Job summary
We are seeking a Social Prescribing Link Worker to join our growing team of professionals working with newly arrived asylum seekers.
This is an exciting opportunity to contribute to innovative services for the local asylum seeker and migrant communities.
We would invite applications for part time or full time work. There are 2 locations within this advert, if full time hours were chosen there would be an expectation that the applicant would work across both locations equally. If the applicant would like part time work, a single locations would be possible up to 18.75 hours per week.
Main duties of the job
The ideal candidate will be able to work in collaboration with Bevan Healthcare colleagues to deliver a coordinated and high-quality Social Prescribing service, supporting service users who are seeking asylum in the UK to access and engage with the extensive range of support in the community.
Experience of dealing with patients from a wide range of backgrounds and cultures will be needed along with excellent communication and computer skills.
The candidate will be expected to recruit and work with experts by experience / peers who will form a valuable part of the service provision.
About us
Bevan Healthcare is a growing, progressive and award winning Social Enterprise. We provide a range of primary, community and hospital based healthcare services in Bradford, Leeds and Hull for people who are homeless or vulnerably housed, refugees and people seeking asylum, and other groups who find it hard to access mainstream healthcare.
"Health, Hope and Humanity"
VISION
Health equality and wellbeing for all
MISSION
Operating as an exemplar social enterprise, we will pioneer and provide inclusion health services that positively change the lives of people in need and enable local communities to thrive.
Job description
Job responsibilities
Summary of Role
To work in collaboration with Bevan colleagues to deliver a coordinated and high-quality Social Prescribing service, supporting service users who are seeking asylum in the UK to access and engage with the extensive range of support in the community.
To establish a group of experts by experience, who will receive training to support them to engage and express themselves across a menu of participatory opportunities. The post holder will work with all partners across the service footprint to create service which supports service users.
The service will offer opportunities for people who have lived experience of being part of the refugee and asylum seeking process through volunteering, peer support, advocacy, employment and recovery to work alongside this post holder.
To offer a range of participation options and training for people with lived experience.
The peer advocates will support people to attend health appointments, gather experiences of accessing care and treatment, ensure their rights are upheld and inform local system changes.
Job purpose
- Use social prescribing to empower people to take control of their health and wellbeing. Spend time with service users to help them to focus on what matters to them and connect them to community groups and statutory services for practical and emotional support.
- The role is not intended to support individuals long term, but to help them to understand how they can support themselves better. The role will be responsive to those who may present in crisis.
- Manage a caseload of service users through assessment to onward-referral, working with individuals in the practice as identified clinicians, as well as through outreach to local support services.
- They will provide ongoing support for an allocated but short-term timeframe to promote engagement with identified services and achievement of goals.
- Contribute to the development of the service and participate in support, supervision and training as required. The role is a non-clinical role, however the post holder will receive support from a clinical mentor within the team.
- Recruit and lead a team of Smart Health Inclusion Peer Advocates.
- Deliver one-to-one supervision to volunteers within the Smart Health Inclusion Peer Advocates team.
- Participate in regular team meetings to coordinate the delivery of the project.
- Contribute to the improvement of health and wellbeing for Bevan service users, its partners and the local community.
- To facilitate effective communication between service users, the Bevan team, and other associated partners and agencies.
Key Duties and Responsibilities
- Provide accurate and timely information about appropriate services to people making enquiries and referrals, whether that is in person, on the phone or email.
- Develop and maintain an effective referrals system through creating and maintaining positive relationships with city wide partnerships and services to enable Advocates to access and work effectively with clients.
- Ensure Advocacy Appointments are delivered in line with advocacy principles ensuring clients fit criteria, give clear instruction, enable clients to understand and access their rights and voice their needs and wishes and develop self-advocacy skills.
- Ensure appropriate record keeping about the outcome of appointments and client experience.
- Ensure that data is consistently captured to a high standard at a local level.
- Support the production of monitoring reports to illustrate the impact of Smart Health Inclusion Peer Advocates
- Assist with marketing the services of the Smart Health Inclusion Peer Advocates including literature design and advertising.
- Work with the Wellbeing manager to ensure that all evaluation and monitoring forms and outcome measures for the service are completed and collated accurately and in a timely manner.
- Ensure service user confidentiality is maintained at all times to meet the requirements of the Wellbeing Centre Confidentiality and Information Governance Policies, and best Practice.
- Be sensitive to the needs of and provide assistance to service users with special needs including disabled patients, patients whose English is not their first language, patients with learning difficulties, carers, vulnerable adults and children etc.
- Ensure information is consistently and accurately recorded SystmOne and other spreadsheets as required. Prepare reports as required.
Participation Opportunities
- To facilitate informal gatherings led by people with lived experience, advertised and disseminated across the Partnership.
- To support Volunteers to access recruitment training/confidence building and work directly with Partners recruitment departments.
General Responsibilities
- Work safely at all times in accordance with aims and requirements of Bevans policies and procedures.
- Provide cover for colleagues on a rota basis for periods of annual leave, sickness or other leave.
- Undertake relevant training and development opportunities to meet the changing needs of the role and improve personal skills.
