Job summary
Salary - £23,501 pa
Hours - 37.5 hours per week ( 9-5 Monday to Friday)
Holiday - 25 days (increasing to 27 after 5 years and 31 after 9 years) plus 8 bank holidays
Tapping House is a registered charity based in
Hillington, Kings Lynn. We provide free care, comfort and compassion to adults
in North and West Norfolk living with life-limiting illnesses and support for
their careers, families and friends.
We
believe in living life to the end and bringing joy to patients lives.We
work with everyone as an individual, supporting them on each step of their
journey through our outpatient unit, inpatient unit, and in their own homes to
live a good life and achieve a good death, in their place of choice. We also
work with families along the way and offer bereavement support.We are a
charity and the only independent Hospice in this part of the UK, which enables
us to deliverthe most compassionate, dynamic and proactive rest-of-life
care.As such we are a centre of clinicalexcellence in the region
and further afield, recognised at the forefront of education in palliative care
for over 40 years.
Main duties of the job
The Tulip Centre at Tapping House is a vital part of the hospice's services, providing a supportive, welcoming environment for patients and their families. It offers a range of therapy services and activities to enhance the quality of life for individuals facing life-limiting illnesses. We're here to help those who need us through challenges and together find ways of living life to the fullest.
About us
We have an amazing multi-disciplinary team who all work together ensuring that the patient is central to everything we do.
Our Vision is ...
That every person living with or affected by a life limiting condition will be offered choice and access to excellent end of life and bereavement care.
Our Values are:
COMPASSION
ACCESSIBILITY
RESPECT
EXCELLENCE
The Hospice stands in beautiful well maintained grounds. Our building is modern and light with each bedroom having a garden view. We offer free parking and an amazing onsite cafe
Job description
Job responsibilities
JOB PURPOSE
The Norfolk Hospice Tapping House is a leading provider of palliative care services in Norfolk.
We are an independent charity delivering innovative and specialist rehabilitative therapy, end
of life care and bereavement services.
Reporting into the Therapy Lead, the post holder will work as a band 3 (Hospice Equivalent)
Rehabilitation Assistant predominantly in the Tulip Centre, within the Hospice Inpatient Unit,
and occasionally in the community. They will be a valuable member of the therapy team,
working under the guidance and supervision of qualified Occupational Therapists and
Physiotherapist.
The care provided is appropriate to the patients needs and stage of illness and uses a
rehabilitative approach to promote quality of life. The Rehabilitation Assistant will be involved
in running therapeutic groups, supporting social programmes alongside volunteers, carrying
out rehabilitation programmes as implemented by the therapists, and will have key worker
responsibility for a designated number of patients.
MAIN DUTIES
Clinical
- To be patient-centred in defining an individuals goals and engage in a treatment/support
programme that works towards mutually agreed goals with particular emphasis on adaptation
to illness, changing function and the development of self-management strategies
- Deliver activities, interventions or treatments aimed at the achievement of specified goals in
1-1 or group environments
- Be responsible for the day to day running of the therapeutic groups, both as a support and in
leading the groups. These may be activity groups, exercise or self-management education
groups
- Enable people to choose and participate in activities that are meaningful to them
- To have key worker responsibility for a number of patients and their families, supporting their
physical and emotional needs, seeking support from senior staff for complex issues
- As part of the therapy team be involved in team and caseload review meetings as well as wider
Multi-Disciplinary Team meetings, contributing to the discussion on those patients you have
key worker responsibility for
- Monitor and maintain the environment and resources during and after clinical/therapeutic
activities
- Support individuals to retain, regain and develop the skills to manage their lives as far as
possible
- To communicate sensitively with patients, carers, families and staff using advanced
communication skills through a variety of medium such as groups, face to face and using the
telephone
- To work as an integral part of the multidisciplinary team, ensuring that the needs of patients
and carers are identified within a holistic framework, that includes physical, psychological,
social and spiritual needs, fostering an interdisciplinary approach to rehabilitation
- To provide therapeutic and rehabilitative interventions within the IPU, often with a wellbeing
and end of life wishes focus, with support of therapy colleagues
- To maintain clear referral processes for external and internal services/teams and support the
smooth transition of patients between services
- To maintain accurate and contemporaneous clinical records, using systmone electronic
patient record
- To liaise with carers and external agencies regarding therapeutic interventions/activities and
to play an active role in discharge planning from the therapy service when appropriate
- Contribute, monitor and review the development of service objectives, protocols and policies
under the direction of the Therapy Lead
- To be involved in the development of the service through quality improvement and clinical
audit
- Provide support and day-to-day supervision for volunteers supporting therapeutic and social
programmes
Physical, Mental and Emotional
- To be able to cope with change and organisational developments
- To be able to cope emotionally with difficult and complex communication issues, demonstrate
resilience and coping strategies, and to support team members at difficult times
Education and Development
- To contribute to the safe and competent use of all equipment/aids used
- To use and instruct others (such as health and social care professionals, or carers) to use
moving and handling techniques as required by the individual and their environment according
to own competence
- To take responsibility for own continued personal and professional development through
participation in individual development review, clinical supervision and other educational
activities
- To keep up-to-date with local and national developments in palliative care
- To contribute to the orientation, development and support of other staff and students
working in other clinical areas
- To foster a philosophy of continuous learning and evaluation and to take responsibility for
own and care volunteers development, identifying training and education needs
Disclosure and Barring Service (DBS) Check
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as
amended) and as such it will be necessary for a submission for Disclosure to be made to the
Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
General
- To uphold the Hospices vision and values at all times
- Carry out all duties in accordance with the Hospices policies and procedures
including but not limited to health & safety, code of behaviour, confidentiality
and equality, diversity & inclusion.
