Job summary
Work in collaboration with Bevan colleagues to
deliver a coordinated and high-quality service that proactively encourages service
users to access and engage with community support. To work as part of the
Health Inclusion Outreach Team through attendance at Shelters, Soup Kitchens,
Volunteer/Charity Sector locations, HMO accommodation and more.
Main duties of the job
- Manage safeguarding
concerns appropriate to your role and level of training.
- To plan, develop and
facilitate group and 1-2-1 sessions.
- Offer comprehensive support to empower people to
take control of their health and wellbeing. They will spend time with service
users to help them to focus on what matters to me and connect them to
community groups and statutory services for practical and emotional support. The role is not intended to support individuals
long term, but to help them to understand how they can support themselves better
by exploring barriers to improved mental, social, and physical health.
- Manage a caseload of
clients through assessment to onward referral, working with clients identified
by the clinical team. They will provide ongoing support to promote engagement
with identified services and achievement of goals.
- Contribute to the development of the service and
participate in support, supervision and training as required. The role is a
non-clinical role, however the post holder will receive support from a clinical
mentor.
- Contribute to the
education of staff within the network and maintain details and grow working
knowledge of sources of support in the community.
About us
Bevan Community Benefit Society is a growing, progressive and award winning Social Enterprise. We are an integrated health and social care model that provides a holistic approach to health and wellbeing to vulnerable groups throughout Bradford, Leeds, Wakefield, Calderdale & South Milford.
Job description
Job responsibilities
- Develop trusting
relationships with service users, giving them time to focus on their assets and
what matters to them and providing them with personalised help to take
control of their health and wellbeing, live independently and better understand
the impacts of their lifestyle choices.
- Undertake holistic client
needs assessments using a wellbeing template, pre and post interventions, to
understand the impact on the clients wellbeing. Support, training and
supervision will be given.
- Support a caseload of
clients for whom wellbeing support and mentorship might offer improved
outcomes. With the team, proactively identify people who would benefit from
this type of help and manage and regularly review your caseload to accommodate
urgent referrals for support as required, referring out to community support services
as soon as possible.
- With clinical
support, develop a strong awareness and understanding of when it is appropriate
or necessary to escalate care back to the GP or other care professionals when
the persons needs are beyond the scope of the wellbeing mentor e.g. when there
is a mental health need requiring a qualified practitioner.
- Following an agreed
period of case management, refer clients on to the voluntary sector or local
community support services where appropriate. Make recommendations on where a
non-clinical approach might support the patient better or complement existing clinical
interventions and improve outcomes.
- To be pro-active in
maintaining personal and professional learning and development and identify own
training needs as they arise.
- To attend team
meetings, away days and other similar events.
- To participate fully
in regular one-to-one supervision sessions and in an annual performance
appraisal.
- Work as part of the
team to seek feedback, continually improve the service, and contribute to
business planning.
- Undertake any tasks
consistent with the level of the post and the scope of the role, ensuring that
work is delivered in a timely and effective manner.
- Ensure compliance
with all relevant policies and procedures in relation to health and safety,
equal opportunities, safeguarding, lone working, customer service, data
protection and confidentiality.
Job description
Job responsibilities
- Develop trusting
relationships with service users, giving them time to focus on their assets and
what matters to them and providing them with personalised help to take
control of their health and wellbeing, live independently and better understand
the impacts of their lifestyle choices.
- Undertake holistic client
needs assessments using a wellbeing template, pre and post interventions, to
understand the impact on the clients wellbeing. Support, training and
supervision will be given.
- Support a caseload of
clients for whom wellbeing support and mentorship might offer improved
outcomes. With the team, proactively identify people who would benefit from
this type of help and manage and regularly review your caseload to accommodate
urgent referrals for support as required, referring out to community support services
as soon as possible.
- With clinical
support, develop a strong awareness and understanding of when it is appropriate
or necessary to escalate care back to the GP or other care professionals when
the persons needs are beyond the scope of the wellbeing mentor e.g. when there
is a mental health need requiring a qualified practitioner.
