Job summary
The homeless
hospital discharge service provides enhanced inpatient care, and ensures safe,
appropriate and sustainable hospital discharges that meet the needs of patients
currently experiencing homelessness.
The service works with a variety of hospital,
statutory and voluntary partners to achieve these objectives and aims to bring
a wider influence to hospital, housing and social care system to proactively
identify and better respond to the needs of currently homeless and otherwise
disenfranchised people.
The overall aim of the Support Worker post is to provide a
supporting role to work within the Bradford Homeless Discharge Team. The
successful candidate will be responsible for the identification and assessment
of homeless/unsuitably housed patients admitted to Bradford Teaching Hospitals
alongside other team members. This will include attendance at
multi-disciplinary meetings and the need to provide community support to
patients discharged from hospital.
They will be expected to work
closely with the Lead Nurse and Homeless Discharge Team. The team works closely
with staff across all disciplines between hospital and community to ensure a
safe, timely and effective transfer of patient care on discharge.
Communication and team working
is an essential aspect of this role. The successful candidate must be able to
work both autonomously and well within a small team.
Main duties of the job
Be
responsible for the identification of homeless/vulnerable patients who attend
A&E and are admitted to wards alongside the other team members.
Be
expected to carry out a holistic assessment in order to address both physical
and social needs, subsequently assisting in the setting up of support packages
based on their assessment. This will include support with the patients housing,
physical health needs, alcohol and drug dependencies, mental health issues and
any other social care needs that the patient would benefit from been supported
with.
Be expected to be involved in community based follow up, ensuring that
professional boundaries are maintained at all times. They will actively participate in handover meetings, ward rounds and team meetings to ensure
efficient team working.
Proactively identify and address own learning
needs, ensuring knowledge is up to date in relevant housing and welfare
legislation and local service provision.
Record work undertaken with patients accurately and
timely, using both NHS Trust and Bevan Healthcare clinical systems, enabling
the collection of monitoring and evaluation data.
Contribute to ongoing quality service evaluation,
providing in depth case studies, gathering patient feedback and on occasion
participate in research activity.
About us
Bevan Healthcare is a growing, progressive and award winning Social Enterprise. We provide a range of primary, community and hospital based healthcare services in Bradford and Leeds for people who are homeless or vulnerably housed, refugees and people seeking asylum, and other groups who find it hard to access mainstream healthcare.
"Health, Hope and Humanity"
VISION
Health equality and wellbeing for all
MISSION
Operating as an exemplar social enterprise, we will pioneer and provide inclusion health services that positively change the lives of people in need and enable local communities to thrive.
Job description
Job responsibilities
JOB
SUMMARY
The homeless
hospital discharge service provides enhanced inpatient care, and ensures safe,
appropriate and sustainable hospital discharges that meet the needs of patients
currently experiencing homelessness.
The service works with a variety of hospital,
statutory and voluntary partners to achieve these objectives and aims to bring
a wider influence to hospital, housing and social care system to proactively
identify and better respond to the needs of currently homeless and otherwise
disenfranchised people.
The overall aim of the Support Worker post is to provide a
supporting role to work within the Bradford Homeless Discharge Team. The
successful candidate will be responsible for the identification and assessment
of homeless/unsuitably housed patients admitted to Bradford Teaching Hospitals
alongside other team members. This will include attendance at
multi-disciplinary meetings and the need to provide community support to
patients discharged from hospital.
They will be expected to work
closely with the Lead Nurse and Homeless Discharge Team. The team works closely
with staff across all disciplines between hospital and community to ensure a
safe, timely and effective transfer of patient care on discharge.
Communication and team working
is an essential aspect of this role. The successful candidate must be able to
work both autonomously and well within a small team.
Key
Roles and Responsibilities
The
post holder will
Be
responsible for the identification of homeless/vulnerable patients who attend
A&E and are admitted to wards alongside the other team members.
Be
expected to carry out a holistic assessment in order to address both physical
and social needs, subsequently assisting in the setting up of support packages
based on their assessment. This will include support with the patients housing,
physical health needs, alcohol and drug dependencies, mental health issues and
any other social care needs that the patient would benefit from been supported
with.