- Promote awareness of the Hospice, its services and its strategy.
- Work collaboratively and respectfully with all staff, volunteers and supporters of
the Hospice.
- Promote and support the safeguarding of vulnerable adults, young people and
children, observing and adhering the Hospices policies on safeguarding.
- Demonstrate a commitment to ongoing learning and development and to
participate in any training relevant to the role.
This job description is not intended to be exhaustive and will be reviewed periodically to
ensure that the needs of the service are being met
Job description
Job responsibilities
JOB PURPOSE
The Norfolk Hospice Tapping House is a leading provider of palliative care services in Norfolk.
We are an independent charity delivering innovative and specialist rehabilitative therapy, end
of life care and bereavement services.
Reporting into the Therapy Lead, the post holder will work as a band 3 (Hospice Equivalent)
Rehabilitation Assistant predominantly in the Tulip Centre, within the Hospice Inpatient Unit,
and occasionally in the community. They will be a valuable member of the therapy team,
working under the guidance and supervision of qualified Occupational Therapists and
Physiotherapist.
The care provided is appropriate to the patients needs and stage of illness and uses a
rehabilitative approach to promote quality of life. The Rehabilitation Assistant will be involved
in running therapeutic groups, supporting social programmes alongside volunteers, carrying
out rehabilitation programmes as implemented by the therapists, and will have key worker
responsibility for a designated number of patients.
MAIN DUTIES
Clinical
- To be patient-centred in defining an individuals goals and engage in a treatment/support
programme that works towards mutually agreed goals with particular emphasis on adaptation
to illness, changing function and the development of self-management strategies
- Deliver activities, interventions or treatments aimed at the achievement of specified goals in
1-1 or group environments
- Be responsible for the day to day running of the therapeutic groups, both as a support and in
leading the groups. These may be activity groups, exercise or self-management education
groups
- Enable people to choose and participate in activities that are meaningful to them
- To have key worker responsibility for a number of patients and their families, supporting their
physical and emotional needs, seeking support from senior staff for complex issues
- As part of the therapy team be involved in team and caseload review meetings as well as wider
Multi-Disciplinary Team meetings, contributing to the discussion on those patients you have
key worker responsibility for
- Monitor and maintain the environment and resources during and after clinical/therapeutic
activities
- Support individuals to retain, regain and develop the skills to manage their lives as far as
possible
- To communicate sensitively with patients, carers, families and staff using advanced
communication skills through a variety of medium such as groups, face to face and using the
telephone
- To work as an integral part of the multidisciplinary team, ensuring that the needs of patients
and carers are identified within a holistic framework, that includes physical, psychological,
social and spiritual needs, fostering an interdisciplinary approach to rehabilitation
- To provide therapeutic and rehabilitative interventions within the IPU, often with a wellbeing
and end of life wishes focus, with support of therapy colleagues
- To maintain clear referral processes for external and internal services/teams and support the
smooth transition of patients between services
- To maintain accurate and contemporaneous clinical records, using systmone electronic
patient record
- To liaise with carers and external agencies regarding therapeutic interventions/activities and
to play an active role in discharge planning from the therapy service when appropriate
- Contribute, monitor and review the development of service objectives, protocols and policies
under the direction of the Therapy Lead
- To be involved in the development of the service through quality improvement and clinical
audit
- Provide support and day-to-day supervision for volunteers supporting therapeutic and social
programmes
Physical, Mental and Emotional
- To be able to cope with change and organisational developments
- To be able to cope emotionally with difficult and complex communication issues, demonstrate
resilience and coping strategies, and to support team members at difficult times
Education and Development
- To contribute to the safe and competent use of all equipment/aids used
- To use and instruct others (such as health and social care professionals, or carers) to use
moving and handling techniques as required by the individual and their environment according
to own competence
- To take responsibility for own continued personal and professional development through
participation in individual development review, clinical supervision and other educational
activities
- To keep up-to-date with local and national developments in palliative care
- To contribute to the orientation, development and support of other staff and students
working in other clinical areas
- To foster a philosophy of continuous learning and evaluation and to take responsibility for
own and care volunteers development, identifying training and education needs
Disclosure and Barring Service (DBS) Check
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as
amended) and as such it will be necessary for a submission for Disclosure to be made to the
Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
General
- To uphold the Hospices vision and values at all times
- Carry out all duties in accordance with the Hospices policies and procedures
including but not limited to health & safety, code of behaviour, confidentiality
and equality, diversity & inclusion.
