Job summary
This vacancy has been re-advertised and only open to new applicants
Please note if a suitable candidate is found before the closing date the advert will be closed early.
Job Purpose
You
will be required to:
Provide woman centred, family
focussed support and care, to women and their families identified through
Preconception and Midwifery who may be at risk for a genetic disorder
(specifically autosomal recessive disorders). Due to the population make up of
the Bradford District and identified unmet needs, the women and families you
will support initially, will be predominantly of Pakistani origin.
Provide person centred care, including considering what makes each
person unique and doing everything you can to put their needs first.
Work as a member of the Wellbeing Team
and with other health professionals enabling excellent care for women, who may
have a barrier to accessing the services they need. This will involve being
able to work across services in hospital, within the community and home
settings.
Use
social networks and patients life experiences to address barriers to
engagement and improve connections between services and disadvantaged
communities.
NB: This role requires the postholder
to be confident in communicating effectively in Punjabi/Urdu with women and
their family members, whose first language is not English.
Main duties of the job
Job Dimensions
You will be required to recognise
the unique characteristics of each family and implement measures to reduce
barriers to good healthcare, taking into account the socio-economic
circumstances of the family including linguistic, cultural and religious factors.
Actively participate in service improvements towards being an
outstanding service provider, learning from feedback, enabling, and involving
service users to contribute to service design and care choices.
Undertake an accredited training programme to achieve a
qualification within and alongside this role where the Maternity Support Worker
qualification is not yet achieved, normally within 12-18 months of commencement.
Training and support will be arranged as part of BTHFT training programme
partners (certificate awarded).
Undertake NHS England training and Genetics Diversity Training (certificate awarded)
Work in partnership to bridge the gap between services and communities.
Ensure that the work with women and their families is personalised, their voices are heard and responded to.
About us
Bevan are a pioneering social enterprise established in 2011 and now widely regarded as being at the forefront of health and wellbeing services for highly vulnerable groups who face social barriers to accessing care. Bevan operate across West Yorkshire and our patients include:
- Refugees and Asylum Seekers
- People experiencing homelessness or who are insecurely housed
- Sex workers
- Gypsy Romany and Traveller groups
Many Bevan patients have complex needs, have experienced trauma and or have addiction and or mental health issues. We take a holistic approach to healthcare and our work is informed by the social determinants of health model pictured here.
We pride ourselves in a responsive and person led approach finding compassionate solutions for individuals that benefit both the individual and the system as a whole.
We are a social enterprise which enables us to respond to the needs of our patients in a responsive way and to evolve our services with the changing needs of the patients we serve. As a social enterprise any profits we make are invested back into services for our patients.
Job description
Job responsibilities
Key Responsibilities
- Ensure safeguarding practices are known, understood and effectively implemented.
- Provide person centred care to women and their families, allowing choice and autonomy. Offer support, information, and encouragement to ensure they have full access to care, personalised to their needs/choices.
- Assist in making informed choices to enable personalised discussion, sensitively communicating complex, and/or potentially challenging information to women, if appropriate, to facilitate access to services.
- Following training, prepare for and perform specific, delegated clinical procedures - e.g. blood pressure, pulse, temperature, urine testing, weighing mothers and babies, obtaining venous blood samples and Guthrie tests, removal of cannula and catheters, blood glucose testing, act as a runner in the obstetric theatre, assist the anaesthetist with citing of an epidural, neonatal observations, obtaining SBR.
- Assist in clinics by setting up for the clinic session, ordering and collecting stock and leaflets, obtaining and testing urine samples, taking and recording physical measurements, following up results and arranging appointments.
- Tailor
information to meet womens needs, including where complex care and support
needs exist, showing an awareness of how womens personal values, assumptions
and vulnerability could impact upon their expectations of care and the choices
they make.
- Act
sensitively, compassionately, and respectfully at all times.
- Build effective partnerships and work with other
organisations in order to bridge the gap between services and communities.
- Understand the demographics of the community areas
within which you work. Recognise that social, cultural/religious influences, individual
circumstances, capabilities, behaviours and lifestyle choices impact on health
outcomes.
- Share knowledge to empower women and their families to
make informed reproductive choices.
- Deliver
the service in a way that reduces service access, barriers, understanding and
responding to the needs of marginalised groups.
- Apply
the principles of continuity of carer when making judgements related to
supporting women with complex needs and when referring or transferring care
back or on to registered practitioners or specialist teams.
- Work
with the service towards implementing national standards and improvements in
care.
- Contribute
to and maintain accurate, clear, and reliable records.
- Be
responsible for the safe keeping and maintenance of all equipment used.
- Acknowledge
your personal and professional limitations, always liaising with other relevant
health professionals.
- Provide
support for women as part of a team, supporting access to services that address
the full range of barriers faced.
- Undertake
a range of administrative duties, including the collation of relevant
statistics and basic audit work. Ensure all work is documented in the correct
patient record.
