they have the resources and guidance needed to perform their duties effectively.
  • Conducting face-to-face assessments of patients, including care planning and risk assessments, ensuring accurate documentation and patient-centered care.
  • Collaborating with the Deputy Hospice at Home Manager to monitor and review cases, carrying out quality assurance audits to maintain high standards of care.
  • Performing care visits when necessary to support safe service delivery and avoid unmet needs, adjusting care plans based on ongoing assessments and patient needs.
  • Communicating regularly with Nurse Specialists and the wider Multi-Disciplinary Team to ensure timely and optimal care for patients and families, processing referrals and maintaining accurate records.
  • Participating in the planning and provision of educational programs for the Hospice at Home Care Team, supporting the training and competency development of new and existing staff.
  • Engaging in professional development, attending supervision sessions, participating in performance reviews, and adhering to Dorothy House policies and procedures to ensure high-quality care and continuous improvement.

    • See our full detailed Job Description for more information.

    HOURS OF WORK

    This is a part time position with various shifts available.

    ABOUT THE BENEFITS

    Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff:

  • Generous holiday allowance for all roles, increasing with length of service
  • Fantastic refer a friend scheme
  • Excellent industry leading training and development programmes with many career development opportunities
  • Pension with Life Assurance
  • Travel and parking - We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
  • Cycle to work scheme
  • Employee Counselling and Mindful Employer Charter - providing our staff with information, advice and support for those experiencing stress, anxiety, depression or any other mental health conditions.
  • Simply Health - Providing insurance against certain everyday healthcare costs such as dental and optical treatments.

    • Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.

    Job description

    Job responsibilities

    SENIOR CARE WORKER | Band 4 £25,147 - £27,596 per annum, pro rata

    Based both at Winsley, and out in our community. You will line manage and support an allocated group of Hospice at Home Carers, including day-to-day coordination, performance reviews, and addressing concerns or complaints from patients, families, or professionals. The role will include:

  • Providing support for Carers during their shifts via telephone or in person, ensuring they have the resources and guidance needed to perform their duties effectively.
  • Conducting face-to-face assessments of patients, including care planning and risk assessments, ensuring accurate documentation and patient-centered care.
  • Collaborating with the Deputy Hospice at Home Manager to monitor and review cases, carrying out quality assurance audits to maintain high standards of care.
  • Performing care visits when necessary to support safe service delivery and avoid unmet needs, adjusting care plans based on ongoing assessments and patient needs.
  • Communicating regularly with Nurse Specialists and the wider Multi-Disciplinary Team to ensure timely and optimal care for patients and families, processing referrals and maintaining accurate records.
  • Participating in the planning and provision of educational programs for the Hospice at Home Care Team, supporting the training and competency development of new and existing staff.
  • Engaging in professional development, attending supervision sessions, participating in performance reviews, and adhering to Dorothy House policies and procedures to ensure high-quality care and continuous improvement.

    • See our full detailed Job Description for more information.

    HOURS OF WORK

    This is a part time position with various shifts available.

    ABOUT THE BENEFITS

    Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff:

  • Generous holiday allowance for all roles, increasing with length of service
  • Fantastic refer a friend scheme
  • Excellent industry leading training and development programmes with many career development opportunities
  • Pension with Life Assurance
  • Travel and parking - We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
  • Cycle to work scheme
  • Employee Counselling and Mindful Employer Charter - providing our staff with information, advice and support for those experiencing stress, anxiety, depression or any other mental health conditions.
  • Simply Health - Providing insurance against certain everyday healthcare costs such as dental and optical treatments.

    • Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.

    Person Specification

    Qualifications

    Essential

    • - Level 3 NVQ in Health and Social Care / relevant experience
    • - Experience of working in a Community Social Care service
    • - Effective and sensitive telephone skills to communicate with a variety of health and social care partners.
    • - Can demonstrate that they show empathy and present a calm, courteous and compassionate manner.

    Desirable

    • - Experience of working in Palliative Care
    • - Experience of working with patient databases
    • - Experience of mentoring/coaching/supervision

    Experience

    Essential

    • - Able to demonstrate a flexible approach to hours and working patterns
    • - Able to deal with and record, analyse and interpret complex and sensitive information.
    • - Able to demonstrate sound judgment in difficult/ emotional situations
    • - Current UK driving licence with access to a vehicle*

    Desirable

    • - Experience of assessment and care planning
    • - Experience of working in a Multi-Disciplinary Team
    Person Specification

    Qualifications

    Essential

    • - Level 3 NVQ in Health and Social Care / relevant experience
    • - Experience of working in a Community Social Care service
    • - Effective and sensitive telephone skills to communicate with a variety of health and social care partners.
    • - Can demonstrate that they show empathy and present a calm, courteous and compassionate manner.

    Desirable

    • - Experience of working in Palliative Care
    • - Experience of working with patient databases
    • - Experience of mentoring/coaching/supervision

    Experience

    Essential

    • - Able to demonstrate a flexible approach to hours and working patterns
    • - Able to deal with and record, analyse and interpret complex and sensitive information.
    • - Able to demonstrate sound judgment in difficult/ emotional situations
    • - Current UK driving licence with access to a vehicle*

    Desirable

    • - Experience of assessment and care planning
    • - Experience of working in a Multi-Disciplinary Team

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Employer details

    Employer name

    Dorothy House Hospice

    Address

    Winsley, Bradford-on-Avon BA15 2LE

    Winsley

    BA15 2LE


    Employer's website

    https://www.dorothyhouse.org.uk (Opens in a new tab)

    Employer details

    Employer name

    Dorothy House Hospice

    Address

    Winsley, Bradford-on-Avon BA15 2LE

    Winsley

    BA15 2LE


    Employer's website

    https://www.dorothyhouse.org.uk (Opens in a new tab)

    For questions about the job, contact:

    HR Administrator

    Recruitment Team

    Recruitment@dorothyhouse-hospice.org.uk

    01225722988

    Date posted

    19 September 2024

    Pay scheme

    Agenda for change

    Band

    Band 4

    Salary

    £25,147 to £27,596 a year

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    WEBREC1000331

    Job locations

    Winsley, Bradford-on-Avon BA15 2LE

    Winsley

    BA15 2LE


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