Be expected to be involved in community based follow up, ensuring that
professional boundaries are maintained at all times. They will actively participate in handover meetings, ward rounds and team meetings to ensure
efficient team working.
Proactively identify and address own learning
needs, ensuring knowledge is up to date in relevant housing and welfare
legislation and local service provision.
Record work undertaken with patients accurately and
timely, using both NHS Trust and Bevan Healthcare clinical systems, enabling
the collection of monitoring and evaluation data.
Contribute to ongoing quality service evaluation,
providing in depth case studies, gathering patient feedback and on occasion
participate in research activity.
Comply with all Bevan Healthcare CIC and relevant
local NHS Trust policies and training requirements.
Partnership and team working
Positive, pro-active partnership working within the
hospital, utilising the expertise of Homeless Discharge Team colleagues as well
as other hospital staff to ensure care plans are holistic and facilitate safe
and timely discharges of homeless hospital patients.
Develop and maintain links, working in partnership
with external services such as local authority housing departments, supported
accommodation providers, street outreach teams, local specialist homeless GP
services, substance misuse, and other relevant services to ensure patients
care plans are coordinated effectively.
Patient involvement and empowerment
The post holder will
Involve patients in developing their care plan,
working transparently by managing expectations, explaining potential options in
a way that patients can understand
Assist patients to understand and obtain their
welfare, housing and related rights, addressing any barriers to understanding
and involvement such as language, culture, mental or physical health.
Advocate on behalf of individual patients
effectively, clearly communicating the relevant circumstances of patients
lives to hospital staff, multi-disciplinary teams and other external agencies.
Job description
Job responsibilities
JOB
SUMMARY
The homeless
hospital discharge service provides enhanced inpatient care, and ensures safe,
appropriate and sustainable hospital discharges that meet the needs of patients
currently experiencing homelessness.
The service works with a variety of hospital,
statutory and voluntary partners to achieve these objectives and aims to bring
a wider influence to hospital, housing and social care system to proactively
identify and better respond to the needs of currently homeless and otherwise
disenfranchised people.
The overall aim of the Support Worker post is to provide a
supporting role to work within the Bradford Homeless Discharge Team. The
successful candidate will be responsible for the identification and assessment
of homeless/unsuitably housed patients admitted to Bradford Teaching Hospitals
alongside other team members. This will include attendance at
multi-disciplinary meetings and the need to provide community support to
patients discharged from hospital.
They will be expected to work
closely with the Lead Nurse and Homeless Discharge Team. The team works closely
with staff across all disciplines between hospital and community to ensure a
safe, timely and effective transfer of patient care on discharge.
Communication and team working
is an essential aspect of this role. The successful candidate must be able to
work both autonomously and well within a small team.
Key
Roles and Responsibilities
The
post holder will
Be
responsible for the identification of homeless/vulnerable patients who attend
A&E and are admitted to wards alongside the other team members.
Be
expected to carry out a holistic assessment in order to address both physical
and social needs, subsequently assisting in the setting up of support packages
based on their assessment. This will include support with the patients housing,
physical health needs, alcohol and drug dependencies, mental health issues and
any other social care needs that the patient would benefit from been supported
with.
Be expected to be involved in community based follow up, ensuring that
professional boundaries are maintained at all times. They will actively participate in handover meetings, ward rounds and team meetings to ensure
efficient team working.
Proactively identify and address own learning
needs, ensuring knowledge is up to date in relevant housing and welfare
legislation and local service provision.
Record work undertaken with patients accurately and
timely, using both NHS Trust and Bevan Healthcare clinical systems, enabling
the collection of monitoring and evaluation data.
Contribute to ongoing quality service evaluation,
providing in depth case studies, gathering patient feedback and on occasion
participate in research activity.
Comply with all Bevan Healthcare CIC and relevant
local NHS Trust policies and training requirements.
