Job summary
The
Norfolk Hospice Tapping House, is a proudly independent charity. We are
passionate and hardworking and pride ourselves in delivering outstanding
compassionate care in our local community.
Do
you have an excellent range of administrative skills that you could bring to
our HR team who are based in our beautiful, purpose built Hospice? We have an
exciting opportunity to join us as a HR Administrator. The role is part of
the Operations team, contributing to the smooth coordination of our HR
processes including training, absence and compliance.
Main duties of the job
To provide a comprehensive administrative service to the Operations team to ensure the
smooth coordination of the HR function including individual records, HR database, training and
compliance. This role will also provide admin support to the facilities team. The ideal
candidate will be organised, adaptable and able to work quickly and accurately using a variety of
platforms (face-to-face, telephone and/or virtual) whilst dealing with a range of day-to-day
ongoing activities at the same time.
About us
In addition to the competitive salary we offer the following:
- Enhanced holiday entitlement - 25 days FTE (increasing to 27 after 5 years and 31 after 9 years) plus public holidays
- Onsite subsidised café
- Free parking
- Access to blue light discount card
- Access to complementary therapy
We have an amazing multi-disciplinary team who all work together ensuring that the patient is central to everything we do. Our Vision is ... That every person living with or affected by a life limiting condition will be offered choice and access to excellent end of life and bereavement care.
Our Values are:
COMPASSION
ACCESSIBILITY
RESPECT
EXCELLENCE
The Hospice stands in beautiful well maintained grounds. Our building is modern and light with each bedroom having a garden view.
Job description
Job responsibilities
Main Responsibilities
- Be the first point of contact for HR enquiries from all employees and applicants
- Take responsibility for processing and tracking post-employment checks, including
expiry renewals. These to include;
o Professional registrations and revalidation's
o DBS checks
o Vehicle and license information
o Mandatory qualifications
- Support line managers with co-ordination of appraisals/probations, to include booking
prompts and maintain compliance.
- Maintain the HR database SMI; ensuring all information is kept up to date and recorded
correctly ensuring confidentiality is maintained at all times.
- Provide relevant HR information and statistics necessary for monitoring and reporting
when required.
- Maintain and record staff absence; monitoring absence and triggers in accordance to the
policy ensuring all paperwork is issued and completed in a timely manner.
- Co-ordination of mandatory training, to include liaising with external training providers.
- Documentation and management of employee training records; including expiry
renewals, booking prompts and assisting with training compliance.
- Assist the Operations Manager and Director of Operations with projects and tasks as
requested
- Provide general administrative support to the Facilities team if required
- To work collaboratively with the fellow HR Administrator, and when absent assist with
the following;
o recruitment process; preparing new starter documentation, completing DBS checks and coordinating the induction process
o take minutes of HR meetings
o reception cover
o coordinating patient transport
- Ordering supplies and equipment when required
- Filing of personnel and administrative paperwork
- Communicate with external agencies, staff, and volunteers both verbally, electronically
and in writing as required.
Job description
Job responsibilities
Main Responsibilities
- Be the first point of contact for HR enquiries from all employees and applicants
- Take responsibility for processing and tracking post-employment checks, including
expiry renewals. These to include;
o Professional registrations and revalidation's
o DBS checks
o Vehicle and license information
o Mandatory qualifications
- Support line managers with co-ordination of appraisals/probations, to include booking
prompts and maintain compliance.
- Maintain the HR database SMI; ensuring all information is kept up to date and recorded
correctly ensuring confidentiality is maintained at all times.
- Provide relevant HR information and statistics necessary for monitoring and reporting
when required.
- Maintain and record staff absence; monitoring absence and triggers in accordance to the
policy ensuring all paperwork is issued and completed in a timely manner.
- Co-ordination of mandatory training, to include liaising with external training providers.
- Documentation and management of employee training records; including expiry
renewals, booking prompts and assisting with training compliance.
- Assist the Operations Manager and Director of Operations with projects and tasks as
requested
- Provide general administrative support to the Facilities team if required
- To work collaboratively with the fellow HR Administrator, and when absent assist with
the following;
o recruitment process; preparing new starter documentation, completing DBS checks and coordinating the induction process
o take minutes of HR meetings
o reception cover
o coordinating patient transport
- Ordering supplies and equipment when required
- Filing of personnel and administrative paperwork
- Communicate with external agencies, staff, and volunteers both verbally, electronically
and in writing as required.
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent (A-C/7+ - 4)
- Excellent Microsoft Office knowledge
Desirable
- NVQ level 3 or equivalent in Business Administration
Personal Attributes
Essential
- Team player
- Proactive and flexible
- Adaptable to change
- Friendly and approachable
Experience
Essential
- Recent experience of working in a busy office environment
- Excellent written and verbal communication skills
- Ability to communicate effectively at all levels
- Experience of dealing with confidential and sensitive information
- Ability to manage own workload and priorities
- Ability to work under pressure and to time scales
- Demonstrate a high level of attention to detail
- Recent experience of minute taking
Desirable
- Experience of working in a HR department
- Experience of working with volunteers or experience of being a volunteer
- Experience of working in a healthcare setting
Person Specification
Qualifications
Essential
- Educated to GCSE or equivalent (A-C/7+ - 4)
- Excellent Microsoft Office knowledge
Desirable
- NVQ level 3 or equivalent in Business Administration
Personal Attributes
Essential
- Team player
- Proactive and flexible
- Adaptable to change
- Friendly and approachable
Experience
Essential
- Recent experience of working in a busy office environment
- Excellent written and verbal communication skills
- Ability to communicate effectively at all levels
- Experience of dealing with confidential and sensitive information
- Ability to manage own workload and priorities
- Ability to work under pressure and to time scales
- Demonstrate a high level of attention to detail
- Recent experience of minute taking
Desirable
- Experience of working in a HR department
- Experience of working with volunteers or experience of being a volunteer
- Experience of working in a healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