- Attend staff meetings as necessary.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the job.
Job description
Job responsibilities
Summary of Role
To work in collaboration with Bevan colleagues to deliver a coordinated and high-quality Social Prescribing service, supporting service users who are seeking asylum in the UK to access and engage with the extensive range of support in the community.
To establish a group of experts by experience, who will receive training to support them to engage and express themselves across a menu of participatory opportunities. The post holder will work with all partners across the service footprint to create service which supports service users.
The service will offer opportunities for people who have lived experience of being part of the refugee and asylum seeking process through volunteering, peer support, advocacy, employment and recovery to work alongside this post holder.
To offer a range of participation options and training for people with lived experience.
The peer advocates will support people to attend health appointments, gather experiences of accessing care and treatment, ensure their rights are upheld and inform local system changes.
Job purpose
- Use social prescribing to empower people to take control of their health and wellbeing. Spend time with service users to help them to focus on what matters to them and connect them to community groups and statutory services for practical and emotional support.
- The role is not intended to support individuals long term, but to help them to understand how they can support themselves better. The role will be responsive to those who may present in crisis.
- Manage a caseload of service users through assessment to onward-referral, working with individuals in the practice as identified clinicians, as well as through outreach to local support services.
- They will provide ongoing support for an allocated but short-term timeframe to promote engagement with identified services and achievement of goals.
- Contribute to the development of the service and participate in support, supervision and training as required. The role is a non-clinical role, however the post holder will receive support from a clinical mentor within the team.
- Recruit and lead a team of Smart Health Inclusion Peer Advocates.
- Deliver one-to-one supervision to volunteers within the Smart Health Inclusion Peer Advocates team.
- Participate in regular team meetings to coordinate the delivery of the project.
- Contribute to the improvement of health and wellbeing for Bevan service users, its partners and the local community.
- To facilitate effective communication between service users, the Bevan team, and other associated partners and agencies.
Key Duties and Responsibilities
- Provide accurate and timely information about appropriate services to people making enquiries and referrals, whether that is in person, on the phone or email.
- Develop and maintain an effective referrals system through creating and maintaining positive relationships with city wide partnerships and services to enable Advocates to access and work effectively with clients.
- Ensure Advocacy Appointments are delivered in line with advocacy principles ensuring clients fit criteria, give clear instruction, enable clients to understand and access their rights and voice their needs and wishes and develop self-advocacy skills.
- Ensure appropriate record keeping about the outcome of appointments and client experience.
- Ensure that data is consistently captured to a high standard at a local level.
- Support the production of monitoring reports to illustrate the impact of Smart Health Inclusion Peer Advocates
- Assist with marketing the services of the Smart Health Inclusion Peer Advocates including literature design and advertising.
- Work with the Wellbeing manager to ensure that all evaluation and monitoring forms and outcome measures for the service are completed and collated accurately and in a timely manner.
- Ensure service user confidentiality is maintained at all times to meet the requirements of the Wellbeing Centre Confidentiality and Information Governance Policies, and best Practice.
- Be sensitive to the needs of and provide assistance to service users with special needs including disabled patients, patients whose English is not their first language, patients with learning difficulties, carers, vulnerable adults and children etc.
- Ensure information is consistently and accurately recorded SystmOne and other spreadsheets as required. Prepare reports as required.
Participation Opportunities
- To facilitate informal gatherings led by people with lived experience, advertised and disseminated across the Partnership.
- To support Volunteers to access recruitment training/confidence building and work directly with Partners recruitment departments.
General Responsibilities
- Work safely at all times in accordance with aims and requirements of Bevans policies and procedures.
- Provide cover for colleagues on a rota basis for periods of annual leave, sickness or other leave.
- Undertake relevant training and development opportunities to meet the changing needs of the role and improve personal skills.
- Attend staff meetings as necessary.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the job.
Person Specification
Experience
Essential
- Passionate commitment to improving the lives of people experiencing health inequalities
- Understanding of the role of independent advocacy
- Ability to be able to build relationships to influence
- Excellent communication skills
- Excellent IT skills
- Experience of working in projects in which volunteers play a key role
- Experience of collecting and collating data for outcome measurement systems
Desirable
- Understanding of the challenges to accessing healthcare faced by vulnerable people
- Understanding of the asylum system
- Experience of volunteer management
- Ability to use databases
- Experience of design and delivery of training
- Experience of managing and supporting volunteers
Qualifications
Desirable
- Experience and/or qualifications in social prescription
Person Specification
Experience
Essential
- Passionate commitment to improving the lives of people experiencing health inequalities
- Understanding of the role of independent advocacy
- Ability to be able to build relationships to influence
- Excellent communication skills
- Excellent IT skills
- Experience of working in projects in which volunteers play a key role
- Experience of collecting and collating data for outcome measurement systems
Desirable
- Understanding of the challenges to accessing healthcare faced by vulnerable people
- Understanding of the asylum system
- Experience of volunteer management
- Ability to use databases
- Experience of design and delivery of training
- Experience of managing and supporting volunteers
Qualifications
Desirable
- Experience and/or qualifications in social prescription
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