- Alongside
the primary role of supporting identified families with an inherited autosomal
recessive disorders, in order to signpost to other services you will support
the full range of health promotion and education activities for women and their
families at Bevan. These may include preconception care, smoking cessation,
healthy eating, alcohol, infections, SIDS, co-sleeping, antenatal screening
including BCG, the importance of folic acid, booking maternity appointments
early and family planning.
- Promote
the importance of making every contact count through actively encouraging women
and their families to talk about their health and wellbeing at every
opportunity.
- Ask
for, listen to and value the views of women and their families to develop the
service in an appropriate, woman-centred manner.
Communication
and Working Relationships
Required
to:
Engage in effective communication
with a range of health care professionals towards providing personalised care
to women, babies, and families.
Be confident in communicating
effectively in English/Punjabi/Urdu with women and their family members.
Communicate with all staff within
Bevan and Bradford Teaching Hospitals NHS Foundation Trust
Ensure an interagency link and
collaboration is optimised within this role with families, relatives, members
of the public, and outside agencies
Special
Working Conditions
The job holder may be required to
work in any area of maternity services, hospital, and community bases.
The jobholder may be required to
work on any site.
The jobholder may be required to
work irregular hours on occasions, to satisfactorily fulfil the requirements of
the job role.
Job description
Job responsibilities
Key Responsibilities
- Ensure safeguarding practices are known, understood and effectively implemented.
- Provide person centred care to women and their families, allowing choice and autonomy. Offer support, information, and encouragement to ensure they have full access to care, personalised to their needs/choices.
- Assist in making informed choices to enable personalised discussion, sensitively communicating complex, and/or potentially challenging information to women, if appropriate, to facilitate access to services.
- Following training, prepare for and perform specific, delegated clinical procedures - e.g. blood pressure, pulse, temperature, urine testing, weighing mothers and babies, obtaining venous blood samples and Guthrie tests, removal of cannula and catheters, blood glucose testing, act as a runner in the obstetric theatre, assist the anaesthetist with citing of an epidural, neonatal observations, obtaining SBR.
- Assist in clinics by setting up for the clinic session, ordering and collecting stock and leaflets, obtaining and testing urine samples, taking and recording physical measurements, following up results and arranging appointments.
- Tailor
information to meet womens needs, including where complex care and support
needs exist, showing an awareness of how womens personal values, assumptions
and vulnerability could impact upon their expectations of care and the choices
they make.
- Act
sensitively, compassionately, and respectfully at all times.
- Build effective partnerships and work with other
organisations in order to bridge the gap between services and communities.
- Understand the demographics of the community areas
within which you work. Recognise that social, cultural/religious influences, individual
circumstances, capabilities, behaviours and lifestyle choices impact on health
outcomes.
- Share knowledge to empower women and their families to
make informed reproductive choices.
- Deliver
the service in a way that reduces service access, barriers, understanding and
responding to the needs of marginalised groups.
- Apply
the principles of continuity of carer when making judgements related to
supporting women with complex needs and when referring or transferring care
back or on to registered practitioners or specialist teams.
- Work
with the service towards implementing national standards and improvements in
care.
- Contribute
to and maintain accurate, clear, and reliable records.
- Be
responsible for the safe keeping and maintenance of all equipment used.
- Acknowledge
your personal and professional limitations, always liaising with other relevant
health professionals.
- Provide
support for women as part of a team, supporting access to services that address
the full range of barriers faced.
- Undertake
a range of administrative duties, including the collation of relevant
statistics and basic audit work. Ensure all work is documented in the correct
patient record.
- Alongside
the primary role of supporting identified families with an inherited autosomal
recessive disorders, in order to signpost to other services you will support
the full range of health promotion and education activities for women and their
families at Bevan. These may include preconception care, smoking cessation,
healthy eating, alcohol, infections, SIDS, co-sleeping, antenatal screening
including BCG, the importance of folic acid, booking maternity appointments
early and family planning.
- Promote
the importance of making every contact count through actively encouraging women
and their families to talk about their health and wellbeing at every
opportunity.
- Ask
for, listen to and value the views of women and their families to develop the
service in an appropriate, woman-centred manner.
Communication
and Working Relationships
Required
to:
Engage in effective communication
with a range of health care professionals towards providing personalised care
to women, babies, and families.
Be confident in communicating
effectively in English/Punjabi/Urdu with women and their family members.
Communicate with all staff within
Bevan and Bradford Teaching Hospitals NHS Foundation Trust
Ensure an interagency link and
collaboration is optimised within this role with families, relatives, members
of the public, and outside agencies
Special
Working Conditions
The job holder may be required to
work in any area of maternity services, hospital, and community bases.
The jobholder may be required to
work on any site.
The jobholder may be required to
work irregular hours on occasions, to satisfactorily fulfil the requirements of
the job role.