- Following an agreed
period of case management, refer clients on to the voluntary sector or local
community support services where appropriate. Make recommendations on where a
non-clinical approach might support the patient better or complement existing clinical
interventions and improve outcomes.
- To be pro-active in
maintaining personal and professional learning and development and identify own
training needs as they arise.
- To attend team
meetings, away days and other similar events.
- To participate fully
in regular one-to-one supervision sessions and in an annual performance
appraisal.
- Work as part of the
team to seek feedback, continually improve the service, and contribute to
business planning.
- Undertake any tasks
consistent with the level of the post and the scope of the role, ensuring that
work is delivered in a timely and effective manner.
- Ensure compliance
with all relevant policies and procedures in relation to health and safety,
equal opportunities, safeguarding, lone working, customer service, data
protection and confidentiality.
Person Specification
Additional Requirements
Essential
- A commitment to an enabling solution focused approach to promote independence in service users.
- A commitment to working cooperatively and in partnership with a range of colleagues and partner organisations.
- A demonstrable commitment to personal professional development.
- A commitment to equality of opportunity for all and promoting anti-discriminatory practices.
Qualifications
Essential
- GCSE grade A-C or equivalent in English & Maths.
Desirable
- Qualifications in health, social care or other related subject.
Experience
Essential
- Demonstrable experience of working with people with multiple health and social needs within a health care setting, or community-based work with socially excluded groups.
- Experience referring to local support agencies.
- Experience of assessing need and working within time-limited interventions to promote and support change.
- Experience of planning, facilitating and evaluating workshops / groups, focused on self-help.
Desirable
- Experience of working with health inclusion groups including Asylum Seekers and Refugees, people experiencing homelessness and the Gypsy, Traveller, and Roma communities.
Special Knowledge & Skills
Essential
- A sound knowledge of local support agencies and a commitment to the continual updating of personal knowledge in this area.
- Excellent communication skills, both verbally and in writing.
- IT literate, with a sound working knowledge of Microsoft packages and data management/case recording systems.
Desirable
- The ability to speak an Eastern European, African, or Middle Eastern language.
- Knowledge of how to work within the biopsychosocial framework.
- An understanding of Trauma Informed Care.
Valid UK Driving Licence & Use of Car
Essential
- Valid UK Driving Licence & Use of Car
Person Specification
Additional Requirements
Essential
- A commitment to an enabling solution focused approach to promote independence in service users.
- A commitment to working cooperatively and in partnership with a range of colleagues and partner organisations.
- A demonstrable commitment to personal professional development.
- A commitment to equality of opportunity for all and promoting anti-discriminatory practices.
Qualifications
Essential
- GCSE grade A-C or equivalent in English & Maths.
Desirable
- Qualifications in health, social care or other related subject.
Experience
Essential
- Demonstrable experience of working with people with multiple health and social needs within a health care setting, or community-based work with socially excluded groups.
- Experience referring to local support agencies.
- Experience of assessing need and working within time-limited interventions to promote and support change.
- Experience of planning, facilitating and evaluating workshops / groups, focused on self-help.
Desirable
- Experience of working with health inclusion groups including Asylum Seekers and Refugees, people experiencing homelessness and the Gypsy, Traveller, and Roma communities.
Special Knowledge & Skills
Essential
- A sound knowledge of local support agencies and a commitment to the continual updating of personal knowledge in this area.
- Excellent communication skills, both verbally and in writing.
- IT literate, with a sound working knowledge of Microsoft packages and data management/case recording systems.
Desirable
- The ability to speak an Eastern European, African, or Middle Eastern language.
- Knowledge of how to work within the biopsychosocial framework.
- An understanding of Trauma Informed Care.
Valid UK Driving Licence & Use of Car
Essential
- Valid UK Driving Licence & Use of Car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
