Personalised Care Support Worker
Bevan Community Benefit Society
This job is now closed
This vacancy has been re-advertised and only open to new applicants
Please note if a suitable candidate is found before the closing date the advert will be closed early.
You will be required to:
Provide woman centred, family focussed support and care, to women and their families identified through Preconception and Midwifery who may be at risk for a genetic disorder (specifically autosomal recessive disorders). Due to the population make up of the Bradford District and identified unmet needs, the women and families you will support initially, will be predominantly of Pakistani origin.
Provide person centred care, including considering what makes each person unique and doing everything you can to put their needs first.
Work as a member of the Wellbeing Team and with other health professionals enabling excellent care for women, who may have a barrier to accessing the services they need. This will involve being able to work across services in hospital, within the community and home settings.
Use social networks and patients life experiences to address barriers to engagement and improve connections between services and disadvantaged communities.
NB: This role requires the postholder to be confident in communicating effectively in Punjabi/Urdu with women and their family members, whose first language is not English.
Main duties of the job
You will be required to recognise the unique characteristics of each family and implement measures to reduce barriers to good healthcare, taking into account the socio-economic circumstances of the family including linguistic, cultural and religious factors.
Actively participate in service improvements towards being an outstanding service provider, learning from feedback, enabling, and involving service users to contribute to service design and care choices.
Undertake an accredited training programme to achieve a qualification within and alongside this role where the Maternity Support Worker qualification is not yet achieved, normally within 12-18 months of commencement. Training and support will be arranged as part of BTHFT training programme partners (certificate awarded).
Undertake NHS England training and Genetics Diversity Training (certificate awarded)
Work in partnership to bridge the gap between services and communities.
Ensure that the work with women and their families is personalised, their voices are heard and responded to.
Bevan are a pioneering social enterprise established in 2011 and now widely regarded as being at the forefront of health and wellbeing services for highly vulnerable groups who face social barriers to accessing care. Bevan operate across West Yorkshire and our patients include:
- Refugees and Asylum Seekers
- People experiencing homelessness or who are insecurely housed
- Sex workers
- Gypsy Romany and Traveller groups
Many Bevan patients have complex needs, have experienced trauma and or have addiction and or mental health issues. We take a holistic approach to healthcare and our work is informed by the social determinants of health model pictured here.
We pride ourselves in a responsive and person led approach finding compassionate solutions for individuals that benefit both the individual and the system as a whole.
We are a social enterprise which enables us to respond to the needs of our patients in a responsive way and to evolve our services with the changing needs of the patients we serve. As a social enterprise any profits we make are invested back into services for our patients.
- Ensure safeguarding practices are known, understood and effectively implemented.
- Provide person centred care to women and their families, allowing choice and autonomy. Offer support, information, and encouragement to ensure they have full access to care, personalised to their needs/choices.
- Assist in making informed choices to enable personalised discussion, sensitively communicating complex, and/or potentially challenging information to women, if appropriate, to facilitate access to services.
- Following training, prepare for and perform specific, delegated clinical procedures - e.g. blood pressure, pulse, temperature, urine testing, weighing mothers and babies, obtaining venous blood samples and Guthrie tests, removal of cannula and catheters, blood glucose testing, act as a runner in the obstetric theatre, assist the anaesthetist with citing of an epidural, neonatal observations, obtaining SBR.
- Assist in clinics by setting up for the clinic session, ordering and collecting stock and leaflets, obtaining and testing urine samples, taking and recording physical measurements, following up results and arranging appointments.
- Tailor information to meet womens needs, including where complex care and support needs exist, showing an awareness of how womens personal values, assumptions and vulnerability could impact upon their expectations of care and the choices they make.
- Act sensitively, compassionately, and respectfully at all times.
- Build effective partnerships and work with other organisations in order to bridge the gap between services and communities.
- Understand the demographics of the community areas within which you work. Recognise that social, cultural/religious influences, individual circumstances, capabilities, behaviours and lifestyle choices impact on health outcomes.
- Share knowledge to empower women and their families to make informed reproductive choices.
- Deliver the service in a way that reduces service access, barriers, understanding and responding to the needs of marginalised groups.
- Apply the principles of continuity of carer when making judgements related to supporting women with complex needs and when referring or transferring care back or on to registered practitioners or specialist teams.
- Work with the service towards implementing national standards and improvements in care.
- Contribute to and maintain accurate, clear, and reliable records.
- Be responsible for the safe keeping and maintenance of all equipment used.
- Acknowledge your personal and professional limitations, always liaising with other relevant health professionals.
- Provide support for women as part of a team, supporting access to services that address the full range of barriers faced.
- Undertake a range of administrative duties, including the collation of relevant statistics and basic audit work. Ensure all work is documented in the correct patient record.
- Alongside the primary role of supporting identified families with an inherited autosomal recessive disorders, in order to signpost to other services you will support the full range of health promotion and education activities for women and their families at Bevan. These may include preconception care, smoking cessation, healthy eating, alcohol, infections, SIDS, co-sleeping, antenatal screening including BCG, the importance of folic acid, booking maternity appointments early and family planning.
- Promote the importance of making every contact count through actively encouraging women and their families to talk about their health and wellbeing at every opportunity.
- Ask for, listen to and value the views of women and their families to develop the service in an appropriate, woman-centred manner.
Communication and Working Relationships
Engage in effective communication with a range of health care professionals towards providing personalised care to women, babies, and families.
Be confident in communicating effectively in English/Punjabi/Urdu with women and their family members.
Communicate with all staff within Bevan and Bradford Teaching Hospitals NHS Foundation Trust
Ensure an interagency link and collaboration is optimised within this role with families, relatives, members of the public, and outside agencies
Special Working Conditions
The job holder may be required to work in any area of maternity services, hospital, and community bases.
The jobholder may be required to work on any site.
The jobholder may be required to work irregular hours on occasions, to satisfactorily fulfil the requirements of the job role.