- Promote awareness of the Hospice, its services and its strategy.
- Work collaboratively and respectfully with all staff, volunteers and supporters of
the Hospice.
- Promote and support the safeguarding of vulnerable adults, young people and
children, observing and adhering the Hospices policies on safeguarding.
- Demonstrate a commitment to ongoing learning and development and to
participate in any training relevant to the role.
This job description is not intended to be exhaustive and will be reviewed periodically to
ensure that the needs of the service are being met
Person Specification
Qualifications
Essential
- NVQ level 2 in health and social care
- GCSE or equivalent in English
- Good spoken, written and understanding of English
Desirable
- NVQ level 3 in health and social care
APTITUDE & ABILITIES
Essential
- Working within a team
- To be skilled in dealing with anxious and distressed patients and relatives
- To be independent and able to accept responsibility
- To have good communication skills
- To have the ability to recognise own limitation, and when to access advice and supervision
- To be able to pay attention to detail.
- Understanding of confidentiality.
- Calm, sensitive and empathetic disposition.
Desirable
- To have the ability to work single-handed with individuals/groups within a supportive environment.
Experience
Essential
- To have demonstrable experience of working with people
- To have the ability to communicate with patients, including those with hearing difficulties, cognitive impairment and aggressive / challenging behaviour
- To have an understanding of a wide variety of conditions
- To have experience in liaising with other staff within the MDT on the patients progress / issues
- To have excellent time management and organisational skills
- To be computer literate
Desirable
- To have knowledge of rehabilitation treatments and activities
- To have evidence of on-going personal development
- To have experience in working in a physiotherapy or occupational therapy setting
-
- To have experience of working within palliative care
DISPOSITION / ATTITUDE / MOTIVATION
Essential
- To have the ability to work without direct supervision
- To have the ability of problem solving
- To have a co-operative nature and be able to get on well within a multidisciplinary team
- Able to work well within a busy environment.
Desirable
- To have interest in lifelong learning.
Other
Essential
- Full UK driving Licence holder
Desirable
Person Specification
Qualifications
Essential
- NVQ level 2 in health and social care
- GCSE or equivalent in English
- Good spoken, written and understanding of English
Desirable
- NVQ level 3 in health and social care
APTITUDE & ABILITIES
Essential
- Working within a team
- To be skilled in dealing with anxious and distressed patients and relatives
- To be independent and able to accept responsibility
- To have good communication skills
- To have the ability to recognise own limitation, and when to access advice and supervision
- To be able to pay attention to detail.
- Understanding of confidentiality.
- Calm, sensitive and empathetic disposition.
Desirable
- To have the ability to work single-handed with individuals/groups within a supportive environment.
Experience
Essential
- To have demonstrable experience of working with people
- To have the ability to communicate with patients, including those with hearing difficulties, cognitive impairment and aggressive / challenging behaviour
- To have an understanding of a wide variety of conditions
- To have experience in liaising with other staff within the MDT on the patients progress / issues
- To have excellent time management and organisational skills
- To be computer literate
Desirable
- To have knowledge of rehabilitation treatments and activities
- To have evidence of on-going personal development
- To have experience in working in a physiotherapy or occupational therapy setting
-
- To have experience of working within palliative care
DISPOSITION / ATTITUDE / MOTIVATION
Essential
- To have the ability to work without direct supervision
- To have the ability of problem solving
- To have a co-operative nature and be able to get on well within a multidisciplinary team
- Able to work well within a busy environment.
Desirable
- To have interest in lifelong learning.
Other
Essential
- Full UK driving Licence holder
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