Person Specification
Experience
Essential
- Experience of working as part of a team
- Experience of working with families, mothers, babies, and children in pregnancy/maternity care
- Experience, knowledge, and awareness of patient care need, e.g., patient monitoring and health
- Experience of dealing with members of the public
- Experience of working with people to facilitate behaviour change. Working within individualised contexts to enable personalised discussion, sensitively communicating complex, and/or potentially challenging information to women, if appropriate, to facilitate change.
- Experience of establishing effective partnerships to bridge the gap between services and communities, reducing barriers to access.
Desirable
- Experience of working in the NHS
- Experience of working with women and families in a community setting, with communication/language support to access services.
Qualifications
Essential
- Care Certificate (or willingness to undertake if a trainee)
- Minimum of NVQ level 2 in Health & Social Care or in Care or equivalent experience, and/or willingness to complete NVQ level 3
Desirable
- Maternity Support Worker Training Course completed
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
- Understanding of equality and diversity issues and how this affects patients, visitors, and staff
- Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients, and colleagues
- Good understanding of health care
- Understands the limits and boundaries of the job role. Has the ability to recognise situations that require reporting and demonstrates the ability to escalate to a senior person where appropriate
- Ability to carry out and report on observations/ tests
- Knowledge of person-centred care
- Knowledge of how to work with and engage marginalised groups
Skills
Essential
- Basic IT skills
- Good verbal and written command of English
- Ability to communicate effectively in Punjabi / Urdu with local women and families
- Good interpersonal skills
- Effective communication skills to enhance the care experience
- Numeracy skills (demonstrated through qualifications or experience)
- Ability to plan organise own and delegate workload.
- Work under pressure in a busy environment in a professional manner
- Aware of own strengths and limitations/levels of competence
- Record keeping and documentation
- Ability to respond to changes in patient condition
- Motivation, reliability, and ability to work as part of a team
- Flexibility and adaptability
- Sensitivity, compassion, and respect
- Understanding and relational practice skills
Other Requirements
Essential
- Demonstrates an ability to provide good customer service
- Motivation and commitment to provide a high standard of care
Personal Characteristics
Essential
- Personally, aligned with Bevan core values and beliefs
- Act in a professional manner always
- Act sensitively, compassionately and respectfully at all times.
- Brings energy to the team. Upbeat and positive
- Resilient is not afraid of a challenge or hard work
- Patience a calm and measured approach to a frustrating situation
- Team player with willingness to help others and go above and beyond.
Person Specification
Experience
Essential
- Experience of working as part of a team
- Experience of working with families, mothers, babies, and children in pregnancy/maternity care
- Experience, knowledge, and awareness of patient care need, e.g., patient monitoring and health
- Experience of dealing with members of the public
- Experience of working with people to facilitate behaviour change. Working within individualised contexts to enable personalised discussion, sensitively communicating complex, and/or potentially challenging information to women, if appropriate, to facilitate change.
- Experience of establishing effective partnerships to bridge the gap between services and communities, reducing barriers to access.
Desirable
- Experience of working in the NHS
- Experience of working with women and families in a community setting, with communication/language support to access services.
Qualifications
Essential
- Care Certificate (or willingness to undertake if a trainee)
- Minimum of NVQ level 2 in Health & Social Care or in Care or equivalent experience, and/or willingness to complete NVQ level 3
Desirable
- Maternity Support Worker Training Course completed
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
- Understanding of equality and diversity issues and how this affects patients, visitors, and staff
- Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients, and colleagues
- Good understanding of health care
- Understands the limits and boundaries of the job role. Has the ability to recognise situations that require reporting and demonstrates the ability to escalate to a senior person where appropriate
- Ability to carry out and report on observations/ tests
- Knowledge of person-centred care
- Knowledge of how to work with and engage marginalised groups
Skills
Essential
- Basic IT skills
- Good verbal and written command of English
- Ability to communicate effectively in Punjabi / Urdu with local women and families
- Good interpersonal skills
- Effective communication skills to enhance the care experience
- Numeracy skills (demonstrated through qualifications or experience)
- Ability to plan organise own and delegate workload.
- Work under pressure in a busy environment in a professional manner
- Aware of own strengths and limitations/levels of competence
- Record keeping and documentation
- Ability to respond to changes in patient condition
- Motivation, reliability, and ability to work as part of a team
- Flexibility and adaptability
- Sensitivity, compassion, and respect
- Understanding and relational practice skills
Other Requirements
Essential
- Demonstrates an ability to provide good customer service
- Motivation and commitment to provide a high standard of care
Personal Characteristics
Essential
- Personally, aligned with Bevan core values and beliefs
- Act in a professional manner always
- Act sensitively, compassionately and respectfully at all times.
- Brings energy to the team. Upbeat and positive
- Resilient is not afraid of a challenge or hard work
- Patience a calm and measured approach to a frustrating situation
- Team player with willingness to help others and go above and beyond.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