Partnership and team working
Positive, pro-active partnership working within the
hospital, utilising the expertise of Homeless Discharge Team colleagues as well
as other hospital staff to ensure care plans are holistic and facilitate safe
and timely discharges of homeless hospital patients.
Develop and maintain links, working in partnership
with external services such as local authority housing departments, supported
accommodation providers, street outreach teams, local specialist homeless GP
services, substance misuse, and other relevant services to ensure patients
care plans are coordinated effectively.
Patient involvement and empowerment
The post holder will
Involve patients in developing their care plan,
working transparently by managing expectations, explaining potential options in
a way that patients can understand
Assist patients to understand and obtain their
welfare, housing and related rights, addressing any barriers to understanding
and involvement such as language, culture, mental or physical health.
Advocate on behalf of individual patients
effectively, clearly communicating the relevant circumstances of patients
lives to hospital staff, multi-disciplinary teams and other external agencies.
Person Specification
Experience
Essential
- Experience of working with vulnerable adults
- Experience of successful and assertive advocacy for individuals facing social exclusion to other agencies and statutory services
- Experience of positive and proactive joint working in addressing individual needs, communicating effectively with partner organisations
Desirable
- Experience of joint working with healthcare services
- Able to demonstrate a good understanding of the challenges that homeless and vulnerably housed people face when accessing housing, healthcare, and other services
Qualifications
Essential
- Level 3 qualifications in Health and Social Care
Knowledge
Essential
- Good knowledge of the welfare system, supported housing pathways and other services for the homeless
- Understanding of safeguarding of vulnerable adults principles and procedures
- Understanding of the importance of involving patients as fully as possible in the process of care planning
- Understanding of both patient and personal safety issues on/off site
- Understanding of data protection regulations and the need for patient consent
- Excellent organisational skills and an ability to prioritise own caseload in a rapidly moving service
- Excellent oral and written communication skills
- Ability to engage with and manage expectations of patients with complex needs
- Excellent administrative and IT skills
- Positive attitude towards working collaboratively and supportively, seeking expertise of colleagues appropriately
- Self-motivated
- Commitment to improving the health of homeless and other multiply excluded patients
- Commitment to addressing social exclusion
- Commitment to promoting independence and patient choice
- Understanding of and commitment to equal opportunities in service delivery
- Commitment to evidence-based practice
- Committed to continuing professional development
Desirable
- Can demonstrate an understanding of the health issues associated with chronic homelessness and social exclusion
- Understanding of the Mental Capacity Act and its relevance when working with homeless patients
Person Specification
Experience
Essential
- Experience of working with vulnerable adults
- Experience of successful and assertive advocacy for individuals facing social exclusion to other agencies and statutory services
- Experience of positive and proactive joint working in addressing individual needs, communicating effectively with partner organisations
Desirable
- Experience of joint working with healthcare services
- Able to demonstrate a good understanding of the challenges that homeless and vulnerably housed people face when accessing housing, healthcare, and other services
Qualifications
Essential
- Level 3 qualifications in Health and Social Care
Knowledge
Essential
- Good knowledge of the welfare system, supported housing pathways and other services for the homeless
- Understanding of safeguarding of vulnerable adults principles and procedures
- Understanding of the importance of involving patients as fully as possible in the process of care planning
- Understanding of both patient and personal safety issues on/off site
- Understanding of data protection regulations and the need for patient consent
- Excellent organisational skills and an ability to prioritise own caseload in a rapidly moving service
- Excellent oral and written communication skills
- Ability to engage with and manage expectations of patients with complex needs
- Excellent administrative and IT skills
- Positive attitude towards working collaboratively and supportively, seeking expertise of colleagues appropriately
- Self-motivated
- Commitment to improving the health of homeless and other multiply excluded patients
- Commitment to addressing social exclusion
- Commitment to promoting independence and patient choice
- Understanding of and commitment to equal opportunities in service delivery
- Commitment to evidence-based practice
- Committed to continuing professional development
Desirable
- Can demonstrate an understanding of the health issues associated with chronic homelessness and social exclusion
- Understanding of the Mental Capacity Act and its relevance when working with homeless patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
